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![Advertising Department - Staff Magazines - "Currency" - June 1952 - May 1953 (monthly) - 1951 - 1959 (1)](https://i0.wp.com/unreserved.rba.gov.au/img/placeholder.gif?1724357541 "Advertising Department - Staff Magazines - "Currency" - June 1952 - May 1953 (monthly) - 1951 - 1959 (1)") | [...]COMMONWEALTH BANK OF AUSTRALIA THE OTHER FELLOW'S JOB A Dust-Up In Old Records[...]nch Procedures Committee EXPANSION OF AUSTRALIA' S STEEL INDUSTRY[...]ED URES" is a term which at the various Branches, and when account was BOOKS F[...]out the Bank, and many of the staff wil l be[...]Sub- organisation. A FAMOUS BANKER[...]st to know and systems. Two Sub-Committees were formed[...]had caused the Bank considerable concern, and[...]in its various activi ties and to recommend ways with Mr[...]ns of coping wi th the upward spiral. were appointed to this Sub-Committee, and the INDUSTRIAL SCHOLARSHIPS[...]Commonwealth Bank Officers' Association, at the[...]output between branches of simi lar size and in th[...]16 conducting a similar type of business, due to that work should c[...] |
| [...]ime was carefully utilised. By culations were based on the output of an the Sub-Committee.[...]utting down investigations throughout the Service were public. That is to say, eight fixed[...]In achieving these results the staff were not mendations on staff requirements were made . through the Branch was made, and the wor[...]sation were applied, and as a result a st aff[...]Branches. In addition the weekly hours of th e A new development that[...]staff were reduced below those previously[...]he new machine, which dispenses currency will deliver currency just about as fast as ments to the previous principles of Branch |
| [...]Branch closed down at noon on the Wednesday.[...]he staff At times all hands in the office were neces- of th e Showground Branch to i[...]make a good teller! Alf Stephens and his boys were hard pressed In One Easy Lesson[...]- keeping supplies up was a task in itself. fusion of settling in- assisting the two tellers,[...]It was rumoured at one busy stage that a Jack Hann[...]facturer's Hall . They were heard discussing in with pipe-cleane[...]promptly proceeds to make a withdrawal from[...]J 1" glimpses of Alf Ste- he ate were the same thing. "Fried rice and enqu[...]phens - the " Human prawns" and "sweet and sour" were all the She coyly asks for two[...]appeared in the office one same to busy bank-clerks. silver[...]Having been three times to his cash drawer ished in the direction of the Manufacturer's Hall welcome addition to the cash-handling crew as and stamped and initialled various things for a at a fast gallop . Slicka denies the story that he Friday, Saturday and Monday were busy days net result of nil , teller pres[...]se-say "Where's and the tellers' boxes were pi led high with transactions has now[...]in . Mrs. N. 0. Hoper next pushes out of the Slicka displayed great interest[...]ion of a coin- book the 5/ - silver she has just received, and e rator, but was disappointed to learn that a sorting machine for the benefit of busy side-show with the 10/ - note and 5/- silve[...]she is back where she started He kept an anxious eye on the tellers and only relaxed after the cas[...]Inspector and other members of the Barik were Now comes the anti-climax . Suspense A/ c. or Surplus Cash A/ c. welcome. Ex-pupils of IC;ini;(s Cross w11re seen[...]nefit of future pupils the instructors Accountant were kept busy with invitations[...]practices issued and received . Mr. Nance's previous ex- such as the deposit 9f a sugar bag fu[...]she is in. But taking a firm grip on himself, Business was slack at first and Slicka was able[...]to nominate the amount of the theatrette to see "Willy the Wombat", but came[...]"Sixpence" l Cassidyl" -Mr. Bill (Welfare) Land please note.[...]" Ah well, every mickle makes a muck-up; and it varied his ledge rkeeping with[...]makes good figures for the S.B. Stat. Register.[...] |
| [...]Th is incre ase s productivity and Part I. - - Industrial 4pplications operation and using mechanical aids where decrea se[...]s been completed BOUT the time of the Industria l Revolu-[...]reducing producti o n cost and thus achieving the study is undertaken, to measure[...]peration. It pro- for his guns instead of making custom-built[...]roducts. This data, of mass-production methods as we know them[...]tion of waste movements is well illustrated by today.[...]emes . years later, when the era of scientific industrial[...]g away from machine improve- every man used a different method to achieve the same result . By using the best features of all the same extent as[...]industrial concerns.[...]rained a bricklaying tion as it is known today, were taken a bout[...]cognised today as th e fa the r o f by industrial is ts, th e y se t up a research that the output of work by office personnel may scie ntifi c industria l manage ment. laboratory in w[...]ice to clients Taylor was promoted foreman because of principles w ide ly used today, or the public at less cost to the business or his ability to produce more than his fellow There were many other persons in the field establi[...]this by applying method of scientific industrial management towards the The following illustration will demonstrate the to his work so that the greatest[...]luding Thompson , application of the various principles to a factory be attained with the leas[...]um of time. Rowell and Halsey in England. These people[...]ant of effort, unless this is done subconsciously. Two other pioneers in this field were Frank layout, stores control, etc. Its ob[...]o rker o f B. Gilbreth and his wife Lilian . They were increase efficiency by the application[...]ecreased. Work simplification thus becomes the respon- Motion economy is the a[...]From the foregoing, it will be realised that sibi lity of management,[...]ost sure to ope ration as a standard lo be followe d in duction layout have an importa[...] |
| [...]The continuity of work must also be con-[...]. To achieve reduction in fatigue, attention must be paid, first of all, to the relationship in t[...]sidered, because the gain in efficiency may not[...]warrant the cost of a meticulous study. T ASMANIA now has a mob[...]Thus the greatest scope for the application Thi[...]the work to another; therefore, each industries engaged in the manufacture of stan- windows, the bank is mounted on a powerful section should be placed as advantageously as dardised products. Routine and rep[...]that the final assembly stage can be used, but written instructions are better, of v[...]is advisable to record the old method It owes its inception to the enterprise of The the pa[...]ntrast the advant- English, Scottish, and Australian Bank Ltd. ment.[...]of the new. The same principle should be followed in the The supervisor should be fully[...]neer will be able to draw on the operator's[...]The cheque is in the usual form, but attached[...]s. End flaps tuck adopt the sitting position, because it is less maton to perform movements[...]in to make a complete envelope in which an fatiguing in most[...]with the cheque. temperature, dust and noise are also important Recentl[...]s to be considered in planning to achieve useful in the field of motion study. It is[...]oductivity . The introduction pa·rticularly useful where individual movements pletely det[...]positing and filing with of chairs that may be adjusted to requ ired are too fast for comp[...]ordinary type. heights to give ease of posture is usually worth A film can be taken at normal w[...]reduced speed, thus enabl ing close study to be "Th e Son[...]obvious. ==[...]operative having been determined, attention is focused on the vario·Js motions necess.ary to perform[...]forming necessary motions with the least fatigue must be discovered. Consideration must be paid to the location of tools, accessibility[...]se to the next stage of production. Attention must also be given to using the fingers, hands, arms, feet, etc., in the l[...]Careful study may reveal that the employee should use both hands at the same time. The use of the feet can also eliminate unnece ssary actions by the hands, or may be advantageous in conj unction with hand movements. The ex[...]by the type of work performed. In a heavy industry where the operational cycle is of lo[...] |
| [...]it their duty to make exhibitions of themselves Old Records[...]to amuse a not very interested citizenry with a[...]brained" than usual . destruction . A re cord of the case numbe[...]More ex tensive use of the cramping press is[...]round the busy hour of 11 o'clock and run for[...]paper around your weekend meat may well have[...]no mad rush for the doors , or wild display of[...]Department of Sydney Office will gather from[...]with both of them in the custody of a constable ![...]Assistant Manager Husband had the task of When is a Che(1ue not[...]ad one T HERE are, of course , a number of answers |
| [...]electric shovel into carriers of 10,000 tons deadweight is in hand. 28-tor, c111,acity m[...]o. in 1940 and is the largest and most modern in Australia . To date , 21 vessels in commi[...]ich are the biggest yet year. built in Australia . Here again, expansion is still[...]ite, driving proceeding. A new marine gear annexe will of piles , and placing of found[...]aring to be cut at the strip mill is well advanced . Erection of the yard, and it is ulti[...]ering plant, capable of of the warehouse has been completed. building all the necessary p[...]chinery Completion of this project will make Port for Whyalla-built ships.[...]Other extensions having the industry's atten- Kembla Works of Australian Iron & Steel Ltd., a tion are t[...]stle Ltd. This is the focal point of the steel industry's development at the moment.[...]and the establishment of a wire mill at Geelong Steel Plant for Western[...]onstruction programme is Australia • Port Kembla in line with the industry's policy which has The scheme provides for[...]agreement with the Government of Western rolling one million Ions of flat rolled pro[...]Australia on the establishment of a steel -milling y[...]The plant will mill steel shipped from the major steel product not as yet made in A new Swedish invention , a dial -board auto- company's Newcastle works and will also pro- Australia.[...]duce pig-iron using Western Australian ore. The[...]matic telephone providing a two-way wireless The Port Kembla Works' present annual ste[...]em, has annual output of th e steel plant will be 50,000 ingot capacity is 750,000 tons, and t[...]is now tons and new je tti es and wharves will be built the additional steel required to feed the hot in use in motor-cars in Stockholm. The new at Cockburn Sound for the industry. Furnace and cold strip mi ll, it is first ne[...]is claimed to be th e first all -automati c gas will be obtained from the Anglo-Iranian Oil this cap[...]proposed refinery at Kwinana . This, in turn, will increase the Australian steel industry's annual capacity to two and one quarter mill[...]AUSTRALIAN BANKING - central[...]xchange and international trade. Despite manpower and mate rials difficu lties,[...], price 21 / ·. Our cop y The Commonwealth Bills of Exchange Act is substantial progress[...]- -o- - pletion , and this unit will go into operation in HE young bank offi[...]cope of and the fir st open hearth stee l furnace will be his immediate duties could scarcely find a book By R. Keith Yorston, B.Com.,F.C.A. (Aust.) ,[...]and S. R. Brown, L.L.B., F.C.A. (Aust.) .- S.S. Iron l).,rb}, one of four l ,:»00-1011 comprehensive survey of Australian banking. The Law[...]HIS little book can be very well recom- in A11stralin. first things first in a logical pattern that makes mended to junior bank officer[...]n panion work to Gifford and Wood's "Australian[...]methods, and economics of Australian banking . phrased and easil[...]their various d e partments. It includes chapters l[...]accountant, the security should be useful , there fore , to new junior[...]reader to kee p a small se t of books and make[...] |
| [...]r account. for what are now free services to its customers to B. & S. Dept.[...]siderab le number of man-hours but also causes rather severe wear and tear on forms B. & S. 115, lost Passbook[...]an account is closed and the Balance wo rks well in smaller branches, appears to be W.D[...]London? Customer. When Balance is[...]ANSWER :-Yes. When Ex· less than £10-no charge.[...]involved were comparatively charge of 20/- per cent. (c)[...]is over £200 (varying according The obvious answer seems to be to have forms funds, they woul[...]Under Exchange Control, the private banks ANSWER : -lost Passboo ks.-While as a matter other suggestion I have to make is the adoption[...]transact their overseas business as agents of the of policy the Savings Bank[...]Commonwealth Bank and, as far as transactions charges (see Question 2) consideration has been that in use by the Dept. of Social Services for[...]its position with the Commonwealth Bank at the for replacement of a lost passboo[...]ost cases to the depositor's lack of care. ANSWER :-Bonds and Stock C/ 1. 1/ 108 pro- par[...]filing of forms B. & S. 115 in Savings its customers and sold £Elm. to its customers, the matter will again be considered. Bank A/ c.[...]ndicates that it emanates from a large Commonwealth Bank. On the other hand , if a (2) Dece as[...]by buying sterling from the Commonwealth Without a full knowledge of the position we difficult to justify a charge in connection there-[...]cannot attempt to give a general answer for with. The finalising of an account under suc[...]chases and sales with us during the month,[...]ferable if the matter were made the subject of Bank accepts when the accou[...]ed there should be a charge for closing an Use of stencils, other than at the larger account in[...]. Such a practice capitals, would not be justified on account of would undoubtedly antagonise[...]inoperative which are imported and involve use of sterling accounts being left with the Bank.[...]Bank ser- vices which are costly and could quite justifiably[...]orporated body holding W. I.P .:-A customer at 10 a.m. requests a the issue of a Bank Ch[...]Commonwealth Government Inscribed Stock goes stat[...]nt and Certificate of Balance withdrawal- this, however, at times suits the[...]quidation- to close of business the previous day. On Bank. Other items are transfers of accoun[...]it necessary to have Form 18-Request for perusal of the statement he notices that a cheque[...]has been posted under the previous day's date and agencies, acceptance of dividends[...]Circular 552, para. 9, are we obliged to delete[...]of the Inscribed Stock Act 1911-46? business renders it advisable to eliminate special[...]t be opened? ANSWER :-The cheque should be dishonoured[...]ANSWER: - 9 o[...]to Circular No. 552. In such O.D.D.:-Please let us have your name and[...]circumstances the cheque should be marked[...]"Cancelled in error" and answered "Payment address for personal reply to[...] |
| [...]ly by the party opening the account, £50 sustenance to Italy, need Bran ches of the ANSWER :-Savings Bank men are included in do you consider that the signature of this person Commonwealth Bank forward a copy of Form Al the K[...]ANSWER :-Exchange Control Form A 1 should ANSWER :-There is no objection to the pass-[...]m for Banks No. 179 (Exchange WEEKLY STATISTICS[...]l force to our own branches as to the Trad - "Weekly Statistics" on Weekly Statement C.B .43? EXCHANGE[...]generally to "Banks" in Exchange ANSWER: -The Bank, und e r the Common - South Wales, Sy[...]trol Memoranda for Banks, and in the Hand- wealth Bank Act 1945, is required to submit exchange[...]ithin the State book, are directed to Commonwealth Bank a weekly statement of debits to Customers' A/ cs . of N.S.W." is negotiated at a Commonwealth branches as well as the other banks appointed as to the Commonwealth Statistician. The figures Bank branch outside the metropolitan area, in Agents of the Commonwealth Bank for Exchange are a measure of business activity . which centre there is no Bank of[...]PRINTER:-Hours of duty at the Note Printing ANSWER :-As the Bank of New South Wales N.[...]uncrossed Branch are governed by an Industrial Agreement is not represented at the point of[...]cheque payable to a company, for exampl e between the Printing Industry Employees' Union exchange should be charged. "The Western Building Co.", presented by- of Australia, the Federated Publi c Service Assist-[...]company; ants' Association of Australia , and the Bank. - -o- -[...]s where officers are unfortunate lodged by the drawer at[...]ANSWER:-lf an officer's[...]h a nature proceeds are subsequently credited to Suspense Ac-[...]prepared to consider an ap• has already been used In[...]ANSWER:-A paying bank's primary duty in medic[...]all cases is to obey the mandate of its customer. - -o- - slip C.B .9 i[...]cheque in the presenter, the answer to both questions would be in the negative . ANSWER:-ln such a transaction the collect- If[...]C.:-Remittances received from overseas for the drawer and would be entitled to obtain pay to the person presenting the cheque and marked "Advise and pay on identification and a discharg[...]suspicion connected with the presentation which[...]52 where be an effective discharge to the Bank. However, such special circumstances of suspicion are pre- Favouree d ecid es to open a n[...]ece ipt under the Stamp Duties Act of all However, with cheques for substantial amounts ANSWER :-Yes. The charge is payable in all States except We stern Australia . The liability to where the presenter is[...]ment would, in ance and demeanor raise a suspicion that he is the favouree seeking direc[...]rcumstances, be not likely to have been entrusted with a docu- of the funds. However, if the transaction were greate r than that upon a cheque, for in[...] |
| [...]AD-SC-2 thus aroused, he organised the skippers of his[...]. |
| [...]accompanying photograph, they are well content[...]small leased shop that previously constituted the[...]because of the shortage of essential building[...]acoustic ceiling and linoleum tiles on the walls[...]Eng- land, Mr. C. F. Cobbold, visited Aus- tralia last year, he and Dr. Coombs discussed[...]they' re just as important in the[...]mittee had a difficult task England and the Commonwealth Bank for short - game of life, t[...]candidates for the Bank's Industrial Travelling We are pleased to be able to report the in-[...]member of the Council of the Victorian Chamber will arrive to spend a similar period with us here[...]by of Manufacturers. in Australia . Mr. Stuckey will be an active participant in[...]ge of R. G. Fry, Chief Industrial Advocate Metal day-to-day work at the Bank o[...]rvice and Secretary of the Australian Metal Industries benefit from his visit, and will study particularly[...]Association. the operation of the London Money Market. nder[...]and Federal Vice President, of the Australian February, 1933. He was transferred from I[...]aring , morality, Union of Australia . Mr. Winter was one of t he Major. He saw active service in the Western honesty and loyalty, combined[...]A.C.T.U. at the basic wage enqui ry by the seriously wounded, losing a leg.[...]d manners, that Commonwealth Court of Conciliation and Arbi· Prior t[...]teams at Adelaide and rep- of men and make of him a Plans are well advanced for the early depar· resented South Australia in the Sir Robert Personal[...]e a Banker, not a blob; get will include the study and investigation of "Cur[...]industrial problems in the United Kingdom,[...]The scholarships aroused very wide intere st • We look forward very much to having Mr. and Address," were Slicka's and the calibre of the men chosen justifies Allen with us later in the year, and assure him words[...]success of this effort and his family of a warm welcome in Aus- as he drove off into the[...]by the Bank to improve not only Australian tralia. We extend every good wish to them room and vanished out of sight. industrial management techniques but also em· for a happy sojourn with us.[...] |
| [...]- -0 - - * BANK MAKES TRAINING FILM |
| [...]THE POWER OF SAVING[...]Withdrawals were not permitted without notice,[...]Christ 19 centu ries ago in a trust fund carrying £20.[...]o mo re than a ll the gold as was allowed was £100, and all money deposited[...]we ll as silver in the wor ld today.[...]under a fictitious name was liable to be for·[...]the Dutch fo r some 20 thaler in trustees. A fine of 5/ - was levied as fee for[...]of al l the island's towe ring skyscrapers running[...]The enormous powe r of compound interest to[...]Fo r renewing Heaven and adjusting[...]we re being se lected for d isp lay a t the Bank's conditions we re idea l for the purpose-e nough[...]£45/7 /7." The re were no subsequent operations[...]but by 23rd August, 1940, when it was closed,[...]interes t had multiplied the ba la nce by just o n Goliath powerful but very hot. Neither did the bank• ing act[...]500 Makeup is bad enough, but it isn't so irritat-[...]bank in those fa r off times was open fo r bus iness dian Ange l ing as the sweat which keeps oozing through t he[...]---- makeup and has to be constantly dabbed and[...]purpose of calculating the inte rest on the de- ·ust wha t ang le and distance each shot is to be[...]ts ten seconds on the screen may take an hou r to make. But as Swi n burne says "Even the wea ries t river winds somew he re safe to sea"-and,[...]d at the Cinesound Stud io w here Staff Inspector Wilcock had to su ffe r makeu p and the nervous horrors of facing camera and micro-[...]eless, The Story of a Teller" runs its short but, we hope ou will agree, helpful 10-minutes' course y smoot[...] |
| [...]scopic lenses to enable telle r and customer[...]between them . This type occup ies a min i-[...]ce and is invulnerable to make a comfortab le progression from the[...]The accompanying illustrations from the maga- involved in the tiresome business of using its[...]zin e "Burrough's Clearing House" indicate the legs.[...]rans- Inell, act the ir banking business without getting out of[...]e 1(/J Var ious ingen ious devices have been adopted , by enterp rising banking houses to extend this[...]MIRROR interests us is that one of its two banks is almost |
| [...]Teller's time for contact with customer, formation and tediously maintaining[...]were timed several times over- the more[...]As a simple illustration, the following phases[...]account customer's cheque cashed . Times shown[...]- its various services and activities; it would be in a better[...]Results showed that a very large prop ortionf a that it would b[...]d (b) Determine the profitability of the various[...]. classes of business, e.g. advance work in[...]an d miscellaneo us enquiries (terme d "generafl each departmen[...]l of which could not be allocate of agency business conducted, e.g . Bonds LICKA watched Willie Never-[...]customers, time between ' iobs, and Ios t t1rri h[...]e department s were directly or indirectly from the d[...]dequate compensatio n, Willie stamped and initialled it,[...]returned the book, bution of expenditure between depart-[...]"passive time" were spread over a II I·1e.msuslY[...]quent close inter- the branch tonight. Willie won't[...]enditure properly chargeable to each of the va rious de- him of it."[...]transactions . Salaries were the first cons ider•· p.ll[...]lion and were spread on the basis of tirne. d A sound distribution of time was the first inkwell, he dashed off these[...]was ·ty selected points in the various States, time factors were assessed for most of the transactions[...]services rendered by the Bank. will not be left in the deposit[...]the several depar_tment~ 0 f t bYe In all, times were obtained for over 330 different[...]its profits amongst States. Many wee ks were into its various phases.[...]1111111111111~ spent in dividing expenditure between depa[...] |
| [...]Display at the British Industries Fair[...]the British Industries Fair at Olympia in May, and[...]dend Department, I went along.[...]were exhibiting , there were, all the same, sixty-[...]We found the exhibits very impressive, not Bri[...]deposit funds , and yields on each of the various -=- l,ondon.[...]ing from this information were the minimum[...]alances required to be maintained in ments and between branches and capital offices[...]n order preparatory to the much wider division between[...]nserts them into necessary to completely readjust our expendi-[...]ability of the division of expenditure between a "Reproducer Mark Sensing Punch" in acti[...]d e partments. It can be mentioned here, however, This machine takes cards upon which certai[...]them to correspond with the marks for all sorts will be found useful by many departments for a[...]l Marks" is the slogan. not been co ll ated previously by the Bank. For[...]record of the remarks you have just addressed able as to the times required to perfo[...]made on thin plastic material which can be various services will be found useful in many[...]year, the costing figures were extremely helpful to your dictation -machine, and record the bril - also for the various phases of a large number[...]and "automatic letter-writers" were shown by necessary to appropriately allocate in[...]structure of the Bank's business from time to[...]time is readily ascertainable. We are thus in[...]an electronic stencil machine which makes direct[...]the value of any prospective business of an Committee was in a position to draw it[...]nvolved nature, and to re vise charges and com- clusions and submit its findings to the Adminis-[...]which enormous saving in filing space can be The first of the[...]y and photo- the submissions generally. Then followed several of bank cost accounting. It is used overseas graphed at up to 400 a minu,te[...]type of se rvice to customers but also in the special processor at[...]100 feet in 10 Department and certain government business.[...]banks. It seems fitting that the Commonwealth As for adding-machines and their like, the re ports, the Administration reviewed existing[...]in Au stralia to introduce this modern As well as the "simple" adding-ma chine, you mental adjustments where necessary or ap-[...]btracting machines, receipting- proached the various authorities with a view to[...]validating machines, numerous calculators and bringing re imbursements into lin[...]capable of subtraction as well as addition . An- b usi ne ss in the General Banking Division and[...]other similar wizard can be used for more than[...] |
| [...]-2 The Lighter Side We were interested to read that:- "[...]innocent, deep in the arms of Morpheus, as[...]rude ly ro used from slumbe r by a violent an '[...]grabbed his "musket", and val iantly tip-lO[...]He was peering somewhat nervously in when[...],f'1/ farewell." (From one[...]He had com e in answer to the appeal 0[...] |
| [...]-'em-down-and-throw 'em-out city. Well, here's a little incident that refutes[...]T O anybody accustomed to the instant[...]goes off to sell the news elsewhere, leaving Western countries the carefully studied leisure[...]the pile of attached to the transaction that makes it not coppe r and silver grows[...]iled to tally, The first precept for the customer to remember[...]the newsboy sa id: "Aw, don't be Uncle Willie. is to allow plenty of time for cashing[...]in bars and wire netting. It contains from two The[...]ushered in through swing doors by a uniformed[...]UR young check-sheet clerk was willing, He takes a small brass tally out of[...]iers. These worthies sit One busy morning I overheard her speaking hands[...]ed bench He apparently was not accustomed to the "ticket"[...]then takes the money out of his drawer, counts branches, and approached[...]are case-ha rdened will be pa tient ly reading their also counts it twice, seals it, and then detaches Our sweet young thing, brightly beaming on[...]Meanwhi le, your cheque will have started passed to another young m[...]"Oh, no you won't Sir", she rep lied. "We ,nes~[...]Number"s l p ,,, ..i,Jnl'' It Puzzles Us, Too ,,[...]then places it in a If your tally is marked 387, your vigil is The thing t[...]cient cheques to justify the exertion) and ca rries the amount you[...]Keeper of Ledgers. This gentleman will take cheque, and the amount in the ba[...]xchange bows again, To the room marked "Ladies Only".[...]After checking his calculations on an abacus, wish him good morning, and are then free t[...]ef. to meet the cheque, he will impress his little Owing to this long delay, business men rarely The day's produ[...]the passers-by, and mounting To make production boom,[...]sums are handled outside is in marked contrast[...]Strangely enough, it is very unusual for any- throug[...] |
| [...]l/i Staff Training College conti,wed from last issue. ) Part I[...]volume of business transacted. There is usually[...]two or three officers perform various duties.[...]However, no branch is too small for some form I N the last issue of "Currency" we out- |
| [...]iophone Call is to be effective, and bottlenecks must be eliminated.[...]andling of vouchers , standardisation of the various tasks lies p rima rily[...]It must be borne in mind always that the ing to a person thousands of miles away by those duties are fundamental[...]advantages of mechanisation must be r[...]weighed against the cost of installing and as though he were phoning you from across the but these are of a[...]work must be such that the saving s to be[...]made will offset the cost involved .[...]calling. Just a moment please." amendments or alterations can[...]as they be.c ome necessa ry. factory. However, work has to move, and for[...]much time and output will be lost. The same[...]another. Thus the adoption of a planned office seek permission to use in the U.S.A. some of the waste movement and eff[...]l . Mr. Dilley is presi- economies of motion that will benefit the officer,[...]American financial advertising the Bank and its customers by reducing fatigue and speeding up the par[...]effected if books and records used during the[...]ciency that we asked our friends at the G.P.O. study e ntai le[...]it was done. small be nefit to be d e rived . However, each ph ase of the work can be evaluated by[...]time (4.40 p.m. the previous day in Indianapolis),[...]Telephone and Telegraph Company, to the wire- position to do this . Much depends on the size[...]receiving station at la Perouse, and thence by these executives are in the best[...]California, linking the Australian telephon: employees to which motion economy can be In conclusion, in-so-far as the Bank is con-[...]the telephone systems of every country applied. However, it is beyond the scope of cerned[...]"Would you like to talk to Oakland now?" we and tasks.[...]ced costs. were asked on our visit to the G.P .O. A most imp[...]"We sure would", we replied, thinking: 11 This[...]will be something to tell the Little Woman about[...]over the teacups tonight". volume of business wa rrants the expense (c)[...]Through catacombs of wires and switchboards involved, a large number of routine and arduous[...]we were led to a panel marked "Oakland", tasks are being performed by machines[...]On the instant a voice answered : "Hello degree of accuracy in the work. However, a full understanding of the principles[...]the Bank will improve individual efficiency and[...]too, our advertising, seemingly, has its powers record details of tellers' transactions which will most important of all, of the Bank's customers. o[...]. eliminate compilation of tellers' appendices, thus[...] |
| [...]Section 2 nam e s of beneficiaries under the will proved are sid erabl e portion o f corr es ponde[...]rom Sydn e y, for attainm e nt of twenty-on e years. essary, as the[...]anch and perhaps seve ral othe r a tremendous amount of work and postage costs, Why is it nece ssary to flle a copy of the will city branch e s, to b e combin ed .[...]with dece ase d estate lodgments in terms of ANSWER :-ln ord e r to[...]ANSWER:-Legally , of which you write, the Com- mittee s[...]the terms of the will, in the establishment of a[...]granted him . However, Capital Office building.[...]were left undisturbed , the minor to be suitably died and appointment of fresh trustees or substi · SAVING CERTIFICATES[...]estate; requests, where amount is B.C. :-Confusion exists at branches regarding[...]not large, for dispensation of usual legal require- to Savings Certificate Trustee Lodgments in C/1 's At this Branch at the present time we have ments, court orders, etc., to avoid[...]the estate) and knowledge of terms of the will Many offi cers consider that "Maturity" means[...]is now being encountered in extended and as they will still accrue in value locating the gua[...]es to mind is that Certificates have ANSWER:- lt is considered that on the cessa-[...]rdian's control when the child If this ruling were given it would mean, in reaches the age of 21 years, we should imme- K.M.-Could the position b[...]n order to regard to the extra time allowed for dishonours reached maturity .[...]point would be of ass ist- If this course were not followed, it could Circulars mention an extension of "24 hours;" ance to all officers dealing with Trustee Lodg- occasion delay and inconvenien[...]o withdraw, whilst by "Clearing Houses- " in June, 1949, amended[...]eir rules to allow "for an extended tim e of ANSWER:- For general purposes, Certificates[...]this suggests that a which interest ceases. However, reference to[...]able, whenever possible, to have a holiday must be returned that day, but it should be read a s[...]nd on some occasions "Manager's dis~ ANSWER:- lt is the intention that Sundays or date is e[...]ount ledgers, should R.M.:- Recently branches were supplied with[...]the usual way is required should the stop be Ac[...]ANSWER:- The General Bank examiner and betical loose-le[...]ANSWER:-The intention of Instruction 599 is to accommod[...]e pending its clearance. ing lost or mutilated as well as provide a con-[...]Where the signature is separately flied, it will cise and straightforward means of filing them.[...]be given by the custodians of the keys of the envelope. ANSWER:- Arrangements have already been[...]examiner from satisfying himself that ledger to house statem e nt forms C.B. 224 . Branches[...]leaves released from subsidiary stocks are put to will be advised as soon as they become available .[...]le gitimate use.[...] |
| [...]CSB l 7 7c 14 daily, the item is usually included in "Cheques[...]frivolous claims.[...]ANSWER: - tificate of Registration of Officials" quoted in As the procedure to be followed is not[...]11 "Certificate of Trustees?" (c) If they are not a structions at[...]BOOKS WRITTEN FOR REGISTER: The |
| [...]By W. H. Wilcock, Staff Inspector I T was announced in the[...]shown that there are various kinds of special[...]discussing with senior officers and the women |
| [...]AD-SC-2 The Bank We Serve-[...]general banking business for any person[...]that business would have the effect of T[...]taking away the business from another |
| [...]Bright, J . R., Crockwe ll , to Camden. Hannah , J . R.,[...]pton . Crockford , E. P. , Mgr., Parkes, to Mgr., Willoughby. Bruce, R. W., Goulburn St., Sydney, to[...]Adel. , to Woomera . Cope, A. T., Accountant, Haymarket, to Mgr., Callander, F. J ., Wangar[...]Ka in, M. F., C.S.B., Adel ., to Port Au g usta . Canterbury.[...]rner, to Katoomba . Rose, S. A. , Kogarah , to Haymarket. Caspaney, L. J ., Townsvill[...]ilda. Pullinger, D. W., Mgr., Wallsend , to Mgr., West Caspan ey, R. E., Cairns, to Rockhampt[...]ilton , Lambe, G. T., Perth, to Metropolitan Markets. Smith , James, Mgr., Kingaroy, to Mgr., Red Hi[...]ownsville. Lane, R. S., Metropolitan Markets, to Midla nd Hathorn , K. H. , Bexley, to Tare[...]da . Le Cussan, M. R. W., Kurri Kurri, to New Lambton . Griml[...]Lyons, Miss C. A. , Sydney, to Liverpool . Rowe, M. C., Bathurst , to Narrabri.[...]in . Div iny, P. J ., Camberwell , to Rlvg . Staff, Vic. Perth . Thomp[...]Niere, J. H., C.S.B., Melb. , to Elsternwick. Wilson , R. A. , North Sydney, to Sydney.[...]N., Granville, to Perth. Onus, Miss Rosalie, lnverell , to Toowoomba. Armour, R. C., Mt. Gambier, to Pt. Pirie. Fe rguson , L. C. , Rlvg . Staff, Vic. , to Moonee Osborne, A. K., Walgett, to Liverpool . Austin, D. K., Condobolin , to Bathurst.[...]V., Ashfield, to Sydney . Ayre s, Neil , Port Augusta , to C.S.B., Adel. Firkins, S. K., l[...], to Barrack Bateman, John , St. Kilda , to Camberwell. Melb.[...]Rattle, B. J ., Woolloongabba, to Mackay. Bower, G .J., Cottesloe, to Perth .[...]Redman , J . R., Rabaul, to Concord We st.[...] |
| [...]ILLUSTRATED will be interested to learn that the Staff[...]J. Langmead, Senior Super· Inspector, Mr, W. H. Wilcock, will be leaving intendent of the Industrial Finance Department, on the 8th July for abro[...]shortly leaving for abroad to continue the Mr. Wilcock will visit England and the Conti- investigation into industrial finance organisations nent returning via U.S[...]ip is to survey staff ad- involved in industrial financing at the present ministration in[...]time, the knowledge gained from the manner and , well knowing Mr. Wilcock's receptiveness in which similar difficulties are tackled in other to new ideas, we can expect tangible results countries is of the utmost value to us here in for the staff on his return. Australia . Mr. Langmead will be visiting the United King- Mr. Wilcock will probably be in demand as a[...]to be absent from Australia for approximately the Bank's Training Schem[...]W During his absence, Mr. Wilcock will be relieved by Mr. A. M. Husband, who was AY back[...]famous Alec Bannerman.[...]Sydney; Adcock, R. S., Crow's Nest; Long· As we mentioned in our February issue, Mr.[...]health and present him he will replace Mr. F. R. Wood as Assistant[...]For example, let us assume the same amount[...]with a token of esteem , Manager. Mr. Wood will be returning to Aus-[...]remember to add .001 for pence betwe en 3d. His wide knowledge of Australian conditions AT KIRRIBILLI[...]rg; Whately, S. G., Melbourne; His many friends will wish Mr. and Mrs.[...]1/ 5/ 52, I feel is easier to use . castle; Williams, G. B., Port Adelaide; Boyd, C. country.[...]M., Perth; Loftus, D. S. , Stone's Corner; Wood,[...] |
| [...]AD-SC-2 AUGUST * THE QUESTIONNAIRE * * BOOKS FOR BANKERS[...]magazine as "a waste of money", and there were * WHO'S WHO •[...]of people having, we would suppose, a greater welcomed the journal and saw it as a valuable[...]than is usual in commercial public opinion polls, lati[...]reasonably have been relations between the various divis ions of the |
| [...]Extracts from an Address to the Commonwealth Bank[...]terested to learn some- decentralising the business. After surve ying the[...]tration Headquarters, West Kensington, London. appears very strange to an Austra Iian. I saw[...]Alex Simpson and I went to the Headquarters customers lodging credits to t I,eir current b ti[...]king far too long in transferring accounts customer obtained was a "Thank you Mr. Brown[...]to Australia. We saw the accounts-23 million from the te[...]At our larges t office-C.S.B., Sydney -we have . I h[...]23 million accounts in one office is just about[...]usual cagelike part itions separating eac h te er.r[...]matter of delays in transfer; we felt it was a[...]marvellous feat to ever find a particular account teller and therefore we made our tellers 0[...]machinists were coloured men from the wilds of[...]I then remarked upon the fact that cu . ts staff, and for[...]Africa who, at night, were studying at the . .m mone[...]were paying standard of service to the community ren[...]of banks in Australia in putting portion der °.[...]what I should imagine a Manager's speed would and we will adopt others as space allows.[...]He asked why we did that, and I told I for Meanwhile, we sincere ly thank the co-opera- shown in passbooks, and you wil l realise that[...]was to enable us to identify the actual buH hi tive " Twelvepercenters" for their constructive and[...]each deposit s lip. I said a customer rn1gAs helpful comments and suggestions, and[...]is not possible to make the normal comparison[...]falsify a receipt of £10 to make it £1 l0 .. g the "Missinglinkers" of the si len[...]of balances as we do when pos ti ng transactions[...]we could identify the bull and the s I.1P by f,tt1nid let us know at any time if, and in what direc- in Australia.[...]toget her the two halves of the stamp, we cou b 11 tions, we ca n make the magazine more helpful[...]confront the customer with the fact t h a t the[...]showed me around. His reply was a gem.[...]were two schools of thought regarding the[...]me by remarking : "Oh, we don't have custorner ~111111[...]or strict as we lay down in Australia w~at ~;ts[...]aud itor might feel that the 100 copies run off were distri-[...]o f trust and mutual confidence between Inanagr IIY[...]that if the auditor wished to do that, wel l then 0 branc[...]Let me say, however, in case you might mis-[...]press. The winners will be announced in I e[...]labouring under great difficulties because of this[...]less no one is anxious to commence the task[...] |
| [...]AD-SC-2 Forbes Staff were |
| [...]oday probably presents no more serious problem than how to make a Dodge sedan perform like a submar[...]s right-a few inches is merely a shower ~here the Wet Season can be expected to yield som[...]the Launch "Daintree", which made a weekly trip from Cairns, was the only means of transport; and it was a hazardous adventure even as recently as 1935[...]ad was a narrow trail about ten or twelve feet wide cut around the sides of the[...]subsoil. The near side was often a twenty-feet-high wall of clay with plenty of[...]depositor, who had HE was in her early twenties, and good use the .303 rifle he kept in a rack behind his no cheque account anyhow, will get a looking. The Enquiry Clerk hu[...]ng left to take care of itself, and good We have no doubt that the remittance was in[...]nt the day after his War Gratuity credit pause she blushed, and added hurriedly; "I've mansh[...]s position on the near arrived in 1951, we can hardly blame him for had the baby. I just want to know if there side of the vehicle when it skidded around to some confusion as to the state of his financial is a form[...]the off side of the "formed" road-as it usually affairs.[...]the Post Office, and for some weeks he was[...]customers. The enthusiastic welcome by practically the ordl[...]Ambitious How ever, that did[...]"My daughter was married last week. Can I I~ I ol percentage of quadro[...]together in any ing things about the Commonwealth Bank please: turns sixteen?" ,c Australian township. The "uniform attire",[...]regardless of sex or age, was "Jackie Howe" "What wage do you get when[...] |
| [...],111111111111J1t The Bank We Serve-[...]For the twelve months to March 31, 1952 ' 3 d[...]loans were app roved for £1,038 ,400 comp:r• g[...]The need from a national view point, as well with 34 1 for £1 047 579 in the correspo[...]previous period. Net balance of loans outs[...]The Department makes Ioans on IY uponI proI[...]perties used primarily for farming, ag. Th•[...]loans must be used •1n connection• ·1h the 0[...]rower's farming and grazing operations k[...]security property, and the borrower m.ust wor[...]ment of the Commonwea lth Bank in September, |
| [...]AD-SC-2 The Bank is empowered to impose special (iii) Wh e[...]it adequate for convenience of the borrower as regards payment |
| [...]to San Francisco, Seattle to New Orleans, and between other points thou-[...]A( MtlA for the virtually instantaneous transmission[...]~:,:,•,~~7- ;. |
| [...]ithout humor- of the Bank's auditors . We do not vides adequate verification of[...]ous incident in spite of its onerous nature.[...]instance, two audit men recently had the unusual the interna l audi t staff, who go around busily of internal audit the Bank Administra[...]exper ience of being showered with gold . In the sp litting straws and loadi[...]ings, heavy bags of sovereigns were being lifte d ta ll ying tha t to point out wit[...]luging th e m with a "hail storm" of sovereign s. wea lt_h . Auditor-General (Mr. J. Brophy), whose[...]istol was accidentally discharged on a floor J ust now, officers of Chief Acco~ntant's De-[...]ice where one group was at work. pa rtmen t are "sweating the big drop" compiling Continuo us A false alarm of "[...]the A-G's staff. We like the way they go about come t he Audito r-Gen[...]arly and the Auditor- their iob; and we like it that they like us. Te rr ito ry, and in London, so that when the fi[...]f is ab le to sign the certifica te fam ili ar to us in the Annual till the end of the yea r to carr[...]maintains a continuous audit of the Bank's affai rs[...]in Tasmania; and Mr. G. L. Beebe in the Aus- res pect ively."[...]Their responsibilities are tremendous, for the "( l ) The affairs of the Bank and of the audit of a ll Commonwea lth Government depart- Savi ngs Bank shall be[...]phases of commerce and industry. "Affai rs"[...]rk. th e Aud ito r-General virtually un limited powe rs The audit teams are composed of quali[...]"A powe rs him to requ ire t he production not on ly[...]tact. TICK in time will often save expenditu re claimed to have been mad[...]rance By contrast, the aud itor of a private business ticularly likeable bunch of chaps, fri[...]at the item was received . You has no statutory powers to challe nge the manage- every ready t[...]Don't trust to luck; stick to system . The Audito r-General however would require of Bank control , t[...]public administration is often of use to the[...]1111111II practice , a programme of audit is followed that[...] |
| [...]nt of Savings Bank "S" cheque books that use a new form of Overseas Draft Requisition of confusion which arises at present when it is on[...]ANSWER:-The number of "Bearer" society[...]s not large factory during the time it was used by Overseas (a) Debited direct to Expenditur[...]the nota- distributed to branches for general use and 10[...]ANSWER :-For the con· ANSWER:-The present[...]. ment Expenses is usual for[...]migrant sustenance remit· expenditure of this nature,[...]tances a special composite and we would prefer to[...]for use only in connection may help to clarify the[...]with sustenance remittances doubts to which you refer:-[...]making up notes in are completed simultaneously by carbon copY· (bl Expenses incurred are d[...]revised procedure for sustenance remittances to[...]printed in Italian and English, branches were[...]he close of each financial year, any ANSWER:-The first requirement in relation to sary,[...]dled ind '· in order that Expenditure A/c. will reflect followed throughout the service.[...]cates t h at t h e use of the composite requ isitiond the actual[...]wa rd e This entry is reversed on the next business It will be appreciated that it is virtually im- to the[...]possible to provide for a system of make up of[...]should replace the usual requisition forms for[...]genera I use. the Bank. It is considered, however, that for reverse of weekly statement C.B. 43, during[...]the needs of most types of business the present the year, whilst the total[...]o-- busy Savings Bank counters a departure from[...]statement form C.B. 151 ' was used turnble[...]the list of abbreviations. must be cleared the same day, could Transfer Account[...]ANSWER :-This suggestion has been su b mi·tied[...]. all the relative entries direct to Suspense A/c[...]C/1 8G/6C states that overseas notes previously, and it was decided not to adopt ,t Branches in[...]and coin in the hands of the teller must be veri- for the following reasons:-[...]) An analysis has shown that the percentage ANSWER:-Transfer Account is part of De-[...]ions; of statements issued requiring the use of positors' Balances and items which cannot be[...]e limit imposed on the holding of ANSWER:-Overseas notes and coin in the[...]ved if it becomes reasonable time for clearance. Suspense Account verification, including minor[...]ou, nevertheless, for advancing the should be used as set out in Instru ctions 691 /7. t[...] |
| [...]the passbook. Circular No. 350 in various ways; i.e . cash , cheque in favour of quently ba[...]and is thi s Dishonours subsequently located cause altera-[...]cheque other than the private ledger containing "Sus-[...]when pense Account Dishonour Adjustmen ts", creating ANSWER :-Cash should not be paid would thus be necessary for the ledgerkeeper to a lucrative[...]s the practice desired, in each ledger entitled "Suspense at Branches for the teller to cash these cheques Account Dishonour Adjustments". without reference[...]of the letter of the le dger would who make the Bank as bad as the Post Office on ident ify e[...]. pension days. However, with a change of teller[...]ets, G .B. teller's sheets and C.S.B. check ANSWER :-Chief Accountant's Department re[...]pt only until 30th June following states: "Whilst we appreciate the disability in the responsibili[...]used after this time and the information they soluti[...]it is our considered opinion that ANSWER :-lnstruction 593 covers the question. t[...]ANSWER:-(a) For reference purposes in case justment Accounts for each section of current and[...]nts . Moreover, the opera- tion of more than one Suspense Account would account, the passbo[...]apart from the day's vouchers and make out a (b) As other supporting recor[...]ets, Agency Sheets, etc.) are destroyed, it is "We will, however, keep the matter under[...]e hope of finding a complete ly satis- ANSWER :-No. pe rmanent record of Branch figures. As the G.B. factory answer to the problem."[...]discussion; to carefully examine, for irregularity of en[...]- Expenditure A/ c vouchers? wealth Bank of Australia and if there be any est le[...]your personal work ANSWER :-Yes. These vouchers should be returned without[...]oned out left out as they will assist in the compilation of th ey were drawn . Provision is made in C/ 1 5 iv and publicised anonymousl y the return which is req[...]similar problems- wealth Bank it may be possible to arrange for[...]by Administrati on, the Editor will be glad to pass on advice to that ANSWER :-Whilst arrangements on the lines eff[...]rs covering Savings Bank interest ment cheques , we do not favour any wider tributor's[...]to the public? read cheques for irregularity because of the who direct Suggestions and v[...]to these columns_ ANSWER :-No. It is intended to allev iate the arrangement would seriously delay clearance of II rush period which occurs at due date . che q[...] |
| [...]ITTANCES N the May issue of "Currency" we dealt This means that we will arrange with our agent briefly with[...]to make the payment to the favouree, and the Now let us turn to other outward[...]client will be saved the trouble and expense of overseas tra[...]t, firstly, of clean remittances However, in this case the client says he has I>,, /mr t 1111•11 t. effected on behalf of customers and others by to write to the[...]ed by the overseas currency to the applicant, and we pro- purchaser, who pays to the teller the Australian[...]h currency amount of ·in d'1cates t h at we have two agents ·in Philade P 1 a favouree in a[...]drafts may be ,ssue . nal Obviously before we can sell foreign currency The Agen[...]Bros., Harriman & Co., and Philadelphia Nat,o we must first buy it, e.g. from exporters and C.B. 22 is the draft form to be used, and that Bank. others who acquire it by[...]on form C.B. 60, Sydney Office prepare the we maintain with agents in the countries[...]ft on the Philadelphia National Ban · d he To make a profit we must sell better than are domiciled wi[...]. 78 is completed in duplicate an 1 we buy, and our profit margin is allowed for in failure to do this can cause quite a lot of original despatched direct by air mail to t ae the spread between the buying and selling rate s troubl[...]delivery to t e A question often asked is why we quote both the client, who is advise[...]hia National Bank", recording bo th th e If it were not for to-day's fast and efficient[...]advice is despatched d ollar amount and the Austra I•,an curren~[...]t air services we could, perhaps, quote the[...]uivalent. The dollar entries in t h 15 accoun. d customer buying a draft or mail transfer a better[...]in our name by the Philadelphia National Ban_ because, if mails to a certain country depended cate, marked "copy for London Office", is w h ich sends us a monthly statement w hich.,, ,s entirely on sea transit, we might have the use attached to the remitting warrant f[...]led with the account in Sy d ney ori1ce h of a customer's funds long enough to be able[...]by Secretary's Depar - interest allowance in the customer's favour could[...]for the Australian currency amount concerned, are repl[...]n,it· At present, however, there is so little differ-[...]h At this point brush up your knowledge of the[...]the favouree presents it for ca~ ments Book, and we will follow through a few[...]e in any branch. Office books and the Australian currency amounts[...]for London Office" of the draft advice is 1hus finalised. h befor[...]advice only to the branch of 1he agent Now let us suppose a client of Orange Branch[...]cy amount of the draft. as well, or, perhaps, to the principal office on\ and a[...]f the Canadian Bank of com- ments Book shows that we have an agent at and South Amer[...]draft. Settlement is finally effected between its Again, the advice may have to be for[...]on Bogota. whole transaction is thus completed. payable in Bergen, Nor[...]n Ber· It is first suggested to the client, however, Now let us suppose the same client had gen[...] |
| [...]l Bank for Reconstruc· story of a wealthy Tu rkish family who lost home tion and Devel[...]and political freedom in Turkey between the two[...]SHETLAND BUS- Howarth :-Saga of heroism Mr. Beyen's purpose is to explain, not justify; and adventure by Norwegian se amen and sai lors and he lightens his stor[...]the invasion sidelights on the personal ities who were to of Norway in 1940. be met[...]BANKING TERMS ILLUSTRATED[...]l.I., and R. G. Furness, In using the Agency Arrangements Book the A.I.C.A., A.F[...]ol lowing are points that shou ld be borne in Australasia Pty. Ltd.) 1951. Price £2.[...]graphic transfers as well as to drafts:- Profits Insurance is of compa[...]1. If it is found that we are unable to issue origin and is still in the p[...]nearby where we have an . agent, making Current Trai[...]Do not always choose the first age nt listed conclusions as to what is considered the best[...]than one, as we wish to distribute our The work deals adequate[...]business amongst all our agents to ensure Profits Insurance, with detailed reference to Aus• a share of their reciprocal business.[...]3. Always make use of an agent in preference t herefore be invaluab[...]to issuing on London , unless a customer businessmen , accountants and insurance officials[...]a minimum of delay, and reciprocal busi-[...]he 4. Where it is found we have no agency[...]ms, R. J., A d min.; . Dye, w • A ., Sydney, well, fighting fo rce, their intensive training and[...]gan; Mercer, A. I. , Adelaide; Bromwell, AUSTRALIAN SETTING- Farwell :-An interesting Office[...]g h; CKin9, e and vivid collection of facts of Australian history, In a concluding arti[...]bourne, h' r geography, natu ral resources and industrial "Currency" the issue of Overseas Mail and Tele- G. H. , Admin.; Ll ewellyn , Evan , Kogarah; Bos ,e ' deve lopment.[...]graphic Transfers wil l be dealt with. J. R., Homebush.[...]d signature be stopped (C.S.B. 1052). 2. (c) Businessmen ,s f ra t ernt't'1es.[...]nt)--from £550 to £1040. intercourse among businessmen .[...]d building is an ov.-ner 3 Partly, perhaps, beca use o f t h e h ones t Y o f those with whom th e[...]M · Bank deal s, and also because it is buried under the foun~ ati~n[...]policy (C/ M 6252). If use at the time the Bank was found e d .[...]8 . Th e word "all" is supe rfluous; the word "unanimous" by jtse 4. (b) Lost passbook s. It is the form to be used m advising other[...] |
| [...]dd copies printed. The demand for copies, however, totalled |
| [...]slightly unbalanced officers usually go Australian-[...]Airways run a regular service three times a week; at the Security Office, where his p[...]Friday; and the Budd look that some of us have on our faces on that the saltbush plains with chops and "what have[...]Pirie three times a week. a good laugh we only have to g lance at the[...]Because of these regular services, most Ade-[...]. The fairer sex forms only ho lder as well as the photo. Every person ove r[...]tage of Woomera's popu- the age of 16 must have one, and it has to be[...]of Bank life only, but we may mention that[...]lation, and that's one thing that Staff Welfare ca rried at all times and shown w[...]apart from the Bank, post office and canteen, we can't help us with . holder leaves or enters the p r[...]d, although our "the pitchers"; but once the weather turns cold[...]The last-mentioned, when com- working week has now been reduced from six our de[...]pleted, promises to make the Myer Emporium days and a few night[...]few nights, the hours of opening and however, where films are shown from Monday[...]The Woomera West theatre is a galvanised[...]d, and On a no rm al morning we are on deck at 9 a.m. iron enclosure with sa[...]high and the doors are open at Woomera West for and a short supply of very hard[...]and the day's work is folding deck-chairs we take serve a double pur-[...]fall. h' balanced prior to 3.30 p.m. when we open[...]Stunted saltbush constitutes the only natural ,91 ,. agai[...]ocks are changed at 3.30 p.m., as all bus iness conducted during the afternoon is under[...]Job b,,i•' date of the fo ll owing day. Thus Saturday for us[...]==!===I coming here, we hope we haven't made you We see customers looking at our date blocks[...]change your minds. and wondering just who has been here too long .[...]Although in the "Land of Hush-Hush" in 1he It usually takes new members of the staff a[...]so-called (and mis-called) Dead Heart of Australia, couple of weeks to become accustomed to this[...]the dust flies, money flies and blowflies.[...]Koolymilka Apart from the usual branch business at Woomera West, we conduct an agency at Woo-[...]A S was foreshadowed in the press state-[...]If you weren't needed,[...]1rad- The Department of Works and Housing your chin in the a[...]e lack of scenery en route is Think well of your bank,[...]Division Banks well replaced by a sing-song from 1he over-[...]val of the Bank at Kooly- pose; they are useful, when folded, for carrying[...]) leads to our tressle table in the camp Welfare Club, which also has a very good library[...]at Woomera West. A well stocked canteen pro-[...]box containing a supply of stationery, vides us with the opportunity of purchasing[...]has been converted (to a satisfied Woomera Welfare Club. Membership entitles one Division, have been used. This was necessary customer), we resume our sing-song on the return to a weekly ration of tobacco and cigarettes and because, as previously announced, a number of journey with Ye Old Tin Trunk usually a few a thrice-weekly ration of beer, of which there is[...]he assets structure of the General thousand pounds heavier. n[...]Banking Division were not fully reflected in 1he We are very fortunate in having a refrigerator[...]On occasions when time, heat and dust permit, at the Bank and during the hot weather it cer- comparison at similar dates will be practicab le. sporting activities[...]tainly proves its usefulness. We have to thank[...]Welfare for this, and also for a radiogram, and[...]for records sent to us.[...] |
| [...]t HE Bankers' Institute of Australasia has such a clause). Furthermore, the banker would reads as follows[...]be returned for some reason or other. ment for a customer of a cheque crossed accompanying answers to examination[...]volved, the manager should have in mind that customer has no title or a defective title[...]owner of the cheque by The answers should not be taken as[...]lthough Mr. Graham may be the sole signa· Discuss the meaning of the term "negligence"[...]or the Bank. They are written, however, - company-it[...]cheque were misappropriated. A suggested answer:- T[...]Banks have at various times been guilty of |
| [...]lassification. And so I ask the I 'M a Crusader, that's what I am; and |
| [...]8 The Bank We Serv e-[...]Peanuts, on the other hand lose weight in[...]yet the Bank has to value its secu rity and make serv ices of first-rank national importance, and[...]Various crops carry particular special ha•a rd s[...]advance by the Bank, such Part VIII of the Commonwealth Bank Act, it was mum term of 12 months[...]orderly marketing of commodities, and to dis-[...]fluctuations in market value . A borrower te mpted to use the Department's duction might not be hindered b[...]e of commodities to sale and payment of the previous year's that[...]prices improperly, is obviously hindered in so level of production desired in t[...]iustified in lending. d[...]ing to loans of short duration . In the marketing of most of our primary pro-[...]ant, or other expenditure vests his cro p and the marketing authority to[...]of a "capital" nature which usually involves a which he consigns it sells and is[...]vestment of funds. Meanwhile, he is obliged to make ready for for drawings made by the borrower, and for a[...]the processing and / or marketing of certain com- prov ide the millions of poun[...]ipation of sales. the Department's borrowers. Commonwealth and[...]ing maintained The Depa rtment's function is thus to help State marketing boards, for the most part, com-[...]through weekly returns (C.B.R.2) supported by maintain uninterrupted production and orderly pose the rest. marketing of the nation's primary produce.[...]companies; and many that do not cal l themse lves marketing bo ards, and similar approved bodies[...]are. acting for groups of producers, which, are thus[...]Australia. payments in anticipation of realisations,[...]service for the rural industries, through the allo· It is not empowe red to lend to individual co-operative or[...]to various research organisations to[...]nce its inception the Departm ent under the Commonwealth Bank Act to have the Where the D[...]request the Commonwealth Treasurer to have the its advances are made, a Commonwealth or State[...]organisation proclaimed as an elig ible borrower.[...]acticable, the Department assumes ciated with the marketing of primary produce. actual "physical"[...]news· known and forseeable factors affecting the market- stored under its iurisdiction. But for the most paper on 8th August:- ing of primary produce are taken into account,[...]s is impracticable and it has to be con- "We hear a lot these days about inefficienc_y to e li[...]to base "I wrote to the manager, Commonwealth Bank, ernment guarantee the risk element is slight. In advances is a highly technical business . Each Randwick, and posted my letter at 10.20 a.m. , other cases, however, this is not always so, and raw commodity or processed product has its August 5, in the pilla r-box, corner Cleveland a nd close control must be executed throughout the idiocyncrasie[...]n into account. Cast lereagh Streets, Redfern. marketing period.[...]ration costs are low hydrated form, and gain weight when processed St., Coogee), that eve[...]with those invc:.!ved in general bank- because of absorption of moisture. Then again, me[...]is of a short-term nature, and funds they are marketed in l lb and 7 lb. tins, and on examiner, Commonwealth Bank, Randwick. are provided by the Central B[...]the staff of the post office a nd of inte rest. Thus the Dept. is enabled to charge per ton in the smaller packages than in the Commonwealth Bank for service.- Bob Keating , a low[...] |
| [...]engaged with a customer, and for a fe w minutes[...]how many custome rs came into the Bank and[...]how quickly they were attended to; but ' what[...]wo rds the telle r had to say to each customer, I[...]and the cheery manne r each customer rep lied[...]ed in sight , I pictu red a portfo lio |
| [...]fall back Training Within Industry, a system of staff by good luck. Men have been[...]banking by the Bank learned, of course. But it is usually an expensive It is not necessarily the fault of the supervisor[...]if good intentions and conscientious effort prove[...]training, a Although written in relation to industry-the[...]born or otherwise acquired, but to most ing the onus of training, for better or for worse,[...]vice between 1940[...]an innate or acquired knowledge on by himself. He makes mistakes, is corrected[...]in. They want some depending mainly on his own industry and[...]something must be done about training the[...]of instructing would obviously be impracticable. Industry", and became commonly known as T.W.I. Some v[...]in peacetime industry. The system spread to[...]industry to meet war[...]industries.[...]tion of the war In Australia, the Industrial Training Division of[...]fundamental.< of we are concerned with number three on the list,[...]Industry". program, Job In stru[...] |
| [...]ormula to over to the pleasant business of eating when the initial transfer is[...]room becomes the din of a Tower of Babel as simpl icity.[...]hundreds of New Australians pour out of the The time required to[...]lifts to send part of thei r week's earnings home hours. Supervisors are trained[...]plet2d simultaneously. It has achieved a further[...]considerable saving of officers' time; and cus- or ten during five two-hourly periods spread over Office Overseas Department that has been set a week. At the end of this time they are, in[...]The volume of Saturday business in this section Groups of supervisors fr[...]already well known to branches.[...]cooked up to slicka the business through that had the services of t[...]layout is on the factory production line. ously been pleasantly startled when greeted and branc[...]lculates exchange, another This migrant business is welcomed not only the Bank had to train its "trainer[...]e remitter's signature to the requisi'.ion, because of the indirect benefit it brings to the who con[...]llows an untrained Bank but also because the indigent migrant of The Department of La[...]essed into service with the mini- today may well become the prospe ro us local sows the seed of T.W. I. It provides those[...]esigned by members of the row, and thus future current accounts a re born. and starts the[...]ed the work. customers who attend our "dining-room migrant such a[...]Card Sustenance Remittances, is a record of an[...]amounts of sustenance remittances effected by a opened i[...]asis. This has been done, and 16 supervisors a week are now receiving instruction from the Bank's o[...]s over the stile. T.W.1. should provide the answer to most of our on-the-job training problems . (t[...]It puts the ball at our feet and also teaches us how to play it. _ _ 0 _ _ l'ttooF oF[...] |
| [...]would more than outweigh the advantage to be inspected by sub-[...]2416 and the The date of the posting is usually the first After perusal by Chief Accountant's Depart· amount collected[...]ed would ture from this principle would cause confusion ferably destroyed as there would then b[...]£120. The commission on this amount, to customers. Additional problems would also further use for them. Any G/Ls, etc., authorising which cove[...]copies being retained with As it is, we had to take[...]suggest obviates the tedious necessity of filing, boxes?[...]e. the various years. AN SWE R:-Commission is paid to the Post- Ch[...]by you was given a satisfactory trial ANSWER :-The suggestion is not favoured for handled, i.[...]following reasons:- Instruction 221 (d) and (g) will be reconsidered The method of handling char[...]is at present under review and branches will be Office would invo lve the Bank in[...]be better clarified by discussion with the D.S.:-1 wish to make the following sugges-[...]nk statements would be shown on the ANSWER:-lt is the duty of the Examiner to extrem[...]quoted. were designed for different circumstances[...]porate an amount in words, among these will go through the ledger and post the[...]Banks Local Cheques after which the charges will be machined. parts of branch inspection reports be published, He ld. The Examiner will then go through the with a view to eli[...]ult in a considerable saving of officer, who will tick them on the machine others.[...]The ANSWER :-Similar suggestions have been con- maki[...]l duty it is to check them . Examiner will also check the list of accounts not liable[...]years at Head Office have indicated ANSWER :-Dispensing with the amount in will verify and sign the list af accounts not[...]e slip wi ll then recur frequently enough to justify publication. sideration on previous occasions and was fully be attached to a bul[...]and Accountants can, by occasiona l discussed at the last Conference of Capital Office[...]esentatives. It was decided, in view of the AN SWER:-Ledger Leaves: Whilst the position-[...] |
| [...]Transfers Our London Office is thus enabled to arrange[...]able and we are not responsible for subsequent[...]lly T/ T's to other overseas centres are USTOMERS should always be encour•[...]movements in the exchange rate between London[...]Capital Offices only, and other aged to make use of our facility for[...]l trans· to the beneficiary is effected expeditiously, and Transfers[...]fers in overseas currencies. the customer is saved the trouble and expense[...]Instead of the usual advice forwarded to of posting a draft and the[...]ing into the wrong is almost invariably used where large amounts[...]dealing these cases the facility is often used because of Off[...]uisition form to countries where we are not represented b_Y branches not authorised to issue make the usual C.B. 86.[...]agents, and the same exchange clause 15 arrangements with their Capital Office . Care[...]mation is often of assistance to the paying Australasian Telegraphic Code is used for trans•[...]lly in such countries as Italy, Sicily and by use of the Check Signals 1Jrovided for use might suit the applicant's requirements, th is Cyprus where indentical names often recur in with Australasian agents. Cover for the remit-[...]cable to London . Requisition form C.B. 57 is used for mail trans· fers to countries other than t[...]During the war, interest rates were lowered credit note. was announced a few weeks ago took[...]many of us by surprise. After about seven[...]as possible. After the war, rates were still kepi (C.B. 3c.). It is not generally realised how useful[...]courage development . payment overseas. It can be used for all manner[...]During the last twelve months however, the re of payments anywhere in the United Kin[...]until the recent rise was the lowest ever reached[...]in Australia. It was the nearest we had ever[...]ttitude towards interest rates as an in 5t rv · customers, brief messages may also be included[...]gratis (and borrowing it gratis too). If we look stances. This form is also used when we are asked[...]In Australia , interest rate s have re cently been to ef[...]by mail to a favouree in a back to 1930 we see the Commonwealth Bank[...]o pressure from a reduction in th e country where we have no agen cy arrangements.[...]volume of money available to the "market", a In such cases London Office can usually arrange deposits, compared with l per[...]turn in banks' liquidity; and Australia has now bank represented by a branch or an agent in The maximum rate allowed by the Common -[...]followed the world-wide movement. the country concerned. When payment is wealth Savings Bank fell from 4 per cent in 1930[...]- -o- - arranged in this manner the followi~g cl,use to 2 per cent in 1945, and the new rate[...]copy of C.B. 3c per cent. Whereas the Commonwealth Bank now and signed by the applicant:-[...]ECOMING exasperated with the confusion "!! is understood that payment of this r[...]f keys required to maintain security over tance will be effected in the currency of the Until the recent war, interest rates were an its thousands of filing cabinets, the U.S. Atomi c relative country, at either the rate of exchange important weapon of monetary management in[...]t there, most countries. In the l 920's they were kept[...]fter its arrival there, at the option of they were reduced as part of anti-depression[...]equire 30 hours of work by th e mo st the Commonwealth Bank of Australia." policy.[...] |
| [...]: By LESLIE C. WILLIAMS = Ea st written by Mr. Leslie Will iams for[...]- and the author, have graciously granted HE clerica l staff, as the ir[...]eas nowadays there is no bar to down to business an outstanding clerk rising to Probationary[...]in August, 1950- twelve months after the Tri- employee co[...]in that it encou rages enterprise, but it a lso causes an abundance of bunal was convened- their findings were pub- annum .[...](A) The banks were divided into three cate- work to be[...]gories according to their financial status. year is indeed infinitesimal- quite apart[...]ent itled to free furnished (C) The re were thus nine basic sa lary scales. discovered that[...]n a not attended the lengthy sittings because he was tainment allowance. At the la rger branch[...]Award of the Tribunal the officers are reasonably well off whi le the (E) Hours of work were fixed at 6½ hours per was illegal. m[...]rdays) and beyond Consternation followed. Some banks promptly business of their branches.[...]e-Award salary scales and The normal annual bonus is a month's sala ry[...]service; hurried meetings were plus an added bonus if the profits exceed those[...]on both sides and strike action was of the previous best year.[...]The accounting system necessa ry to adjust Tribunal; some of the staff of a North has its advantages and disadvantages. Weighing[...]we re nine bas ic sca les; dearness al lowance on a that its members were each shareholders in one in his bas ic pay, but[...]the dispute. in the minimum pay for his post, he will not benefit. which th is al lowance was based were announced This revelation resulted i[...]rdered on the mendations may best be illustrated by the Leave 1948 and it is virt[...]resulted Rules. In a "C"-class bank, the lowest of the with the services of a worthless employee without until the so-called disputes between employers three grades, an empl[...] |
| [...]Le-Cussan, M. R. W., New La mbton , to We st0 n• TRANS[...]Ma xw e ll , R. J ., William St. , Perth , to Perth.[...]Bexley, to San s Souci. |
| [...]T Weeks, J. T., Haymarket, to Alexandria. White, Miss M. E., Melb. , to C.[...]ead far White, Miss S. E., Perth , to Fremantl e. Williams, R. J. , Mt. Lawley , to Perth . Wilson, J. P., Annerley, to Bris .[...]ous future to : -[...]Staff Department, Admin., will Young, Miss J . E., Bris. , to Graceville.[...]firearms officer on 11th August,[...], B. C., Bris. grievous perhaps that devoted Wensor, G. T., Elizabe th St. South, Sydney. O'Brien, Peter, C.S.B., Melb. West, R. D., Stores Depa rtment.[...]Oswell , F. B. , Bris . BIRTHS[...]Relieving Managers and Accountants: Limpus,[...]Schwenke, A. C., Mareeba. |
| [...]at new developments in accounting and industrial of Uppsala, Sweden, recently arrived in[...]financing abroad, is back on the job, suffering Australia at the invitation of the Bank for a stay[...]When he gets time to wipe the sweat from p rofessor in the University of Uppsala an[...]accumulated during his absence, he will try to is well known in academic circles.[...]* bank in Sweden, and recently he was a member of a United Nati[...]Mr. King O'Mulley, "Grandfather of } 1: Just before his departure for Australia, he Commonwealth Bank", celebrating his 9 '. 1 a ttended a mee[...]EST Argus", Melb.) Professor Lindahl is to spend his time in Aus- tralia as economic consultant to the Bank. There are a numbe r of sim ilarities between economic[...]d States' biggest catt le ranch and p roblems in Sweden and in Australia, and possibly the world's richest-the King Ranch in Swedish econom ic thought and techniques have Texas-is at present in Australia. Mr. Kleberg developed upon lines which hav[...]interesting to be tested for suitability in Australia's tropical ace is red ov[...]Quiz? Answer to question 5(a) shou Austra lia, and the Professor's visit is expected to[...]cattle areas in Western Queensland, Northern 88% reads and e[...]Territory and Western Australia. to cover. This one was pretty well satisfied wit Books for The party wil l include one or two of Aus- |
| [...]Bafflegab * Unu•v.il Saft Custody Job 2 * * * *[...]feel, we happily have the[...]ertt J5 Knowledge is power; and[...]power into efficient action.[...]licences will be stamped", he does not make it * |
| [...]AD-SC-2 UNUSUAL SAFE CUSTODY JOB |
| [...]previous year) and provision of credit on this Net[...]ctedly sudden and great reversals in Australia's external busi}1ess.[...]tinued 10 make available 1o the banks, in instal- There were no variations of note in the posi- unwarranted[...]it from their Speci.l Accounts, and is adjusting the Applications approved for long-term[...]pared with £1,063,000 during the previous year. lending.[...]Its capital and reserves were kept fully em-[...]the Central Bank That the fears and criticisms were unjustified[...]powered to borrow from it to increase its now publishe[...]the Central Bank Net profits, at £49,375 were £2, 11 0 more than sudden calls upon them for[...]lance sheet, to £583 million. for the previous year. but that the banking system owes much for the Heavier purchases of government securities, to way it has been enabled to "weather the storm"[...]support the bond market and help further to to the Bank's much abused parsimony in previ-[...]meet the demand for cash, contributed partly to ous years in withholding the funds in Special[...]ment of a second advance to wheatgrower s in[...]the item Commonweal th Government Securities[...]t withdrew from circulation (i ncluding Commonweal th Treasury Bills) on the[...]Net profits from central banking business, at Net profits, at £96,724 , show[...]those shown for the previous year. available, and so to abate the effects of[...]Grants totalling £45,000 were made during serious crisis which followed the slump in our[...]sue Department Fund to various organisations engaged in the 10 pay for the unexp[...]leted (by search associated with rural industries. The slump in wool prices cut some £300[...]ecurities has also been increased Industrial Finance Department the previous year's, and the rise in imports[...]e close this department. Lack of funds caused it to ing, creating a trading deficit in the vi[...]st importance, £575 million compared with a surplus of £94[...]purchase field being given million for the previous year. As a result[...]the previous year.[...]No significant changes appear in the balance Australian importers, taken by surprise by the Net profits of the Note Issue Department were[...]which is £2,573 ahead of the previous year's. assumed would be delivered only in dribs and drabs over a long period, were confronted at General Banking Division Housing Finance the same time with a halt in public spending Accusations that the General Banking Division Th[...]made it impossible for them to clear the used borrowings from the Central Bank to extend housing during the year. Credit-foncier housing newly-arrived stocks. Urgent appeals for finan[...]ed the trading banks are refuted by the lion were approved, compared with 3,400 for £4.8 the end of the year heavy withdrawals were balance sheet of the General Banking Division. million in the previous year, bringing the total made from deposits lodge[...]Instead of having borrowed from the Central loans approved to 20,330[...]nts, been required to lodge in Special Account were lion was extended to co-operative buildin[...]rs. its purchases of government securities on the market, and this also served to support the term housing loans were transferred to the Sav- In addition, £5.2 million for housing purposes liquid reserves of the banks. At the[...]tion to advances for retails in its assets, however, a high proportion working capital. of housing loans compared with other trading[...]banks in Australia. The num[...]accounts increased by The major private banks were enabled to[...] |
| [...]ILLUSTRATED mentioned that many ta les are told of him.[...]Crud1• Mr. Morris never really got used to long dis·[...][11 terP.~l tance telephoning, and unconsciously his voice rose in relation to the distance between the[...]peaking to Bris· ~ane," the questione r asked : "Wel l, why doesn't he use the telephone?"[...]chword in Vic• banking chamber at a given time. We prepared to ria, Austra li a's most civilized State.[...]"Melbournite.'' were issued to the staff, and Mr. Inspect or Morris[...]lands eventuated, but after several false alarms, we "Why, just stick a broom up me belt at the were told on e morning that a demonstration was back, and I'll sweep the bloomin' floor for you Another da[...]d out of his hand and Instead of the usual people,[...]Paying in, drawing out- nothing new. Well, Mr. Morris got fearfully enthusiastic, ~nd posted his men at strategic point[...]For the telter, on opening cash drawer, and down awaiting the onslaught. As the[...]ation Finds two new trust accounts in the making,[...]Man on phone te ll s switch he wants to make more morose, until finally, when the Bank was[...]rs. Rat, not content, as most mothers, closed, he went back to his room, and, with an Swi[...]To deposit some cash for the brats, air of disgust, tossed his gun into the safe,[...]des ires to make app lication fo r accommodation .[...]She jumped out and went dashing for cover. Story told by Motion and[...]Interview ing Offi ce r suggests he make his She took off with a jump from his[...]old Sandy ! a nut as the partly-assembled chassis went by to the manager of our bra nch neares[...]nk that day, was made history. "Don't you ever use your left hand?" the[...]Here are facts that will stand all defiance: M. and T. S. chap enquired.[...]We took rats as initial deposits, And the next thing[...]setti ng out the man's requirements thus: - And sooled dogs on our poor la[...]age facili- ·our l,fe is what our thoughts make it; so pa inting bellows with his feet at[...] |
| [...]else hold t hy peace. m ERE'S to "Bohemund" ("Currency", |
| [...]Committee's in the way they attend to our customers and More News Wanted[...]We suggest this wand be put on the annual who[...]could start putting their houses in order while by many officers of Saving[...]There is, however, one issue which I would[...]think constitutes a real weakness. This is the least.[...]Staff Welfare[...]T Stewart Ferguson (C.S.B., Sydney). failure to publish a[...]welcome some information concerning the new Staff Welfare I think that at the present time[...]staff-reporting system. We all realise that the when the Bank is so r[...]reports made about us by our senior officers are calls himsel[...]to the mushroom growth of the Bank's welfare[...]and we would like to be reassured by a frank rency[...]s I am sure that most officers would welcome the Bank for many years. It is extre[...]al. ful whether the present high pressure welfare matters at all to any save "Stuck". St[...]Interested Reader. set-up makes for more efficient or contented possible--[...]Scarcely a day passes but we are urged by a seriously-that curiosity concerning "Stuck's"[...]-hoper-and a complete No- hoper-has been aroused. Should this be so, it is clear that the[...]a.m. or a football match at 4 p.m. on our weekly[...]tually wave over a branch to Any other conclusion could call for expression dance. If these were compiled, typed, roneod[...]xpense I think it high only in terms which must be far less pleasant.[...]time we considered welfare in its proper per-[...]that there is not sufficient margin between (Another good one from[...]ny efficient officers doing good conscientious work as Secur- ity Clerks, Senior Assistant[...]nd mediocre sections of the Staff have been well catered for. Now how abou[...] |
| [...]out for yourself. Perhaps you will see those[...]of used blotting paper and untidy heap of books staff were working, and seen what the customers[...]sact decorating the back of a chair; that dust on those Actuary's Depart•[...]~= their banking business? Have you ever stood[...]light bowls; that adding-machine cover just tossed on the customers' side and considered the im-[...]_ tant at Homebush[...].JIL.J;.;...-- The first impression made on a customer is observant and critical customer standing on his when he stands in the street[...]!._ sign to tell him that here is the Commonwealth[...]accountant at Bank of Australia . The Bank's signs with their Help[...]rchitecture discarded articles whose period of usefulness is give the impression of a modern and ef[...]which bank. Keeping sills and mouldings free of dust are surplus to day-to-day requirements; hang up . . will assist in maintaining a clean appearance and that coat in the locker room; make a place for[...]business to the greatest comfort and convenienc[...]of the customers? See if you can arrange matters1• use is kept in its proper place, ready for when look up at that occasionally, and brush off any so that the withdrawal customer slips h'15 boo• h[...]uired . Every officer should play his part loose dust or cobwebs which spoil the[...]desirable to get the withdrawal customers r,gh Cleanliness Has the teller a miscellaneous collection of[...]Remember, the customer sees the backs of those standard maintained when the customer enters clear for other customers to come and go.[...]Rushe of lighting leaves no shadows to hide ink spots[...]lorn unclaimed glove still hanging If a rush is on and you do not have a on the walls or dust on counter fittings . Inspect[...]- if Mrs . Brown values it she will ask if you of your staff into the public[...]the customers when the extra teller goes on, ~r Having in[...]hen a teller is closing down for lunch. It is she will usually speak up to the staff should Are yo[...]they move briskly about their business or do sion for a teller to slip the "Next Teller Plea~ Perhaps the morning rush of business has been they lounge around talking and[...]t their work? waiting customers to other queues, where t ~y wreck of a square that broke. But the customers will wait all over again behind others w 0 in the aft[...]the blotting pads, put the and look the customers and your fellow officers[...]all of these pens on the trays, and restore the unused forms squarely in the eye. If the customer has received[...]ood impressions since he first saw left by early customers to their proper places on the writing slopes. Make sure those pens our sign from across the[...]information given clearly If so, when business is heavy, stand out some· are fit to write[...]will make a good impression for the Bank on the[...]e your counter boxes for slips and forms customer, and also for yourself on your fellow[...]and impress on the customers that things do not be found quickly when it[...]just work of themselves but that there is some~[...]How do you treat the customer whilst he is one in the office whose[...]se an those boxes occasionally; it is surprising just[...]that they may receive the best possible how much dust and other rubbish they collect in spite of being[...]on for service . the boxes only the forms used every day, and his use set back out of the flow of traffic? Do |
| [...]of bookkeepin g machines in our Newcastle Branch we are confident of effectively handling any other instrument of upheaval and confusion. Some time ago it was decided to proceed wi[...]pressure was on! It was reported that our typists were the first[...]on (standing) superin• ever, that their fingers were not dripping blood,[...]Perry, I,. Pilgrim, and When it was seen that we were overcoming[...]l, then Mr. the transcription difficulties, the powers that[...], was always on hand launched a further attack on us by commencing to help. We would like to say here how much highest praise must be given to one and all to pull the building dow[...]we appreciated the capable assistance of all the[...]for the hard work and fine team spirit displayed, us- with none of this pansy evacuation business[...]which enabled the first of our sections to be allowed either. Surrounded by rubble, we[...]on Frida y the 29th August. The smoothness with Before 8 p.m. the work was so well in hand No Ea y Job which the work proceeded showed that the plan- that the staff were called together and our[...]became apparent that although we had warned very fi[...]r the night, arrival of the huge ledg er-cabinets weighing tons[...]y the and broke the welcome news that work on and measuring approximat e[...]following week it was very likely that it would and 5ft. high . They were hoisted into the bank-[...]Saturday morning saw us as busy as Old Nick tion cam[...]y night to see how things into position convinced us that, by comparison , were going. He supported Mr. Treloar in his[...]mented particularly on the excellent co-opera- We fiddled around for days with scale models[...]the difficulties, and by noon the decks were tion of everyone.[...]So the new system is in . We have our teeth-[...]cleared to complete the transcription task. that we had to get the cabinets into their correct[...]Beautiful sunshine outside must have turned position first go, because they are not the sort[...]your next infernal weapon. We're confident of[...]1111111 111111111111111 111111111111111 system . We were much impressed on his return |
| [...]ve t ell P often the subject of ous four years. rumour-wild, mild, Life can be complex. or indiff[...]is on growth; what does the coming year hold for Australia and our economic future; how to adjust[...]production in the our business to changing circumstances- briefly, cu[...]nd Procedures Committees; facts . a cautious lending policy; selective business Since March, 1952, there has bee[...]With this in mind we. 1teresti~l •[...]of the lesser-known but d~fficultieS 1 £100 a weeh. The basic-wage spiral actual production, of the previous owners. to outline s[...]perat1 1 as occurred over the past 5 years, the weekly The inference could be that prima[...]romote frank and . co-~ ran96\ , basic pay cheque will exceed £100 by 1967. from average-sized farms is not being seriously _ Administration on the w[...]- In it we propose to av~• on b1: ( we must watch our operating costs?[...]1IIIIIIIIH Conference. As foreshadowed in and figures. taking t[...]Capi- scalps, Industrial Fin-[...]nistrative Department repre- ance recently went into its figures. involving support for the bond mar ke t , |
| [...]nd down-to-ea rth policies such immediate adjustment can be made to help[...]Wealthy Reviews of Mort-[...]cluded an exhaustive and protracted task for the[...]prised Messrs. C. R. Wilson , Sub-Inspector; C. L. 1950/ 51 wool boom ha[...]Mobbs, representing the Commonwealth Bank to all borrowers who handle the Golden Fleece .[...]H. L. McKinnon representing Quite a few enthusiasts borrowed heavily from[...]Acting and found that by the time the precious bales 11 e of a big family, and[...]Staff Inspector, A. M. Husband. went to auction, the price of both wool and[...]Approximately 2,200 officers were within the sheep had eased .[...]rowed down to some 350, from which the final t[...]recommendations were made . to the wool fir[...]Free Speech" it is intended discussion between ' Branches and f topics.[...]general su~- ,no , Y questions and answers on routine[...]last twelve months. carried out! Let us assure you Premises Depart- ~·[...]We now conduct Registries and also act as m[...]Issuing House for public loans on behalf of most[...]rising costs, building delays and "rise clause[...]uncils . conscious" contractors. 1952[...]Three to four floats p.a. (plus Commonwealth) The scene has suddenly changed . Wh[...]used to be our norm . Present pace is equivalent ders were recently called for alterations to[...]r. Bankstown premises, no less than 16 were major life assura[...]received. The lowest tender was accepted- at a[...]However, the costs position is still such that it[...]. ,,. We know[...]...._ous•ng.[...]housing loans, credit-foncier approvals for July, agers are often in the invidious position of having[...]at nearly £700,000, were a record. Over £25[...]million has been found in housing finance of It ma[...]Governor·s By now you will have[...]he year to the 30th we strongly urge that the customer approach be[...]. tomatic and equal adjustments apply Department to distribute 17,000[...]of its type published in Australia on banking[...]ans an additional and the national economy. It will help you to economic climate does not favour mushroom . f £ 200 ,OOO per annum from £80m . of discuss these subjects with intelligence and[...]such investments . However, on the greater part understanding and with greater credit to the surplus to requirements, and a sales paradise[...] |
| [...]ities since the war has been the enormous increase in mail matter. The daily inflow and out[...]of the various mailing sections was frequently so[...]ditions, depend upon the pros- adoption of various expedients has been neces- A Ce ntral M[...]sperity handling mail has lacked cohesion at various[...]for- economy in small things as well sacrificed to some extent to the dictates of ur[...]office avoids the unnecessary use lining our methods and effecting savings in[...]ling modern machinery. Investigations showed that procedures .[...]year is just on £2 ,000. the use of Sortergrafs was a faster method of The Com[...]R. Crichton and R. pigeon-holes are numerous and occupy much = advances would require, we - J. Fryer.[...]1111111u111111111111111 111 111111 ~ peak period rush could be efficiently handled t ion of the area required to house sets of[...]er items which came within the Commit- In the rush and bustle of post-war expansion,[...]investigations into wha~ several mailing sections were established to[...]roved invaluable in facilitating the wasteful use of airmail; deferring the po 5t age Apart from t[...]s until important mail is to Sydney Office, there were separate mai ling sec-[...]lines for mail to be ready for despatch, a use of second-c lass mailing facilities; introducing Bank Loans Dept., Industrial Finance Department,[...]S ter different mailing, in the one post- an obviously postage costs have been lessened, and late[...]Arrangements were also made with the Fire[...]rs to sort mail and policies to the best possible use being made of con- was found that the[...]into a nest of mail- cessional postage rates allowed by the Post- envelope-opening machine s[...]the day. is hoped that the Bank will be allowed to par-[...]me nt for mai l be tween banks has been forwarded[...]investigated outside the realm of postages were[...]months' trial between Head Office and Melbourne[...] |
| [...]mail in operation The teleprinter will be a dual-channel type, ttt the Cent[...]mitting and receiving messages simultaneously. It is hoped that this installation[...].f. ffpnsler, K. will effect considerable saving in telephone[...].Trffer.,on make light Many helpful suggestions were forthcoming u•ork of a henvy[...]ccess. Economies amounting to many thousands of pounds per annum, both in postage[...]strenuous pursuit- too strenuous, we thought,[...]of bell-ringers. (Who is, you say. Well, we are; so bear with us a minute Bell -ringing had a sl[...]one of thy laborers be under the rod and we'll tell you something interesting .)[...]ht to rebellion, and his work to con- We always had the idea that bell-ringers (that[...]fusion, by conflicting commands . is, the type that pulls the ropes that make the So there you are. We always thought there 3. Let thy labo[...]to complain bells ring out in churches) were husky old must be some way of having the opposite sex of injustice . But let him against whom he codger[...]rs, and ringing the changes! What next will they be judgment till tempers h[...]t that tasks and responsibiliti es thou tweed, tobacco and rum that surrounded them,[...]be clear - cut and and by their unconscious habit of spitting on[...]and rubbing them on the seat of their trousers. But there was nothing like that a[...]alt not burden thy overseers with ringer we discovered the other day on the staff[...]This one was a diminutive, not to say sweet of currency in circulation; it had[...]e not thine overseers by issuing com- August to make a two-weeks' tour to give exhi- was adopted of[...]and futility by usurping the authority thou unable to bend[...]credit be due serveth both as sweet balm[...]just mead of labor for his pay; but to seek[...] |
| [...]icer of Staff Department W HEN the Commonwealth Bank Act under |
| [...]like answered, such as "Did Queen[...]Though his studies were interrupted by the[...]ut 'em up to affable Dick (R.G.) Samp- years of wild skirmishing with machine-guns,[...], Admin., who, a .303's and other lethal weapons in the Middle little bird told us, is an absolute wizard on East, Greece, Cr[...]answering quiz questions. So[...]If he can't answer them, it's London to a the finish in the[...]will be able to; for between them they've won B.Ec. to his name, qual[...]over £400 in prizes answering such questions aviation pilot, and study marine navigation ("just[...]had been to "the take", by correctly answering a series sented his state, Tasmania, in amateur Australian appointed a member of the Commonwealth Bank of brain-busters on Station 2SM's "Telequiz". Rules Football and rowed in senior competitions. Board to succeed Mr. J . W. Fletcher. The ap- We asked Dick how he came to be caught up[...]not least, he knows pointment is for five years. We congratulate Mr. in the quiz biz. "The wife started it", he said how to make Black Orpington fowls lay eggs Gunn upon his appo[...]like mad on the acre of land he farms at Pen- welcome to him.[...]ning the jackpot by answering English history A Medal[...]iation of Queensland. He is also a member of the Australian Woolgrowers' Council and the no holding her." For Australian Wool Board. Mr. Fletcher, whose term expired on 21st August, had asked not to be considered for re-[...]With much pumping, we learnt that Dick had[...]Malvern (V) Branch, will probably not thank us appointment and we convey to him our best cracked a 2GB jackpot for £286 last year, answer- for this; but we're taking the risk of broadcast- Wishes for the future . ing Australian history questions, and had been ing[...]he N.S.W. finals of the National Quiz one Australia has awarded him its Bronze Medal,[...]quizzes", Dick told us with a grin, "is that there We haven't the details of the story as we rush[...]Incidentally, finding the answers to knotty you next issue. Come on Malvern[...]we may say, it is not his only talent by any rn the[...]Meanwhile-Good work Tom . We have been Bank Supervisor at "B" is something tha[...]atives Jack l>111·ey ( fp/t J of the Commonwealth Bank Officers' Association turn[...] |
| [...]duplicate. by Adm inistration , the Editor will s[...]checking Savings Ban k ·on terest branch which must clea'r by C.B. 33 Clearing[...]should be allowed to make alterations to Voucher. C.B. 5 draft must be held out for inspection by Branch Inspection[...]subsequent adjustments to the moneY clearance may be effected.[...]use to post the relative withdrawal chec 1. Comple[...].B. 25 cleared to issuing similar form .from us.[...]This form took the place of a will , and had a[...]would save the Bank: - clause protect ing the bank in 1he event of a[...]will written subsequently stating contrary to the[...]the majority of errors in additions are cause d . Response by C.B. 33 Clearing Voucher[...]ure that figures are prop~r y e. Letters between branches in case of[...]spaced one under the other, thus el iminating Outstanding Items .[...]c- ceased A/ cs would be simplified by 1he use of[...]ANSWERS:--{ 1) To avoid . h tion[...]intestate and numerous relatives had to complete[...](2) There is no objection to such adjustments of the funds involved and prepayment of similar form for us , if our present laws do not[...]ANSWER :-There is no provision in our Act used for this purpose, but as this would be open to abuse of the exchange payment, and would[...](4) We rely on Examiners to correct any te nd ·[...]rly when some are revoked or altered Drafts on Australasian Agents except Island by reason o[...]struction 347 A similar system is already being used by[...]"Please send my signature to BandywalloP ANSWER :-A number of suggestions have Perh[...]t its return on from one point to another within Australia , and tion to the cost in time and pos[...]ANSWER :-The aud it is conducted under agree- ANSWER :-Both departments prefer that letters wh[...] |
| [...]lowing suggestion concerning 4. Make suitable headings and notations on[...]ANSWER :-Under the terms of C/ 114-24, re lieves (and i[...]ment of our stamp on the cheque, we prefer it when he relieved a signing officer, sub[...]and in such manner as will not interfere with Upon re ce ipt of He ad O[...]may Because of the time involved in stamping As a large p[...]the large volume of items received, we have as sign in g officers can usua ll y expect to be ap- ANSWER :-Sort ing each bank's cheques and[...]ith the arrangement pointe d permanently for various reasons within mach ining in bank order on the various D/ N at Capital Offices; but we prefer that branches a year or two, the registrat[...]ward and to "readily" localise e rrors. The ANSWER:-Thank you for your suggestion. It[...]INFANTS' ACCOUNTS is not considered desirable, however, to include branch, and at some point[...]work. time. It is felt that this could lead to abuse of[...]llUIIIIIIIIIIIIIIIHIIIIIJ,; the system . For various reasons some officers[...]ANSWER :-Section 151 of the Bank Act pro- officer will assist in ensuring that he receives vides that infants' accounts will not be trans- years ago have as yet been appointed permanent adequate training in various positions in the[...]1/1/ 1949 for the various De bit Note Addenda, keeping[...]SET - OFF order as that in which they were received, it 1/ 1/ 49 3 1/[...]ANSWER :-Yes. legal opinion is that a Divi- forward[...]dend Account is not a trust account, and pro- total is brought forward wh[...]customer, to set-off the credit balance of suc[...] |
| [...]eate greater anomalies; but ments will be made, (at present £1,070). I suggest, could be used for the special if "T.C. I." ha[...]time {at present £1 ,265). ANSWER :- The instruction that C.B. 35 be[...]ANSWER:-1. All banking awar d s se t salaryk ackno[...]265 in our lost in t ransit when being cleared between the ir. original registration , re[...]wealth centres. In such cases C/ 1 19/ 16 may not be[...]ANSWER:- By the time an officer is appointed Bank Act 1945-51 the Governor has full power[...]then , be definite on the form his signature wil l men! (which includes overtime). In fix[...]caused by insufficient care taken in signing.[...]of fresh signatures be cause of the considerable In add ition, ma[...]pense involved in the to and discussed by Staff Conference. AGENCY ARRANGEME[...]-0- T.B. {Q.):-Why do we not have Agency However, if the characte r of their writing has Arrang[...]a trad- altered materially, officers may make application ing bank b ranch in every town iri Australia in to register their signatures ag[...]Current Accounts- h those points at which we are located?[...]tor is made payable to a firm o f so 'd bY ANSWER:-The expenses involved in main-[...]tors, or mu\ bran ch, other than at poin ts where we maintain the even t of deletions being in[...]quote relative Instruct ions. sen tadon ' is reviewed pe riodica ll y and additional made, is it nec[...]Are answers .1n " Currency " o f su ffi,c,.ent auth· branc[...]ing officer for perusal? branches or an existi ng agent, etc., makes it ANSWER :-Section 53 of the Trustee Act pro- des irab le. Where a b ranch receives regular ANSWER :-Yes. vides that a trustee may, instead of acting per· requests for remittances to a point where we --o-[...]sonally, employ an agent to transact business ~r have no age ncy fac il ities, and conside[...]provided that the power thus given does n;[...]situa ted near on behalf of a deceased customer, the correhc T.C.1.:-For ove rtime purpos[...]would be to pay the money to \ e that hours a llowed fo r holidays are 7¼ per day[...]execu tor or trustee or to a bank account in t e and half-holidays 3 hours. Fo llow ing a busy week, ANSWER:-lsland coun ters have the dis-[...]advantage that, ge neral ly speaking, bus iness can-[...]the purpose of directing customers to the correct staff are 3 on Satu rday and[...]Department, where customers' wants can be ANSWER :-Yes. An officer is entitled to attended to and their business finalised, is Answers in "Currency" can be accepted as an norm[...] |
| [...]{b) 1931? ANSWER :- No.[...]4 . During the twelve months ended June 30 last the Health Society[...](!) 9/ -; (2) 11 / -; (3) 13/ -. Houston, Archibald, Crow's Nest; Mansom, F. W.,[...]uns- caecum ; (2) an outhouse-like structure in which he works; (3) a wi[...]7. C/ 1 2-46 authorises the use of certain symbols in the Bank's Account[...]ndence. What do the following stand for :- Twem low, G. L. H., Newcastle; Smith, E. l.,[...]{a) A letter of the alphabet standing for a swear word; J unio r Classified Branch Offi[...]here are at least 12 British Colonies having various dollars as w orth, L. G., Su rr y Hill s; G[...]m term for which the Mortgage Bank Department may make J. F., Penshu rst· Da le, Ke it h, Lutwych[...]What is wrong with the following phrases commonly used as LAR GE p ropo rtion of the a[...]vera l su rgeries (1) Make assurance doubly sure;[...](2) Pride goeth before a fall; are caused by mishand ling of t he spi ke fil e.[...]spiking of vouche rs w ith one ha nd, as il lustra ted (5) Fresh fields and pastures new? on the left below. We suggest t hat using bot h ANSWERS ON PAGE 24 hands, as il lustrated on the right, will save you getting spiked.[...]I moved 750 major muscles.[...]I'm exhausted!! |
| [...]Bond, Cha rl es, West Pe rth, daughter. Neg us, Miss Hazel, Ad min., Bris., to C.S.B. , Bris.[...]Du ffel !, D. L., Bris., son. Nixon, C. R., West Wyalong, to Cooma. Cahill , M[...]aughter. Osborne, B. A., Newcast le, to Newcastle West. Co le, Miss M. B., Port Lincoln .[...]Melb., to Footscray. Durling, Miss J. G., William St., Perth . O'Mahony, J. E., No[...]e. Perry, N. H., Broken Hill. Russell, I. W., Ballarat, to Hamilton , N.S.W.[...]knows H. G. (George) Collins, Sabien, E. S., Homebush , to Bondi Junct. Quinlan , Miss M[...]Bank and Rural Credits Departments, will be Schamburg, T. J. , Southport, to Home Hill.[...]i, Miss N. S. , Sydney. wea lth Institute of Valuers . Shaw, R. F., Bourke S[...]s, V. F., Katanning, to Perth. Wil liams , Miss M. F., Hamilton , N.S.W.[...]M Smeath, M. H., Strathfield, to Homebush .[...]reen , W. V. , Rlvg. Mgr., N.S.W. Thomas, D. G., William St., Perth, to Geraldton .[...]associated with various rural surveys of national[...]importance and se rved on a Commonwealth Ad-[...]in the Northern Watson , R. J., Kalgoorlie, to Busselton. pleasant prospects fa ce:- Territory for the Commonwealth Government. Watts, J . C., Murwillumbah, to Tweed Heads .[...]nsiderable p ractical experience as a farmer and Wear, R. E. A., Admin., to Fremantle. Webber, Miss J. H., Circular Quay, to Parramatta.[...]grazier before joining the Federal Land Tax De- Wenlock, R. H., Leederville, to Darwin .[...]He was serving as Divisional Supervising Westgarth, W. M., Adel. , to Clare. White, E. R., O[...]and Land Sales Control in the Taxation Depart- Wilson , Miss Darilyn, Sydney, to Maroubra Junct.[...]N.S.W. of the Mortgage Bank Department in Wilson, K. J., Granville, to Windsor . In For A Surprise Wilson, P. B., Camperdown , Vic., C.S.B., Melb .[...]your pocket, McSweeney?" . ,,[...]f that dangerous stuff, may I as , Mc weeney ?" .[...],, 'Tis because of that oaf McColl. Ivery toime 0[...]European theatre between 1939-45.[...]aks all the points off me pencils . The |
| [...]ose is to create a spirit of friendly rivalry between the six trainees who comprise each 12-day cour[...]he board, in line with the appropriate day of the week and under his column .[...]The staff at this branch discussed your "Report A quick glance at the board thus enables one on the Questionna ire" ("Currency" August, 1952) to see how his score compares with his class• and were disgusted with the response received[...]able for inclusion in the Q . & S. page of "Cur· record established by a previous class, which is and as t[...]portion intelligence , we would have thought appreciation[...]been reflected in a greater response. in the drawer or dropped on the floor, even It appears to us that, as in many cases where I suggest that the item be illustrated by your though it might be discovered in a[...]artist and that the illustration and description minutes, rules out a slick[...]should stand out from the questions and answers for any one course is 14 out of a possible 30. We feel that the circulation and costs could[...]nd to give example; a multiplicity of miscellaneo us business equal officers in[...]estions might be considered as suitable for ably busy branch.[...]for reference here, and we wish to compliment[...]hank you for your excellent suggestion, its stimulus to friendly competition is proving material used.[...]which has been adopted in this issue. We feel a definite incentive to careful and accurate[...]sure that officers with ideas will be keen to work,[...]Answer s to Quiz[...]implies unwillingne ss to go forward (e.g., a restive horse-one[...](1) Make assurance DOUBLE sure; B/W, Bond(s) Warran[...] |
| [...]"Free Speech", may be higher. * 8EtfER HOUSING FOR NEW[...]ing, and a marked increase in "Questions and[...]So, come on girls; don't let us down. * * * |
| [...]George and Market Streets, Sydney, are four ;angements had to be m[...]electric trains on high and low levels between Southern Command, the R.A.A.F., and other[...]d and Town Hall stations. government departments, usually distributed by the cash escort firm of Mayne Nickless Ltd. Because of these tunnels the sinking of[...]e to straddle the tunnels sup- and pistols, Commonwealth police officers, detec-[...]ported on 10 piers, some of which will pass tives, constables, and the Bank's own guard[...]beams will occupy a space 8 feet in depth modestly describe[...]beneath the lowerground floor to the crown of 40 waiting cars and[...]hour before of the tunnel arches . normal bus iness opened.[...]It was not until the afternoon of the pre· vious dav that the Branch had learned of its responsib[...]new Market Si., Sydney, builduig. special transaction are t[...]In all about 450 tons of rock an the monwealth Bank was open for business" in[...]will be removed in e xcavating holes for with[...]concrete piers, which will be reinforced Col lins Street with the same calm[...]Three piers between the tunne Is, and on·[...]resting on the tunnel walls, are being cand customarily prevails in our Headquarters in the Queen[...]be excavated to make space available for these BETTER HOUSING FOR STAFF[...]beams, which will contain 300 tons of concrete IN PAPUA AN[...]Of the ten piers that will support the beams[...]complicated because these piers pass between Rabaul, and plans are in preparation for[...]h. Lae, with minor adjustments, the staff ,s[...]ions of the 3 feet thick tunnel walls quately housed. b anch[...]to Planning is in hand for permanent r will[...]cial precautions have to be taken to abate Wills and codici Is must Le signed by th e dust in the shafts by using water sprays and testator, whose[...] |
| [...]Noti ce of Iden tity Housin g Loans Confere nce[...]pleasant- sounding title. Please excuse it), ing in a Deceased Account[...]We have a confession to make . Fo r years and book had been lost. Foncier Housing Loans and Building years, We-that is to say, Us " Ma .e Fellow Society Advances from t[...]The circumsta nces were such that the appli-[...]y bursting to a sk Banking Division to the Common wealth Savings[...]mustered courage enough to do so.[...]However, so many odd things have been Manager (or Supe[...]The deceased had been a lodging-h ouse asked through "Currenc y" lately that we have Charge Housing Loans from each state under the[...]urden ing ourselves of some of the den•, to discuss the best means of effecting the[...]questions that we hunger for you to answer. transfer of the Housing Loans Departme nt at each Will you please tell us, in not more than two house which he submitted as a specimen of capital to t[...]t ure and handwrit ing: - In four States it will be necessary to provide equivalen t in leg[...]your answer is to any one of the questions li sted[...]NOT ICE cussed. However , the delegates were able to[...]on W in,low. Departme nt will form a portion of Savings Bank[...]the Housing Loans In R esid ential and B oa rd in g h ouses activities at each capital.[...]e is a 11umber of adjoinin g occu- Also discussed was the que ; tion of the submiss[...]piers waiting to use the con ve11 ie11 ces for tran sfer of the st[...]t for T hen the 811t h however, as mediately g[...]roo m sh ould only be used for II re11so11 a!Jle Depa[...]lf- future thought arose from these discussio ns, Housing Loans[...]and some changes will eventuate in tile[...]fo r the ben efit of all occ11- thc Savings Bank will undoubte dly provide The de leg[...]regnlati ons then Th ere will be 11 o ,,,1. ings Bank staff in a wider field than was housing and t he Bank's activities were shown.[...],!easa 11t11 ess i11 th e Establishm ent. p reviously possible.[...](Sgd) "Pe:er Persnur kus"[...]d this The opportun ity was also taken to discuss machine, which is new to Aus tr alia, was con- general policy matters with th[...]t::, the Many submissio ns, both as regard; Housing Savings Bank system. Loans and Savings Bank matters were received[...]De legates we re unanimou s ly o f the opinion tha t from capi[...]fice from the ings Bank procedur e while the H::,using Loans[...]an s111 g out of th e transfer of h ousin g[...]to 10th October , to di scuss matters loa ns in each Str, te held[...] |
| [...]gone oh hyr haliduy, N 1947, at Darwin Branch we were pestered[...]back, Noti ci ng the customer ,til l standing stead -[...]ve the book returned to you next days he was with us he gained several not so[...]When the customer's name was called he was The manager was h[...]owhere to be found. 100 sure whether this was because he frightened[...]uired to some of our best custo-[...]r, a look of resignation cause he ate some of You[...]the staff "Bill" proved "You were so pleasant before," he said, "I Ain't Got Nothin' At All rather a welcome diver- wondered if you would let[...]a performer. We obliged, and also handed him the daily " DISCUSSING th e lifting of credi t His favou[...]he wall he wife in a local store: "We ll they can't have w as limited. woul[...]much work to do at the new bank. I just saw "Can anybo dy re:ne mb e r wh e n banken and favour us with a real "toothpaste" smile the[...]ng and the impounding of other stray animals are just two of the more unusual. And like the "Mounties" of Can3da[...]n, dog , or in this case, goat. The chase was well organised, and three cf Now this is an art only acquired o[...]no brain less steer, With five on the job, however, it didn't take Northern Territory justice then came to the |
| [...]Payment must be in good faith and in the ordinary course of business. In terms of Section[...]o be done in good faith, this article will be disappointed if he[...]done honestly whether it is done negligently or used in American films or comic strips. Nor is[...]'ordinary course of business" cash escorts and armoured cars. We are here[...]on afforded to banks in the course of their business if it is done in accordance with the had paid the "true owner" of the cheque, th us business either as a paying or a collecting[...]recognised and customary course of business of banker.[...]for conversion , and also by the drawer for[...]bankers. Thus encashment of a cheque outside were no dishonest people in the world, the[...]If the banker pays in accordance with th e business of banking would be simplicity itself.[...]sidered in the ordinary course of business. However, since the Golden Age has not arrived,[...]Note that the endorsement must purport t:, be tion and is not concerned[...]that of the payee. Thus where the endorsement mantle to enable the business of banking to be[...]dinary course a common code of law for the Commonwealth[...]of business to pay such a cheque. of Australia and repealed the various State Acts[...]crossed as well as uncrossed cheques. By virtue article it is[...]mpletion of an of cheques deposited by customers for their[...]onfronting the bank 15 in the ordinary course of business, it is not endorsed when presented (as is usually the that some of the cheques ma[...]pecially, pays expect to ba called upon to make good t,e authority.[...]umstances the paying banker is from the customer who deposited the cheque , in good faith and[...]. ce theIf is defective (Section 64 (l )). Thus the banker in the same position as if payment of the customer may not be worth suing, or be himse in .he c[...]ome alleviation of the position of the co· It will be noted that no protection is afforded Sect[...]ory protection is afforded in the handl,n9 Let us look more closely at the conditions cheque for any loss he may sustain owing to the of uncrossed cheq[...] |
| [...]Brown , who has no title to th e che que becaus[...]true owner of the cheque recover from either CUS[...]If the cheque were also marked "not negot- special ly to himself , and the custom er has bank?[...]Howev er, if the cheque were marked "accou It should be noted that the protect[...]fo r cheque s collecte d for a custom e r. 88 i[...]t the Section refers its custom er in good fai th and wi thout neg[...]he banker - hence Thus Jones could not succeed against either[...]e To make a person a custom er for the purpos[...]of of the Section there must be some sort[...]cheque s or lodging bills for collecti on . Howev tion in respect of[...]one transac sufficient to render a person a custom er. The cheque may either be crossed[...]ng or special ly to the custom er, but the collecti t bank must have acted in good faith and withou ne_glige[...]week may be very excitin g and stimula ting,[...]t of neglige nce abuse of statistic s as to say that "given the same their branch es withou t its use . whethe r the transac tion of paying in[...]the week ly basic pay cheque will exceed £100[...]in lished underli nes what we have known[...]con- th at it ought to have arouse d doubts in the[...]r "Curre ncy". banker 's mind and caused him to make enquiry[...]a I imagin e you will get several letters on this and must be determ ined separat ely with regard[...]will 10 _ each cheque . As the questio n of compli ance the basic wage must doub le itself, that is,[...]a be becaus e the would -be writers are saying with th[...]use? How will we ever tell[...]dilemm a of risking offendi ng his custom er[...], by making enquiri es into unusua l circum stances Octobe[...]The mere fact that a bank makes enquiri es[...]nt; of its custom er will not necessa rily be sufficie[...]but in ord inary circum stances the bank will[...]basic wage wou Id be less than £30 a week[...]it release d from liability if it makes reasona[...]editor in "The Sun" of 8th August and saw[...]said to have taken Howev er, apart altoget her from the comput[...]tion in the a rgumen t, one must agree with the headin g "Quick Work", I was amused and action was a proper one. conc lusion that strong efforts must be made[...]Bank It will be noted that the protect ion app[...]being Augusused , althoug h still intrigu ed , to f'ind[...]editoria l licence has change d August 4th[...]the Many of us would like to send a telegra August 5th as the date of the inciden t . Thus bank cheque s would appear to b[...]service . Unfortu nate ly we quite often do •[...]in [We checke d w ith Mr . Kea ting be fore re[...]" |
| [...]if male rates were paid to women. There would[...]ers mu:;t of national economy and welfare the advantages[...]ter- and by counter I are obvious. Let man do a man's job in 1h e PUBLI[...]mean all customer contacts-because they arc basic and essential industries and the wide open T may be said that in no other industry is the Bank as seen from outside.[...]spaces. Lei the sister do her brother's job wil h Goodwill as important as in Banking, for Wha[...]"Pro Fenii,we". and they differ very little as to terms and con- aspect of our Bank? Are we following the right,[...]- -o- - ditions. Goodwill is the quality that gets the or wrong, pol[...]P.S.-We at Gladstone look forward each[...]L customer. The officer attending directly to the ne[...]conscious. A Costing Committee and a him our whole insti[...]to get r,rofitable business . b[...]I hope that we shall not be carried away Y sidered poor or medio[...]man? this new-found enthusiasm for profits. We are Obtaining and retaining business is what If it can be and you were replaced by the people's[...]it is the service given cne of the gentler sex we might hear a lot less whose driving-force is the desire to make profit_,, that achieves this end; and in the Bank[...]costs of banking service:; and we serve a higher ideal. This is recognised 1~ servi[...]seeking profit as an end in itself we at the sarne and no others should make the public contacts, you men, to this. time were fully discharging the duties laid upon and subsequently the reputation of our institu- How many husky he-men ledgerkeepers and[...]is not to deny the d~: tion and its attendant goodwill would be greatly tellers have we whose work could be done just sirability of being an effici[...]ncy and profit are two distinct concepts an I However, at '1resent as soon as a young man banking is routine, often tedious and m::m::>1· there is no quest[...]romise. he i~ whisked away behind onous. Girls excel at this sort of work and banking we should discharge each transaction locked doors wi[...]are as fully competent as men; wartime shc,wed as efficiently as possible. pu[...]how to control women ances make one wonder whether the two con· and soends a lot of his time from then on staff and he will tell you the average girl with c[...]been given Whilst it is wise to use costing criteria in an clerk "B" or "A" could do[...]ey invariably have that years, but his work will seldom surpass the national viewpoint to turn aside business cla~ 51 · necessary personality, knowledge and ability woman's and she will always be ahead where 11ed[...]ey are, or should be, the cream conscientiousness and loyalty are concerned.[...]needs of the people. window. To be allowed to eventually attend to must be many males who will remain in the The reor[...]and increased efficiencv resulting will no dou d How often have we heard: "Oh, he's not Some will never have the opportunity and many lead to greater orofits. However, provide much of a c!erk-put him on the counter". will never make the grade of a classified posi- reserve:; for conting~ncies are adequate we have It should be just the reverse: "Oh, he's nc,t tion. Nevertheless these men will continue to no need of high p[...]e:; until middle are an indication that we can reduce charges public".[...]fitable" services A mistake in dealing with a customer can be done equally well by women, the majority to[...]of whom, in the ordinary course of events, will From the national viewpoint we should be tact; but any number of mistakes behind the leave the service in their early twenties. judged primarily on our record of service a nd scenes are adjusted and no harm is done. It is n[...]y duties, not on the Of course the man behind must have know- suited to ma!e[...] |
| [...]he above periods are general through out Unj ust Cri tici sm[...]my part is brought about FROM time to time we read in the press, C[...]for |
| [...](2) officers who, as Stewart Ferguson observes,[...]are conscientious, have had long se rvice, a nd and is not indebte[...]R whom it has borrowing powers limited to[...]d reasons of misfortune £1 million by the Commonwealth Bank Act. ALLY to Bohemund, the Crusader! are unclassified"; and (3) complete "No-hopers", Industrial Finance De~artment[...]ey Deal ing with these three divisions, we can The Department does not accept deposits and join your Crusade. The Cause needs many disregard the first as outside the scope of the except credit funds of its advance customers. stout-hearted supporters to overcome[...]his category, none of whom are hapPY reserves plus funds lent to it by the Common- records whi[...]to be classed the same as "No-hopers" and paid wealth Saving Bank in accordance with the[...]ried to you, fellow toilers, Which brings us to (3). "No-hope rs". What Commonwealth Bank Act. It is not indebted to join us and "scrub" unnecessary registers . are "No-hopers" or, as I put it in my previous to the Central Bank with whom its borrowing[...]l letter, "complete ' No-hopers' "? powers, like those of the Mortgage Bank De-[...]e· These are officers who ca nnot be trusted to partment, are lim ited to £1 million."[...]as possible; who are far from conscientious;[...]any 'unofficial' record k.?pt by you. The answers of poor output, throw additional burdens on[...]PITY MY SIMPLICITY (a) "We lost a voucher in 1935 and the boss[...]handy, you know; we never have troubl e Street's" branch. I[...]ig blue about a return" margin in salary between Senior Clerk "B" a nd thrust was not only parried by the introduction[...]years ago will not occur again, as Mr. I'll go fu[...]at stuff now . The boys mediate grade between the general classification This magnificent[...]make a comparison with the quarterly return. give the conscientious, loyal worker a greater Obviously on ly the greatest of Chr istian[...]argin over the "comp lete 'No-hoper'". cha rity caused a cessation of the onslaught. How[...]d should be Head Office boys could help us too with Gov. - -o -[...]a, in ru led foolscap books, etc. are only 'makeshifts' order that it wou ld be ever in mind and thu s and cause lots of toil. When the first lag in[...]alance advice from the Admin . boys would help us to in the service who have not been requi[...]fficien t at general clerical work Head Office, a weekly return should be sent in the hand s[...]again be consol idated in a quarterly Just a word to the "statistic" characters- I[...]to such the Chief State Officer and also to the Welfare figures, etc. on tap should that Head[...]specia ll y the more senior ones? Officer for inclusion in the Welfare News. come; but there is a lot of[...]here would appear to be no limit to the week and year to get them. Further, that ca ll a branch who wi ll probably never be classified, glorious lengths to which requirements might may[...]as the only classified positions are held by justifiably extend.[...]g to the fact that girls a re not trans· Let us anticipate the reply of "Bohemund"- records about us the likelihood of checking the obviously a simple soul. He would probably[...]- -o- - action in the few we ll-chosen words which come so readily to any man[...]cash escort because wrappers are broken within the Exchange Account; that if Head Office must y LETTER on Margins seems to have un[...]h of the wittingly given Stewart Ferguson and rewrap £60 out of a bag contain[...]cerned. pressure, because, apparently, they read into it a nothe r br[...]the general would be appreciated. judicious expansion, could not give more info,. class[...]r section "Free Speech", I shou ld like mation, however worthless, and add still more officer[...]y grind. it is obvious to everyone that that Is not so. of what others think, of the various topics So fie upon you, my re-registered "Bohe[...]divided into three divisions-(1) officers who will[...] |
| [...]Appeals- We feel there is considerabl e mis- chang[...]ubject and there is a For example, we feel that in retrospect, some the Staff (and t[...]gene ra lly we feel that nothing but good could This illustration and others which involve dustr ial we ll-being which we suggest is a basic[...]consequenti al changes in procedure would , we essentia l for inc lusion in the journal.[...]aff could be General-Ge nerally, we think that methods associated with[...]and va rious aspects of the bank's general pict[...]er factors involved in the Staff's Conclusion :- lt is again stresse d that the fore - of these subjects could well be provocative industrial well-being is of sufficient importance going is only a brief illustrative outline of the but pe rhaps a deliberately[...]rre ncy" such matters would p romote a spirit of "we-are·[...]CHANGES OF PROCEDURE al l-in -it" which we think is the main object of[...]In our experience, frequently the introduction We rea lise fu ll y that there are limits beyond[...]it might be unwise to proceed . It is th ought, however, that an approach along the proce[...]caused unnecessary irri tation and unfavou rab le[...]kok, as Australia's representati ve at a mee ting[...]rse , peculiar to our own Staff, but we feel that of experts by the United[...]mission for Asia and the Far East, to d iscuss the it_ is though t will provide a basis for preliminary to dispel[...]ising of domestic funds to finance d eve lop- discussion .[...]inancial and bearer of three papers on Australian experie nce tions, the Staff reacts to ann[...]d . It is felt , in this field which were prepared within appoin tmen ts to major executi[...]as to the reasons for the high rating however, that much cou ld be ach ieved if of the posi[...]1. How is the old ge ography? Rusty? But you will sure ly kno w Bank's higher positions whether o[...](g) Western Germany; (h) Albania ; (i) Cypru s; (j) Leba[...]2 . Is the Commonwe alth Savings Bank a department of the Common- exp[...]wealth Bank? Position[...]zes are given in terms of " gross", "nett", " deadweight ", Specially Classified[...](a) corpus; (b) ex gra tia ; (c) pari passu? ma tters as say[...]remember what C.S.B. deposi'lors' balances were at 30/ 6/ 52 :- With special ly classified offi[...]9. What exchange concession is to be allowed on th e transfer of relatively la rge salarie[...]a current account betwe en bra nches of this Ba nk wne re e x cha nge is[...]10. Who were :- positions in the Bank's service as against t[...]AN WE RS ON PAGE 24 is aware of the latter restr[...] |
| [...]and those of certain IN BRIEF: counts were mo:tly to other banks situated in the[...]this task. Results have been so their importer customers . (See pages 36 and reliable that[...]by one million only from the 85 million bushels than Special • Accounts, mainly because the actual ly produced in those States[...]nderstanding of the tasks art·, e bi' securities were deposited to accounts with the[...]streamlining methods. If we are to co~tinue work of the[...]branches will have to bear with us passing on POSITIONS : taxes; the ea[...]ghtenmen! 'iarlY b 1 But we have statutory[...]ter closer relations, particu obligations to make special payments to the government; companies[...]_________.--/" wealth Bank's profits went to the Commonwealth most frui tful[...]s; as an op- of the team . went to State Authorities and the National[...]voluntarily feels that carefully fostered customer goodwill made payments to local government bodies and staff enthusiasm have both suffered badly the loyalty, co-operation and enthusiasm of equivalent to rates payable if the Bank were by changes in pol icy, terms and rates[...]ortage of investib le funds is not peculiar use of late. Regulations commonly known as The Law. to our hi re-purchase. Outside houses have been The Branch Procedures peopl[...], as the Bank's unable to cope with the business offering by here and ad justing there, and at various points solicitor, with two clerks and a typiste,[...]ave been made to This is a complex business and one simple gentlemen at Head Office, and[...]There are also three fledg lings doing We cannot agree that customer goodwill has keep staffs balanced. their element[...]immodest thing to say. In all fairness We are in close touch and have seen no[...] |
| [...]holders often complain nowa- solemn subject; were handled last issue, that[...]maturity must sell at ruling Stock Exchange no pote[...]curities subject to market fluctuations; but ord- It 's an o ld the[...]e no maturity from the days when cheques were chiselled in[...]We will gladly accept all criticism; but if i[...]any praise is warranted and comes, we must of th an sahs action by a fuller[...]senior senior" d:-aws di re ct it to those anonymous contributors in aff IO:. P'.ng_ officers fully[...]:011 the branch<1s and Administration whose enthusiastic I tjl _w1th1n the Bank[...]effo rts we merely co-ordinate. . ,r IUnior and not so e ,i[...]es Egan 1Jt, eenairsb and th e Banks ' business, and New-Aussie Club ,oil'. jflr ranch[...]T O help the assimilation of New Aust ralians into the Aus t ra lian community, a group of[...]B ECAUSE of the state of his health, Mr. James[...]So licitor, asked that little fuss be made of his :ois, p rvice- B tt[...]the farewell held in the recrea t ion room at Head[...]Garran , former Commonwealth Solicitor-General[...]th LONDON Commonwealth Mini;te,s meet Constitution .[...]both paid t e preparations went further back than that[...]elped prepare papers for the Australian dele-[...]Their remarks were warmly applauded by all[...]a three-months quick survey of indust rial and[...]* * We hooe to have for you some note of their accompany Mr. Egan upon his retirement , we[...]HOME AWAY By custom, inheri tance and experien;es abroad in rhe[...]s, manager of the Needs must , and a lthough manage rs and up·[...]and-coming aspirants may not all welcome the Australia and South Africa. Mr. Melville was first[...]prospect of lawns to cut and weeds to grub, land Savings Bank. They were making a general elected to these posi[...]Australian savings banks. tion s make possibl1>-h~s its consolations.[...] |
| [...]Bank Life at Mount Isa By "We" of the Staff There B |
| [...]AD-SC-2 men, a central club-house complete with library, |
| [...]tration , the Ed itor amount that we spend on the postage of Draft a coat of clear varnish or lacquer to be placed will b e glad to pass on advice Advi[...]the form of an air letter which and at the previous branch to which I was[...]veral for each bank each day? The delay in AN SWER :-We have ascertained that varnish-[...]others. This may be due to differ- ANSWER :-lt is not considered advantageous AN SWER:-Th e high cost of postages, includ· ences in weight of the paper labels, or to the to ins[...]d.:>'Jtion of the methods sug· have successfully used cellulose tape over the posting system.[...]We have been considering various forms of a[...]for use at machine-posting branches, b~t a[...]CLEARING VOUCHERS customers who do not read every word on All entri[...]ntained in C.B. 33a be record ed on the A NSWER.:-Arrangements have already been late ledger lea[...]s are examined, and the ledgers are ANSWER :-Several suggestions, some of which not under t[...]ection for general form of the advice will be re co nsidered all passbooks to be written[...]The fact that these entries have not been ANSWER :-The system in relation lo the con-[...]ations 4252 streamlining such procedure, make no writing for books could be d ispens[...]the abolition of C.B. 57 (Overseas AN SWER .:-The suggestion is under considera·[...]procedure will be advised to branches in du•[...]- -o- - R.M.:-Would it be advantageous for all branches to adopt the signature card system as ANSWER :-Form C.B. 57 (Slip) was inadver-[...]mitted from the Annual Stores Requisi- natively, customer's signature could be recorded t[...] |
| [...]required on the back are the AN SWE R.:-There is no ob:ection to a red ANSWER .: - Whilst paras. and 4 disclose surname (o[...]or/ s for illde'.ible pencil being used, provided the ticks points favourable to the old system, we feel identification of the account when posting.[...]that these advantages are outweighed by the suggested, thereLore, that christian[...]y an in- omitted from the reverse of the sheet, thus[...]y on this work, rather than by an examiner ducing wear and tear on the typewriters and[...]Nho is usually working under pressure, and is,[...]it would appear that there is insufficie nt justifi- approved. The new procedure will be advised to C/ 1 17A / 10, it is o[...]form C.B.1 0a, now obsolete, could be used for We contend that: underlying the use of the above accounts?[...]f checking of the decimals usually falls supplement suppl ies of Miscellaneous Return Work, and in view of the restricted use of the Form C.B.7, and would be of use for the follow-[...]behind. above accounts (cleared on weekly and yearly 2. As the indep[...]t genera1 1y ing returns:-Clearing Office, Suspense Account balance days, as well as mail days), could not as well acquainted with set-offs and Branches (both departments); Various Reconcilia - the same effect be obtained by passi[...]unts in the ledger as tions such as Commonwealth Bank Health Society; in rhe normal way and re[...]form would also lend itself to use in compiling[...]3. As the examiners must necessarily watch two ledger accounts and a numb[...]:>remises Revenue and Expenditure Account. ANSWER .:-The purpose of Debit Note and[...]its during their examining of the ANSWER .:-We thank you for this suggestion |
| [...]which a brief history of the account will be en - boxes were "decentralised" to early June {l st[...]dorsed , thus eliminating the usual history letter . Friday). However, we note that the system[...]Branches will be advised when supplies of the seems to take up[...]f) to obtain figures INSTRUMENTS OF TRUST by hand in the bottom[...]a lot of totals and sub- QUAERO .:-Trust Accoun ts (C/ 1 13/ 27)-Wherc,[...]in terms of the above instruction, a private trust he[...]ar to the left of the total as things. Or perhaps we needn't balance before Class 3, "Other trust accounts governed by[...]special deed or instrument of trust", shou!d[...]such deed or instrument of trust be produced to ANSWER .:-lt is not necessary to summate[...]If so, would not an onus be imposed upon General Ledger account before the[...]that the funds in the account The branch card, however, should be summated[...]were applied in terms of the trust and for the and agreed with the Ledger.[...]the trust was set up?[...]n showing items deed or instrument of trust is in existence, ii up and check[...]regulating the office of trustee as relevant to this branch since the new forms came into use[...]and appears to have been well receive d; ii has ANSWER .:-These particulars are required, as[...]ANSWER.:-Our immediate react ion[...]S gestion is that a clause in the form which we were careful to avoid ,n W.P.:- Hi sto ry Cards C[...]sent dealt with . suggestion is advanced because of the number Othe r suggestion s h[...]to in relation to the new form, and they will e[...]rs for lack of agents for this very clause . Either it is left considered, together[...]out altogether or the agent signs it himself. We cerning the position of the "Letters Receiv[...]idance. ANSWE R.:-The signatures of retiring officers ov[...]Thank you for the obviously careful tho ught ANSWER .:-This suggestion has been made are[...]you have given the matter. previously and it was decided not to adopt it saf[...]The wording of the suggested clause is not - -o- -[...]and is the tells me that if an envelooe is marked "BANKER _ able to extract a precis of c[...]present . clause on the Authority Form would lead to the[...]ion requiring special consideration . To ANSWER :-Postal Regulations clearly require make several alterations to the data on avoid reference of Authorities back to agents, it envelopes marked "Banker's Packet" to have th e Form C.B[...]nable a suitable e~· The subject was also discussed at the last Books and make reference to the matter. am[...] |
| [...]the " IGNOR AMOS": - Du ring a lunch-hour rush , a S.M .G.:-Authorities.-C/ M's 1151 and 535[...]nt a/ c. (C. B.20a) o r the "p.p." conscientious junior opened an account for a fer to C/ 1 13, an[...]ou nt, and to the certificate "Not to be with- v,ous ly required to be forwarded with each[...]was an infant and though not precluded from ~revious reference to the matter is contained[...]We could not fault his reasoning . So what? ANSWER :-AII authorities received from finance ANSWER :-On transfer of an account all[...]ANSWEwever, it is etter incorporating a form of indemni[...]ank with ferring branch it would usual ly be practicable[...]on of the a blanket indemnity. The relative C/ 1 will be to ve rify signa tures against p reviously paid[...]cheaues should the re be any doubt. However,[...]finance com· in ~ractice it is unusua l to find outstanding pany is given for valuab[...]- -o- - customer .is Iega II y 1·,able to make payment to branches transfer the whale b[...]ACCOUNT FILES phe ri odica l payments were under discussion by of customer's authority.[...]t the serving Consideration wil l be given to amendment of[...]al ready prov ided are of limited use for any type as an equitable assignment to the f[...]Typing Tip ANSWER :-Arrangements are being made for[...]branches to be supplied in future with a type of make the payments or observe the instructions[...]e is an idea worth trying folder which will cover the requirements of contained h[...]clients conducting both personal and business ave no recourse on the Bank shou ld the Ba[...]ns from t he first fold (see illustration), and W.I.P .:-Stamping o f Dupl[...]inch above shou ld the Saving Bank teller use to stamp[...]ANSWER .:-The Saving Bank Teller's authen-[...]ticating stamp. CROYDON :-We had a "curly one" at this branch a few days ago.[...]- -o- - account in the name of a mother as trustee for one of her children is maintained solely f[...]SAFE CUSTODY LODGMENTS rece ipt of Child Endowment each qu[...]suggestions regarding Safe Custody Lodgments. ~nformed us she was going to England for a[...]~~ ---- Unfortunately we have not space to publish your ol ,day, taking h[...]ll, but fu ll detai ls as you have given quested us to establish an authority for her[...]front of the Yes; it would assist us if contributors to the 1 e Child Endowment each t[...]us with two copies of their submissions, one for[...]ew spaces neces- l . Can she delegate her trust? us to retain and the other for sending on to[...]e . The folded paper is then h And would your answer be different if the[...]automatically in place for the next in - c ildren were remaining at home and being[...]turned back. The e nvelope is straight and S ANSWERS :-(1) Yes, by registered deed in New no aligning is necessary because it does - - o -[...]K.M.B.:-An answer to a similar question to The answer would not be different if the[...]given to "R.J." . · children were remaining ·[...] |
| [...]fficer P ROMOT ION is a subject in which we are al l vital ly interested, and_ in[...]to a vacant position, cons ideration sha ll be monwea lt h Ba n k Act and regulat ions under[...]any case would aid . h result in the issue of the weekly Promotion, officers avail[...]case of an office r who has being weighed . At that time there was an Appeal Board[...]er- Whilst the Bank is anxious to encourage young but it O!)erated in a limite[...]hat seniority of unsat,s actory mus t obv .iously compare u nfavour·[...]. d sification, t he 19 45 Commonwea lth Bank Act officers of the Bank s[...]credit to officers in the Bank on 20th August, taking that he wil l se rve wherever required by tio ns were to be made, and estab lished the[...]office rs to appeal to a separate Commonwea lth or State Public Service, and a lso cannot, fulfil this under taking, it must have tribunal, whose decision is final, against[...]It will be seen from the abo ve that[...]up tha t efficiency, we can now conside r hoW[...]some fur t her discussion on the five ingred:ent:; any office r who con[...]a vacancy is to be filled, a list is corn· to make full enquiry into the claims of the r[...]the appellant is pro- qualifications must vary according to the job. va[...]In rnany positions previous experience is not then made of the rec[...]o ther qualit ies which outweigh this factor . is regarded as having the greates t relative appeal is disallowed , or where there is no appeal , the provi[...]efficiency. Due weight is given to the different firmed .[...]facto rs itemised ea rl ier wh ich go to make uP The method of selecting officers fo[...] |
| [...]pecialiy classi- s are usually necessa ry regardin g[...]ecessa rily competi tive consid .. ,on, e.g., h ousing, ~rat' the time[...]nveni - Wa les, recomm endatio ns are usu a lly submitt ed of natural ability with w[...]dowed; but natural ability can be increase d by case;[...]officer has at his disposa l to increase his use- casions, influenc e the final selectio n , part[...]are fulness. care i; taken to see that no in'ustice is done to chosen . any office[...]Commo nwealth Bank Act provide s, it is con- repo rt or two. An officer with a sound, sustaine d Selectio n of officers fo r[...]ried out by a commi tt ee his efforts will receive the recogni tion they as having stron3e[...]TEN Wf.E.1<.5 [ATER - wE.'u.. BE. l'RAN$FER'RE{)[...]ng th e profile of Queen Elizabet h 11 will be So•called "Spade " guineas were those made in George I Il's reign and we re so named because[...]d H' II into pro uct1on al the Royal Mint, Tower Put[...]All denomi nations of British coins now in use The minting of guineas was abando n[...]h the £2 and £5 go ld pieces we re at one t ime coined acid. Coins are also[...]. 1 e crowns (5s.) and double•f1orins (4s.) were g reater than it used to 1~ common use fifty years ago. The silver 4d .[...]of obsolet e coins, so:ereig ns (1 Os.) which were the common gold coppe r and ni[...]In England , the Gold- w I ese values were first printed), gold gui neas sm[...]ci rculatio n up to the middle and weighs samples of 0 t e ninetee nth century .[...]was m·in t e d .in 1663 and was so named because th[...]year and submi ts a report e go ld used for it was importe d from Guinea 1he to Govern ment on in West Africa.[...] |
| [...]McClure, H. M., Hornsby , son. Treadwell, J. R., from Madang, to Stanthorpe.[...]r. Vincent, L. D., from Taylor Square, to Haymarket.[...]the loyal service of:- Webber, Miss J. H., from Parramatta, to Epping.[...]Sexton, G. W., Footscray, son. Wild, G. C., from Gosford, to, Waverley.[...]Simpson, Keith, Town Hall , Perth, daughter. Williams, N. B., from Port Lincoln, to C.S.B., Adel.[...]Bushell , J. F. , Me lbourne, son. ~cey, Miss V[...]Bendi Junction, daughter. no rmal and useful life .[...]unction, daughter. laya Mountains by a Norwegian party, the first S epherd, Miss D. J .,[...]F. J. , Administrative, daughter. SWEET WATERS : Lambert - A young man, Wil li am s, M·1ss E. M., Sydney.[...]hter. His stories of life in the wilds make amusing and Jobst, S. P., Charters Towers , daughter. interesting reading.[...]Johnston, c. H. , William St., Perth, son. DEATHS[...]Jol ly, D. A., Newcastle West, son.[...]., Perth , daughter. Big Shots were little shots who liept on[...] |
| [...]just as fa st in t he Ban k's service as anywhe re , ant's Department, Ll oyd Ha ll has been 30 years we reckon . with the Bank, and for the past seven Ch[...]Pritch showed he had the steam when he industry has made him a tower of strength ,[...]captaincy in the A.1.F ., and he Pulling his weigh t come :; naturally lo[...]pt up the pressure since ; he gained Lloyd ; he used lo row in Pre mie rship Regat-[...]e was, per- haps, the private reac1ion of Manager Wil lis when he joined the Bank's service[...]counter when s ide paradise of Cronul la to the dusty dunes of he leapt it to e n list.[...]still a youngster in years JOINS US FOR A YEAR[...]im experience. Hi s old C.O., Colonel Seriously though, a fine branch, a sound Anderso[...]b le ou tstanding officer . .. Department went to join the Bank of Engla nd town await him at Broken Hill, which we high standard of devotion to du ty .[...]for a year's working study . Now, we ar: feel sure will provide him with many new referr ing[...]with us.[...]n spector's Department following four or what you will, in to leaving Parramatta, "The[...]Wel l, we ra nk-a nd-filers have one friend , at[...]bank- a duality of functions that makes us Since then he has had reason to ponder many[...]not a ve ry tactful remark; but what we meant to the madhouse or promot ion. Wel l, he's still on the[...]trative, is well known in C. B.O.A. circles . He is step up the[...], by coincidence, ,n sound knowledge equip him well to fu !fil[...]he Middle other worthy characters. However, more nex·t sojourn in Australia to our visitor, and hopes Ea st, New Gu in ea, Darwin a nd e lsewhere; so his time, if we don't get shot, or fired in t'.1a[...]to England wi th years of actual banking service just make doub le the meantime , We'll probably see you in nice things to say of us to "The O ld LadY figures .[...]Answer to Quiz Queries 1. (a) Karachi (b) Delhi; {[...]S. No - (vide Se ction 138(3) of t he Commonwealth Ba nk Act). (g) Bonn·; (h) Tirana; (i) Nicos[...]m s of printing paper cubic fe et oer ton . " Deadweight" tonnage is the total weigh·! (in long co ntain 516 s heets)[...]10. His·toric bankers (whose life-storie s are well worth reading),[...] |
| [...]But privately, between you and us, we * *** * **[...]WHEEL OF FORTUNE 22 justifying our existence .[...]Now that, to us, is praise indeed . Never about the competit[...]O AT KJRRIBILLI before had we been told that we were last month's Currency came out? Oh![...]half-way, or, indeed, that we had even made[...]Well, hunt up a copy and read all about |
| [...]knowledge that new Board- T was old Tom Tusser, farmer-poet of member Gunn, w[...]stranger to O relieve an acute staff housing problem, Suffolk, who coined the ma[...]rdy companion to be the Bank has just erected two blocks of an ill wind tha[...]e re . provide the best form of community housing. VH-C BA, carrying Mr. Gunn, the new Boord-[...]epartment ; left Canberra airport at 5.40 p.m. on Wednesday , 22nd October for Sydney.[...]fl,,, The weather at Canberra was bad, but it was hoped to make Sydney before Mascot closed.[...]., tafl 6.40 p.m.; bu t after descending to its lowest[...]p.m. Also on the stri::, at Dubbo at that time were civil airliners carrying more than 200 passengers, and further aircraft were still arriving-on e, the B.C.P.A. plane from Va[...]on the first crete floors, the units were ,.pecially designed passengers and crew of VH-CBA decided to business day of each month not lo give f[...]tee le was !>honed to le t him the first business day following . Extra-large overhangin g eaves with hood pro- know they were there. fo[...]the shade and coolness. Fixed and adjustable louvres take Miss Barkas for the night, an[...]20 minutes If these changes are causing undesired interior wall,, also speci[...]y points, would those concerned please dust storms, and there are other dust-proofin g a large supply of rugs and some rati[...]measures. The latter were doubly welcomed as no-one[...]Australia has not been increa,ing to the[...]is taking an active in terest in the Australian Wheat Board Account in their branch en mas[...]Rural Credits Deoartment s. In Adelaide we have made the party welcome and provided refresh- Rural Policy[...]o investigate ways and the account of the Australian Barley Board ments. Later Mr. Steele took[...]covering the Board's activities in South Australia run around the district whi le the Deputy G[...]ion. and Victoria. nor and party used his office. The p res[...]cCarthy (Inspectors' sale of 16,250,000 bushels of barley were had lifted to slightly over 1,000 feet, at 1.25[...]Chief Valuer) and Mr. C. C. Thomas (Industrial of £7,900,000 were made to growers. minutes flying time, after leaving Canberra.[...]onside ra ti on of special problems, Mr. South Australia. "And where does old Tom Tusser and his[...]still growing, and it appears that the proceeds Well, old Tom doesn't, for he's been dead[...]y's Department ) have of th~ 1951-52 crop will be almost £16,000,000 . these 370 years.[...] |
| [...]By The Three Sid; ARDLY a week goes by that one does not |
| [...]BUSY LITTLE BEE KNOWS TO CUSTOMERS[...](All right. All right. We know at once .[...]it's a corny pun; but we had to Having not the most exact[...]competition being run by the Commonweal th |
| [...]r officers there, notably Teller Ian Newton, who suspected the certif1cates to be forgeries, Accountan[...]ood des- scription of him. Oxford Street is a busy Sydney branch, and there was the usual Monday morning's crowd demanding attention when the f1ve phoney £50 certif1cates numbered SA 186605/9 were pre sented for encashment at about 11.15 on Nov[...]m111tarrt Hd1rnrd.,, £50 forged certif1cates were cashed by 1he Ox- a nearby branch of the E.S. a[...]orged £50 certifi- A. had referred the bearer to us. Hnmcl,,[...]Taylor Square, al the top of made me immediately suspect they were forg- eries", Teller Ian Newton told me when I[...]to ring up mercia l Bank of Australia Ltd. and the Australia an over-all glance they looked genuine, and[...]and New Zea land Bank-we re not approached,[...]ice concurred fellow who presented them gave no cause for[...]and carried out. In fact, by 2 p.m. that day all suspicion; in fact I afterwards marvel led at how[...]followed for Teller Newlon and Examin er[...]e st,gati~n Branch , wh ere hund re ds of were f o rge ries. Th ere wa~ a ragg e[...]y son with a genuine certif1cate, stated they were " Certificate Crook" wa s[...]spurious beyond doubt. Together they look[...]is lant Governor Bryson, who were ab le to point out several resemblances. Reliev[...]"11 was a shock to me to f1nd 1here were so to be forgeries. I was told to return to the box were forgeries was again conf1rmed. many forgers a1 large as were pictured on 1hese and try and detain the fellow while Mr. Angwin Th e police were promptly informed , B. ph[...]·11,e girl s of the du!)licating room rushed Savings Bank depositors ([...]ies in 35 minute s for des• will regard with some reserve in future). "I was e[...]asting by the police to see if a suspect a1 Leichhardt to suspect nothing and moved back from the s:a t:on s, a nd P.M.G.'s Departme nt were also was the man. Some detecti[...]Specimens of the forged certif1ca1es were uine certif1ca1e bearing[...]or officers 1here to time previously by a man having a Savings Bank doubtful character was. make themselves familiar wi1h them, and were accoun1 at Marrickville,[...]. refused because the presenter was not a client.[...]The same afternoon, a false alarm went ofl[...] |
| [...]The pol ice MELBOURNE OFFICE SET-UP we re informed.[...]HERE is a great deal of confusion in Room, Balancing Staff and Interna[...]irst floor. tificates turned out to be genuine, however. In his official report to the Governor[...]ion and set-up The second floor is also used for Bank the matter, Relieving Manager Angw[...]l. wo rk was displayed , " under fire " as it were, us tha t the fol low ing brief comments may prove[...]ant Chief Clerk. There is a General With that, we feel sure, Bank men eve rywhe re reca ll that since December 1943 we have had Bank Accountant, and Chief Cle rk, and on the will certainly agree, and ioin most hearti ly in[...]as clear as mud, we wil l bid you adieu.[...]ontest housed in so lita ry sp lendour and occupy ing I N b[...]buildi ng fo rme rl y owned and used by one of[...]--o-- so, when we read of Bil l Madgwick (formerly[...]this period , extensive building alte rations we re[...]BRAIN-BRUSHER |
| [...]wea!1h Treasury, National Debt Sinking Fund[...]In conclusion I would refer to the section of mation[...]PROFIT . ? turn aside business classified as unprofitable stats they tell us where to get them from a nd[...]don't rush us better still, stop asking for stats[...]g a C/ 1, says "a record is to be main· scious of late, but it seems to me that it is policy[...]rimarily with the intention of increasing pro- must disagree with the construction he has[...]ning proportions The present restrictions were, I understand,[...]blame? If a record is practically every form of business undertaking[...]Australian economy. The first consideration is[...]given to essential secondary industry and prim- suitable register printed. Just think of th e thereby maintaining output with a[...]ary industry where an increase in production uni[...]Other funds are made available And so we come to "uniformity" . Have you I believe that the various committees which for housing. ev[...]within the at your finger tips, because you have been doi/19 p rofitab le practice ra t[...]to the public. Can 3hown th/It the accounts will develop into some- what happens? Trouble-[...]t branch are missin'.) from It should be obvious to all of us that if pro-[...]dare you criticise the books? No, Siree, be cause BOHEMUND'S CRUSADE the General Bar,king Division would be operat-[...]most of them himself a nd ing at a loss. I agree we should be judged firstly "Joining Up" therefore they must remain.[...]All unofficial records must go, and, if nece s· statutory dutie,, but if we can continue to give AVING read the ar[...]C/ l's; and then , my fellow workers, our jobs will without a poo r profit result, will we not be toss in my lot and join up but at a price. be easier to learn, easier to do, and we will judged the better for it? And what if our[...]next time Head Office wants statistics I make fewer blues- for me the easy life!! profit were to decline steep ly? Would we not demand that I be given time to "come[...]give an immediate reply that this change will have to come from the levelled at a number of State and Federal Gov- as to how many "brown eyed" customers came top as well as from the troops. in last week etc.[...]ght advisable to maintain umpteen ECAUSE of the remarks of "Simon" (Novem· tioned that l[...]rans- ber "Currency", p. 10), I must rally to the Commonwealth Bank profits and 14 / 6d. in the act[...]the cudgel s in de· £. of Savings Bank profits went to the Common- a day every worki[...] |
| [...]se s of argume nt that the concede that branche s will benefit by not having to spend many hours looking for the elusive[...]w Bank were to close a large number of branche[...]and found itself with many surplus manage[...]who were, of necessit y, obliged to carry out Secondl[...]NEIV Industr ial Revolu tion lws fall on deaf ears. Hence th[...]to step down to the status of their new jobs?[...]recent years. This industr ial revolu- ject matter in C/M 9252 . Perhaps[...]of its have not been observe d, or perhaps Simon will respoll sibiliii es to its employ ees. It is subject will be appreci ated.[...]llldust ry has become an institut ioll. In-[...]dustry has grown to a new level ill our[...]and the school. As cm instilll tion as well as HE persona l point of[...]adjunct to any really entertai ning discus- 11 social motiva ting force, illdustr[...]o not come into this Lastly, I hope Sirl'on 1s well on the wey in lleeds of its worker s.[...]e register of this and the register Industr ial leaders , s1tpert'isors, foro'.'men, us[...]d erable rise in blood pres- overdo it, though . We still require the register lleeds thro[...]and of custome r transact ions otherwi se the ledgers[...]s or do we?[...]renc e to this subject. Admini stration , I will[...]b- "HORA TIUS". well as do1t· n-ll1e-line. Group confer·[...]Classifi cation in October Industr ial benefit s have been e11larged[...]-post and not even "Curren cy" again tells us that the intro· to incl1tde fr ee in[...]nd job STEWART FERGUSON (C.S.B. Sydney ) the job is classifie d and n[...]of savings bank interest -decima ls versus pounds, when they transfer to an entirely new[...]custome rs. help C.S.B. Admini stration weigh up the pros Instance s of this apparen[...]tive officers handle is largely We still have the decimal system, and the manage[...]against a reversio n to the £. s. display ed marked aptitude for their jobs, and equal[...]ortu nities and special Normall y, howeve r, position s at branche s are[...]When branch officers foregath er, howeve r, the training , have acquire d some knowl[...]weight of opinion seems to be about 75% usually encoun tered.[...]quite strongly about it. little usP at branche s. MorPov er, it is difficult willing and able, but few are chosen, and when[...]the he reverts to his former status.[...]really intere:;t ed. conscie ntious and diligent branch officers who,[...] |
| [...]Su~er intend ent Indust rial Financ e Depar Deve lopm[...]of indust rial HIS year, applic ations for gra[...]d Indust rial Financ e[...]totalli ng appro ximat ely £80,00 0 were Depar tment . He has been kind enoug h to make receiv ed from Austra lian univer sities,[...]the |
| [...]shot impinges on the eardrums, followed by[...]y o f the sta ff would be very between thumb and finger, the object being to innovatio[...]day u ltimately comes to an end, a cou rse fo llowed in giving consideration to We hear criticism of the multitudinous circula rs seemingly death ly silen[...]ly the neces- li bera ted and the ;:,ros and cons weighed before[...]hing some of Many of the suggest ions a re discussed by var- - -o[...]these potentia l note-splitters in act ion? ious comm ittees, such as the Capital Office Pro-[...]and speed (minus the disp lay of te lle rship which[...]needed by new en t ran ts to fa rming, small busi- prec ision-made electr ic moto[...]onversant with diffi• nesses and othe r industries where sma ll-scale "QUIETUS". cu lt ies with which branches may be confron te[...]acticab le. as a resul t of any change, and fu ll weight is[...]many thousa nds of potent ia l fa rmers, for examp le, guide[...]y in facto ries or Should We Break Silence? coL• ntants in di scussions on changes affecting office-1. the s[...]ROM time to time we have al l read inaccurate[...]Wou ld it not be a wonderful stimulus to[...]articles in the press concerning the various Again, at the express wi,h of the Assistant[...]y re lating Governor, representatives of the various Man- could find out wha t type of farm[...]to the fact that we ar~ not ~ubject to the same age rs' Clubs attend meet ings of the Branch bus iness o r other ind ustry he could en te r with[...]In many cases, the Commonwealth Bank is what his costs and income were li ke ly to be? se nta tives a re as ked to sub[...]er roneously quoted as the administrat ive agent[...]house-tops t han to leave t hem known on ly to In a[...]e would be a very comment, yet we seldom , if ever, see these be ing of g reat va l[...]ambitious pro ject a nd wou ld require some years[...]rganisat ion in operation would appea r. Howeve r, a g reat dea l of the[...]damaging to the prestige of th e Commonweal th and conclude the staff are not "out in the[...]from expe rienced bank officers, or from cus- sponse from the Bank. What[...]acticable and uneconomica l step . various members of the Aus tralian banking sys- The time factor too, wou ld[...].Ir JJ. to changes is sometimes unfavourab le because of the lack o f a reason, is rather ha rd to com- p rehend. A great dea l of thought, causing[...]Austra lia?[...] |
| [...]le, should not be Dagge r: ing who wil l stick a knife overlooked, for among other[...]ion . To put your mind be paid . at rest, we quote hereunder extracts from a[...]951 to £A362 million in June, main anonymous, the names of such mem - 1952, our rece[...]ould be fully con- investments in the money market and sent fiden t their a:,onymity will be preserved and market values of gilt-edged topp ling . this di rect ion wi ll assist the Committee to Though we have been obliged in this difficult[...]P ·at11, assure contributors that their names will be pe riod to sell some of our securit[...]. en us , 11 extraordinarily heavy demands made on us, living up to the charter gtV h busi~e lhi ev: We supply the cloak and dagg e r. It 's up to[...]vices w e provid e, t e rTla~et 'e~.~flle, you to use them . su[...]A number of sma ll indus·[...]tries claiming by virtue of FotitHlatiOUS: lndustt-y: (c} the welfa re of th e[...]their enginee ring activities ing Societies t hat we are now le nding to build- to be essentia l undertakings experienced a mush-[...]wo room growth during the boom period and were Why then worry abou t[...]was to seek stability protected from ser ious compe t ition by the acu te adjusted profit and loss figures · 9P of the c[...]efore A large percentage of these businesses pros- it, the Bank had demonstra ted its i[...]the ir products we re manufactured and so ld on a loans to t he exte[...]cost-p lus basis . However, with the turn in econ-[...]. .e~\' However, he issued the caution that there[...]y th e whole of t~1: . 1 re11 the past, we had conserved our resources and[...]built up rom d artflle I ",~, r, this had enabled us to lend more in recent times. In the future, when[...]0 freely avai lable, it was important that we should reduce our he lp to the societies, who sho[...]Thirdly, we need to O the !, ~h·[...]ting of Lon- Premises Department has been accused of running reasonable cost in inter[...]1 don Funds which form the bu lk of Australia's riot by using ice b lue, r,,a le g reen , tan, m3gen ta ,[...]Let us look then at pro t the \[...]! |
| [...]Sttt(lll Cliang e: the usual shortag e of acquire s its resourc es under the Commo nwealt[...]small coin must again be in branch officers Credit[...]flush, minds. But this year, althoug h we are not[...]be This year applica tions for grants were receive[...]there is every hope that the supply will[...]the supply and smaller public deman d, we, as for was approx imately £80,00 0. Thi[...]distribu ting agent for the Commo nwealth[...]larger and the task of sifting the various applica ury, start the rush period with holding s[...]than usual.[...]li ips: scheme which pro- were submit ted to the Admin istrativ e Commi[...]•deal than profits f and we should The Fellows nomina te the co[...]f Profits is evidence that we are wish to follow, and in several i[...]deter mined training . The Bank has willing ly provide d[...]facilitie s, and already we have had one[...]rom Burma and two from the R. Wilson , J. G. Menzie s, H. J. Bellett and[...]tra- that the reducti on will enable the lag in inspec-[...]inspect ions will reduce the inconv enience[...]inevita bly associa ted with busin ess and services rende red, the[...]For E b d Thanks must go to Scep- ,I and[...]and correct ing us.[...]e, an accoun t with about eight ing we altered to give the wrong sense. 11[...]Defe renc e: / 10 Peration will enabl e us to ensure[...]Glob e Trot ters: Austral ia is one of Austral ian owed him a[...]world. the Austral ian could pay his debt, but unders[...]Our custom ers have, over the last twelve[...]our wealth Bank of Austral ia, Martin Place, Sydney[...]o policy but as one measure the globe well over £1 million sterling in[...]Full of ho:,e, back came the answer , this time[...]Since 1928 the Bank of the Commo nwealth Bank of Austral ia, Sydney[...] |
| [...]marketing scheme~ (many of which are still run·[...]ning today). Because of the disruption of normal[...]ma rkets and lack of shipping caused by the war, HE death of Mr. William Morris Hughes[...]that t hen comprised the Austral ian banking sys- removes from the sce[...]lbourne) Mr. Hughes was nin t h hazardous t ransfer ove rseas, as needed, of That assoc iation makes doubly approp ria te to open an ac[...]Minister in of the Bank, where he stood, in fai r weat he r and[...]In London, our office al Australia House[...]and our branch in the Strand were opened g rea t assistance to the Commonwealth Gov e rn - veterans of the First A. 1.F., who[...]upplies and in won as Prime Minister of the Commonwea lt h[...]as well as the Bank's own .[...]p romptly savingt bank accounts were hand led there; wa s able lo carry out many o[...]at least 1,000 counter transactions were dealt that won him the undying rega rd of the[...]wi th dai ly; some 3,000 le tte rs and te legrams were "Anracs" of 1914-1918.[...]fin ancia l panic that paymen ts were made mon th ly in re spect of Fisher Government[...]telegraph ic remi tt ances from Aust ralia were re· into being in December of tha t year, he h[...]lly and paying spot ceived each week . prev iously been opposed to t he measure so[...]were engaged in London exclusive ly on so ldiers'[...]bu s ine,s . No cha rge was made , and there wer: It was only afte r "The O'Mal ley" (as Mr.[...]ng funds to to a 'stone-broke' digger we re simply immea,ur· among a sect ion of membe rs[...]few years ea rlier, and in financing the marketing Andrew Fisher were ind uced to look more kindly[...]of the Navy, wherever Austra lian forces were,[...]ted ten interna l war and the Commonwealth Government would Governor, Denison Samuel King Mil!er, that peace loans be tween J u ly 19 15 and J une 1921 , hav[...]/- per cent that govern- maintain Australia' s external trade, the Bank Obversely ii :ould be said tha t the use he ment loans we re cost ing in flo tation expenses[...]Fifteen ships in various ports of the world |
| [...]we was wingi ng his way (in one of the[...]cus- wire contra ptions that was then counte[...]abuse agains t the Bank and its[...]a. advice showe d a Bond for £100 as[...]t all, a length The wo rk of the Bank as well as on 15/ 9 / 52 instea d of 15/ 9 / 62. were ackno wledg ed when Deni-[...]have us In that year, also, he was appoin[...]om modat ion for a period of four month s. We l[...]interv iew we re able to resist a furthe r claim[...]portfo lios in office- to hold va rious impor tant distast eful[...]Moral : It is alway s well worth a few again.[...]as he had the then marke t value of £92 / 12[...]ices she previo usly been a doubt er.[...]a re sult of our adv So, as to a friend we say: Vale " Bill - a truly notab 1e man-[...]THE AUSTRALIAN many vicissi tudes.[...]. (Aust.)[...]1111111111111111 Thit is a useful book of handy refere[...]1111111111 m under standi ng of accoun ting, busine[...](c) Maldiv e Island ;; (d) Musca t; (e) Oman ;[...]does not bank with us reques ts 3 . A well known busine ss man who[...]ng of one of our customers . Should CAUC ASIAN JOURNE[...]MADAME TUSSAUD : Cottre ll - Story[...]ntant were in.[...]to and re-pre sented , is notice 'lo custom er his plot and charac ters are re[...]? (c) per se; (d) inter alia ; DUST ON MY SHOES : Pinney -[...]Austra lian goes adven turing throug h[...]eing opene d ·to evade the placed just outsid e the two transv erse[...] |
| [...]T is regretted that, because of the l.A.C.-Acceptance of Credits to Other[...]not been possible to provide answers to tion 50 it is necessary to obtain the author[...]we would like, and we crave your for their "S" cheque accounts. Rigid a[...]We should also be grateful if con- and it is the pra[...]ical questions for the time being . ANSWER-Thank you for your suggestion. Con· and request[...]This will enable prompter replies to be sidera[...]dinary course C.B. 54 and which could be used for all types It is also necessary for each[...]der and cancelled or lists, C.S.B. 65 and 66, will be advised to branches[...]f ledger leaves is E.G.R. On fairly numerous occasions the draft dress on the deposit slip, thus bringing the far in excess of requiremen[...]ger by the issuing branch, largely because the prese~I[...]r right corner of the requisition , ANSWER- There is merit in the suggestion that for[...]of the same Could future prints of C.B.5 make provisi~n restrictions upon Society Cheque Accoun[...]the "Draft issued on " section at th e we thank you for raising the matter. signature slips could thus be dispensed with , foot of the requisition just above the signing Change in procedure has bee[...]ANSWER-Thank you for your suggestion. CUSTOMERS' STATEMENTS The who[...]less the issuing branch is con· D.B.-1 wish to make the following suggestion: deposits is at pr[...]tacted. General Bank statements could be used for will be advised of any changes in due course . societ[...]o- - ANSWER Prints of C.B.5 dated back to l 947 amending the[...]the draft number to be inserted in convenient to use than the present passbook[...]B.l.: Is it necessary to make out a memo Form prominent position for pos[...]whole procedure regarding local drafts is at ANSWER- The use of statements for Savings[...]present under review, however, and your sugge_s· Bank society cheque accoun[...]lion, for which we thank you, will be borne ,n consideration.[...]C.S.B. CHEQUE LISTS ANSWER : Instruction 1631 is a requirement of[...]gestion is logical, and the question will be shown on the C.S.B. 65 frequently results in[...]ion . building and housing societies under Savin ? bare details shown in[...]ank control through the General Bank teller , refusal. It is suggested that instead of the lists[...]at any time during the Departments cause unnecessary work. they could then be filed with the vouchers for week, we find that staggering the work and the last day o[...]a number of days is, very helpful. ANSWER- The instructions regarding Building items in C[...]nches adopt this method? and Housing Societies are at present being re· ANSWER- The suggestion is appreciated, and ANSWER-Yes. The practice of spreading the vised. The question raised will receive con· revised procedure to be ad[...] |
| [...]l work perform ed to be a ll restrictio ns on the use of coun ter cheques, they are not used in the compilat ion of any check[...]instance , the Savings Bank Stati,tica l neither custome r nor bank, and-(b) the restric· ANSWER -We thank you for the suggesti on in Register could be maintain ed with sufficient lion to use on ly within the office could cause rega rd to the subsequ ent filing of[...]detailed checking . The point inconven ience to custome rs. Is the re any reason held out for[...]record of General Bank Transact ions should ANSWERS-(a) The stamp "Counte r Cheque"[...]E.E.D.-S aving s Bank Balances - We have found (b) There appears to be no sound re[...]uitable time for a Savings Bank ANSWER -Where the necessity to check is not restrict counte r-cheque s to use within the office. balance is at close of business on a Saturday , specifically pro[...]lf that he would have issued a ANSWER - Thank you for bringing you r experi-[...]stration would therefor e welcome a list of the[...]each, it bears some tioned a re used fo r a number of importan t through lack of f[...]ment drew our attention to it, and we consequ ently the Bank would not favour dis- of control) under advice to the custome r and illustrate it here in case you can make pensing with it. company .[...]use of it. ANSWER It has been decided to give Man-[...]ment s where on two successiv e times a week, and has been doing it for R[...]n, occasion s payment s have not been made because fou r years w ithout a breakdo wn[...]The inventor (to whom we are in • of returns to be schedu led after 3 years. How- In such cases, custome rs are to be notified deb·ted for the accompa nying plans), we ever, fo r purpose of compilin g Yearly Adjusted that as funds have not been provided to mee[...]n of Expendi - termina te the authority and it will be necessar y drink (soft) bottles and a length of ture for the previous 5 years. Is this an anomaly ? for the custome r to make other arrangem ents string ; but it's in the hush-hush stage as[...]ANSWER -Althou gh C.B. 21 Classification of with the[...]the figures necessar y to complet e Adjusted C/ 1 13/ 41 (a) will be amended at a suitable[...]33 l . Could the vouchers held out for perusal[...]re des· year to which they relate at times causes incon-[...]) ANSWER : It is not necessar y for clearing[...]vouche r C. B. 33 to be signed when used in filing. If later referenc e is r[...] |
| [...]e ledger accounts or on authority sheets. the confusion which usually exists when search-[...]ay also main - This also occurs when an incoming custodian is To save confusion , I suggest the relative pages[...]the various matters requiring periodical atter.tion. able tim[...]Duplication of diari,,ing as between the Perpetual from the lengthy details noted on[...]ESCORT OFFICERS will be issued as soon as possible . omitting from the label any other details con- B.P.- The illustration accompanying the article , cerning the lock or ledger binder to which the "Unusual Safe Cu:tody Job", in the October[...]g- cedure when a forged Australian note is Binder Y.45--Treasury-No. 61[...]sfruction C/ 1 14/ 50 or the Commonwealth Bank strong envelopes each containing about ten keys, ANSWER- Our compliments on your alertness, Act[...]62 . Is the note fo be con· the envelopes being marked as to the contents, B.P. However, the dust coats worn by escort fiscated , or simply marked and returned to the e.g. Nos. 1 to 1O; 11 to 20[...]rs are not white , but a dull grey, which customer? By reference to the index it would be th[...]ANSWER.:-The Bank prefers to retain any for·[...]explicit power on the Bank fo confiscate forger·[...],es- but on the other hand it does make it an ANSWER-Thank you for this suggestion.[...]forgery without lawful excuse . Our experience method of identification of dup[...]that persons who have presented forgeries to various systems have been devised mainly on[...]The system sug- R.B.:-C/ 1 Books - We always waste much when informe d of t[...]ite satisfactory and may be precious time coping with the small posts in the c!a[...]ANSWER .:-Arrangemenfs are already being pos[...]e necessary fo amend the present any objection to using perpetual diary C/ 1. 32/ 10[...]method of handling transactions; but if this were to include all diary matters?[...]possible, with the use of a common machine[...]felt that AN SW ER-C / 1 17 / 41 has been reviewed, and R.B.-Why is the cu,4om continu[...]and operators could result. the following wording will be substituted for two officers (one a fully responsible senior A NSWER The problem of co-ordinating General the ex isti[...]ge is reprinted: ANSWER This matter has received considera- not[...]This subject has been closely investigated of customers, such as making periodical transfers[...]in certain circum- new machine which has just reached Australia ing statements, passbooks, etc., should be[...]collect registered mail. may provide the answer we have been seek ing .[...] |
| [...]corded, is not used. J.C[...]saved by branches if C.B . l 22's were slotted at several branches at which I have ser[...]ed very satisfactory: are used - I suggest that officers checking addi-[...]!'rir.ts of C.B .122 it headings amended to suit. Use a separate sheet, out in appropriately he[...]ANSWER - Thank you for your suggestion. When checks are[...]Form C.B.122 comes up for reprint it will receive tained, and there is no danger of anythi[...]. Administration may consider suppl y- ANSWER: There is n:, obiection to branches[...]sheet with printed headings for those using the reverse side of form C.S.B. 177, page chec[...]DIVORCEES with blank headings for use as required . It ii intended to[...]ng a divorcee? Would the form sheets (CSB 24A), using a separate sheet, or RE[...]she divorced her ex-husband or was divorced cerned. If the sheets are des[...]y return, preparation of the return is We suggest that as the !'rinted forms CB 24 and ANSWER : Assuming the initials of the payee[...]CB 70 are costly, a pink follower be used for refer to her own christian[...]ANSWER - Thank you for the suggestion "Tay-[...]If the initials were those of her ex-husband , are numerous it is heloful :hen balancing the[...]s entries). An openini;: balance for each school must of course be first ascer· A[...]ANSWER--lt is intended that all forms, in- sectional sh[...]register, or on last used butt or counterfoil as error in the ledgers.[...]appropriate. ANSWERS-General Bank Work Book •Many[...]\ We thank you for your additional submission.[...]"w will be advised of any changes decided upon[...]The answer to T.W.'s and N.M.'s question on[...]ncies (In· HAT are you doing? " we asked[...]ded: struction 578)- There is no objection to the use Slicka .[...]h less than 2,000 accounts, is not answered . normally warranted. "We always do that on a scrap of B.G .C.P.- Please let us have your address so If there are unusual features at your office paper or the blotter," we said. that we may send you a personal reply to your justifying a variation of the usual practice , "Fat lot of use that is if the piece of question[...]e blotter-after KIM -Please let us have your address so that[...]ke this it looks like a doctor's we may send you a perspnal reply to your[...]make your calcula·tions on the form itself."[...]E.C.D . and J .H.P.-Please let us have your "That's O.K. for General Bank", we put[...]vision in the present The moral is MAKE YOUR CALCULA to one raised by "A.M." and answered in the (11 / 9 / 42) print of the Work Book sh[...]October issue of "Currency", to which we refer full record to be maintained; but th[...] |
| [...]R some time at C.S.B. Me lbourne, various ways and means have been tried in an e[...]articularly those who, for one reason or another, were being reported on adversely. Although some progress was made it was slowed down by such difficulties as staff short- ages a[...]equent changes of staff without proper train- ing will soon upset an office. The usual method of making changes is to put a new man w[...]office . week for each member of the staff have been Too o[...]ments was held and the scheme was discussed months. This, alone , has greatly .i[...]with them . They were asked to give it their morale and incr[...]setting out the jobs available. Enquiries were daily, and officers in charge of departmen[...]n no interference with th e,r ignorance; o thers just cannot be bothered. was marked with jobs each had already done. work.[...]r ly this year the Bank had some instructors were availab le for any particular job in the[...]the requirements. In a few instances this h_as Industry) and as soon as they were ready, The following is an exam[...]6/ 52 V 5/ 9/ 52 plain how they are used in a practical way. Casey[...]1/2/ 52 For training purposes the staff were divided Thomas V[...]ual training was correct Iy f or years, b ecause t h e man On t he job 2. Male officers unde[...]an·k Before any training was begun the staff were in the working of Savings Bank interest[...]particularly of the other fellow the plan. They were told it was the aim to up with perman[...]ndi- of :he old habit of "duckshoving", because Jo_e could be called on to do within his status, that tions in training tellers.[...]ation for own experience that if he does not make a b~ be put on a job without receiving training for only a short time, there has been a marked in- figure clear or follow uo an error, B[...]ing on outlook in some office, s, previously classed as for an error that should have been prevented, another. They were asked for their support poor,[...] |
| [...]AD-SC-2 the senior staff were openly sceptica l of the |
| [...]A Glanee Througl1 Promotions ELL here we are again (or should we Bruce was unlucky enough to be shot[...]he added a worm's-eye view of the Germans timers will recollect that it was at Warwick that fro[...]ct Barth on the Balti c, where he rusticated as a with a famous flying egg during the course of a P.O.W. until liberated by the Russian s,, in 1945. rather tempestuous political campaign in the Joining[...]cadetship in 1948, and the current appointment We'll hazard a guess that Tom has enjoyed a[...]MOTH-ERS, LET US SPRAY plenty of friends .[...]a student at Ballarat Grammar, were some of by moths and other vermin, off[...]ate with bolh the Commonwealth Institute or and sp ra yed wilh D.D.T. The experts say this when it comes to doi[...]The Bank will bear the small charge usually After service with the 2/ 4 Australian Armoured[...]Regiment in Australia and Bougainville, Ron[...]A studying every aspect of that tricky business, cadetship there in 1947. After a[...]attending to customers. You may dazzle yourself Clerk "A" in the S[...]d serves an im::,ortant district where of the famous "Pathfinders" who blazed the the Ba[...]J erusalem ! We've done it again!! As th e the war. After his exp[...]I knowledge" (tha t exc •se of golfers) answer to Quiz Question 1 (c) in the November anything he may encounter in his now job is will be particularly valuable t) our manager, issue, "What is the capita l of Israel ," we gave unlikely to rattle him .[...]rie) Smith who, before this appoint- the answer, " Te l Aviv," as is sta ted by the au th · S[...]However, it appears that "Whi taker's[...]country experience and wrong, and that Jerusalem is the capital. Sorry.- Bexley, Earlwood, and[...]he served at Melbourne, Charters Towers, Wollen Did you hear about the absen[...]Answer lo Quiz Queries 1. A legendry character of n[...]he rest , (e) Sam is six feet tall . 2 . (a) West Africa ; (b) Persian Gulf; (c) Indian Ocean; (d[...]ght; (b) While an action at law 3. Generally we would not give the opinion direct without tho[...]-taken alone; (d) among other thinao; (e) in it; customer's authority. The correct procedure would be[...]case is different from the others . (b) I wish it were 10. Yes, the certificate is[...] |
| [...]COMMONWEALTH BANI OF AUSTRALIA ** NOTES OF THE MONTH * * N this issue we introdu ce what we hope you * **[...]21 We feel you will concur in this, that it is several kinds[...]Second :- A lot of you have proper cause * |
| [...]AD-SC-2 Many Maners Discussed by A[...]"feel" the card or make electrical contacts |
| [...]illustrated. m[...]of which springs from "the spontaneous[...]the various groups. operati[...]"tickets" it is usual to set the machine to For, no matter how powerful a 99 9 9[...]as we are only interested in totals.[...]If we were adding, say, by banks, all[...]a team of willing, thinking and articu- A p1111cl,Pd card[...]nging for the punch- BRAINS-BRUSHER ti1111 (Snlllev); 11 1111,I 11. <:11rre111'Y ([...]"SIMPLE" ARITHMETIC Ausused the[...]arithmetic as we know it, has no[...]holes as required. They use pebbles, or any handy counters, Let us see just how the information is ll is c[...]For example, if a tribesman has pur- ticular card we use for "tickets" has 80 whole alpha[...]he holes on These machines are in use in many places 3 60 the card here illustrated represent the whole for the prep[...]on a "ticket". The card being used for each officer's salary pay- "tickets" themse[...]stitious and believe even numbers on the The illustration is portion of one of the There are many other uses for the system left are evil, each even number on the left cards used for the "ticket" system- portion a[...]and the corresponding one on the right only because in this particular case only monthly statements of customers' accounts, is deleted. one-third of the card is used for each stores control, and[...]The remaining numbers on the right "ticket". We do not waste the remainder,[...]are added, and the total is the purchase however, as each card is eventually used to --0--[...]candidates in the English paper were When you have solved the system let m[...]s of asked to construct a sentence using the word know why it works, because I don't know. having another operator go through the "serene." Among the answers were the fol-[...]much notoriety punching operation again, the various sys- lowing:[...]f telling when "The fire engine rushed down the street with[...]"Quick, bring the serene or the patient will [ Quite a few readers got 82} minutes[...]as the answer to the Brains-Bru sher prob- added in a great va[...]"Owing to the natural causes of T.B. it is lem in last issue, instead[...]with practically no clerical effort. The various machines which handle the necessa[...]injected inlo the given by Smart Alec. And they were right![...] |
| [...]all so, will be found to offer a time[...]saving of U!) to 20%. It may be used[...]ten bundles (0 to 9) using the UNITS only[...]Re-sort, FACE DOWN, but now using the streets of London were not[...]i.e. the second numeral from numbered, houses and taverns bore[...]hundreds, then the thousands until com· premises adopted the same signs,[...]ALL bundles must be picked up after Barclays Bank Ltd., for insta[...]Naturally the sorter will always place Dark Horse."[...]e from a bracket read- ing from both sides "Commonwealth Bank of Australia", thus enabling persons walk- ing along Old Jewry to rea[...]\ ~ers' Club. Svdney The drawing illustrated here is by no means intended to be final, b[...]welcoming guests.[...]he Bank's and readily recognisable, yet typifying Aus- in the late afternoon of 15th Decembe[...]the fullest extent. A colour scheme In previous years the Managers have con- pleasant informal[...]o be the hosts. The occasion touched off the custornarY to be determined; but the idea is to desig[...]"beat the gun" to return their within and between departments in harrnonY in white, the map could be rust red, and hospitality. Tlie photograph sho[...]bscure locations. A sugge~tion has been made that we hang at right angles to the footpath a double-sided name shield in metal porcelain enamel, featuring the flower emblem of the State concerned and the name of th[...]ere may be developed a distinc- tive shield which will give prominence to branch premises. |
| [...]r, I was teller at a branch which carried an unusually large amount of cash-munitio n factories, you know. On one of the few days we had been able to select for an early finish, I wa[...]o could not balance. My stocks with my associates were rather low. • The notes were counted, then a II the coin was[...]e the coin was returned to the safes, the doors were slammed, dials were twisted, and soon I was alone. The teller'[...]He replied that his false teeth were troubling from the Georges River br[...]He went back again to the dentist, who ex- "[...].H. -W. FERGUSON. the water, leaving the old hat expose[...]Up popped the hat and its owner answered: T HE different procedures for dealing wi[...]the humorous incidents which go to prove "the |
| [...]by Throgmorton & Co. "I WELL recall," said Throgmorton, puffing at his[...]"That's just the point," said Throgmorton.[...]ch if my grandmother Three members ot the staff were seated round[...]e, she evinced little or no aptitude we have to say might not apply to girls, or Savings[...]erences as Throgmorton ignored the sarcasm, and went[...]"Well, I suppose every infant entrant into[...]tnight's induction course very even do reasonably well in the service. Wash is: Could we contribute, out of our own ex- early in the piece. In any case, I think we shall behind your ears, don't wear fancy ties, show[...]of expediency, Do you subscribe to that too many customers and watch out for sub-[...]"I suppose we could give it a go,'' said "U[...]* * * "We now have a brand new junior arriving "I can't[...]do we do with him - take him in to meet impression I ha[...]the manager?" tremendously long line of blokes until I struck[...]"All right. Well, what do we want the ing most of his mistakes."[...]manager to say to hirn?" "I might as well add my reminiscences,"[...]"First of all he should welcome him to the a 12-hander at that time. The man[...]l'ltr~ • •• few well-chosen words and passed me on to[...]an hour "To start with," said Lawson, "we have to[...]arrive at a basis for our article. Firstly, are we[...]sort of a branch are we talking about-capital down to D/L/C's!), how it o[...]ten articles,'' said Bulgin. Exchange Act and the wearing of multi-coloured[...]"Another point," said Lawson. "Are we going bationary period. Let him know that he will "It appears to me," said Throgmorton, "that[...]on at the end of that period a nd something could well be laid down about the Bulgin step[...]the that the results of his efforts will determine reception and induction of new juniors at peace: "Couldn't we write about a boy junior, whether or not he will be placed on the per· branches."[...]w his salary is on an annual Lawson looked dubious. ever, I quite agree. There will be differences, of basis. Tell him he will be paid fortnightly a nd "I don't know. Plenty of branches probably course, between the induction of girls and boys,[...] |
| [...](or officer of 3 . Introduction to staff. will be explained to him later. Give him some equivalent status). This interview to cover: 4. Tour of office, inc!uding cloakroom, luncheon idea of the usual leave arrangements, including (a) Welcome. room, e[...]"Any more before we go?" "Any more for the manager?"[...]to the public. " I think we can leave it at that," said Throg· "No. I don'[...]ss and deportment. morton. "We can carry the new bloke's career a "Right. We'll hand him over to the ac- (e)[...]eting." countant." "The accountant should also welcome him[...]tnuah within /hr .~hallc the office, what time he will get away, and when OJ[...]'cd11csrlay, vtca.m11l i11lrrco11rsc "Where do we go from there?"[...]be let loose on the public for some time yet; but we should take the[...]D espit e all my :::cal the lrdger wa.~ not willi110 it, but don't let him ever forget it."[...]the Bank's his- tory, its charter under the Commonwealth Bank Al las!, a[...]11gs checked, L nwanrd: "l'm licked!" "I think we should An<l vushc!l /he lrrlgcr flown the desk . •1 groicl guar[...]n of saragc c111"si11g /Jcucls. first day at work will probably find him in a[...]"lla. llwn!'' LJul 1 1cas <lum/J "True enough. Well,[...]as a thoughtful silence. "I suppose from there we can get him into N[...]fearf11l 1)1"C8('1tl'C. Then hr (JlWkill[J sai<l: will need to be introduced to the staff and[...]him Grew lhunclrous /Jlar·lc. ",l damn clis_qrac(','' his job. Who s[...]he the missing bob set out to seek. morton. "Let uswe up to date, scribe?" We rlarcrl 1wl svcak. Into a dark ahyss Bulgin pi[...]"These are the headings the summary of what we have discussed so far: 1. Interview with the most senior offi[...]Whal i.~ what, please, Misl,.r flla<' l'' (a) Welcome.[...] |
| [...]lost his incentive, and has become just another Merits Doubted[...]111 lust month's "Ot'er To ) ou • FTER considerab[...]are embracing the viewpoint that a circular has caused me no little interest.[...]of housing will swing. But I believe that over The Bank for s[...]ere are better opportunities for obvious anomalies which must arise. It is felt[...]ent outside its service. This is perhaps however, that these would be fewer, and at the[...]staff system based on very least more just and understandable, than[...]house he would consolidate his position and at the per[...]the present system. the same time make most des irable provision for officers. The chose[...]l must inevitably cl imb over the shoulders of all[...]- -o- - I think it will be conceded generally that a opposition.[...]house owner has greater civ ic interest, greater For myself, I can say that twelve months ago STAFF HOUSING home ties, a great[...]URING the past few years numerous officers part who rents a house. If anything, he should After due consideration I refused the offer.[...]their own homes on therefore be a more useful bank officer. Whether I did so through lack o[...]very generous O .H.A.'s. fear of loss of security for my wife a[...]Few of us would like to lose three or four Some of us have bought because we wanted hundred hard earned pounds, but I do not think or just plain confidence in the Bank's service,[...]to own a home, some because, upon transfer many would mind selling al a loss if we were I cannot say. Perhaps it was a combination of[...]from country areas to the cities, we really had permitted to buy another house at the equivalent all three. no option. We could not stay indefinitely in price.[...]above? There must be lots of officers who are fication has apparently brought a far more forced our hands, and we bought- often against[...]vitally interested. serious lowering of morale than mere envy of our be[...]n advance to succeed. It has Some of us sold at a handsome profit; but the bred hopelessness, misunderstanding and lack heyday of housing appears to be past, and of interest. those of us who bought at the peak of '51 have cause to wonder what the future holds. A Hostel Suggestion The following well-known hypothetical case is What if we are transferred-we feel we really How about the Bank erecting a ho[...]d more being put forward under actual must accept the move-will we have to sell at capital cities for offi[...]The present standard of boarding houses is very[...]let us take, for example, a house purchased Banker's Course? The Banker's[...]countancy institutes, etc., are all very well for ent posit ions in the service or branch of[...]only £2,600 could be obtained for the house one's own personal knowledge, but how[...]e, A's position is classified Would the Bank willingly finance another School, which i[...]remains stationary. "venture" (I feel I must call it that these days) But why stop there[...]s higher than B. The Possibly the answer is Yes, as there is still the impression t[...]B had right of appeal in each case a housing shortage; but if it were not imperative Interviews with a number of officers show means nothing, because as B is only equal to A for the officer[...]service, A's, appointment would commodation were available- what then?[...] |
| [...]s better for most men to rise And enthusiasm is kept alive better by several OUR comments under the heading "Cloak through the various ranks, even if they do so sma II promotion$ than by one big one followed and Dagger" in the December issue first[...]stages. They by apparent stagnation. amused, then amazed.[...]Clerks B be elevated be taken literally and that we were all at[...]top of the cadetship's range between the other After all, isn't Currency our Maga[...]retrospective. should ensure us what amounts to Parliamentary N[...]is : Cadetship is supposed to groom Why should we have to fear that someone all known as Public Relations. As we a man to fit him for executive positions. Is he will stick a "knife" into us through our efforts rather dimly understand[...]ed? If so, does he If any of them has that much power and is so anything does or not. You may[...]either do what people like-or make them like member of the staff to have the courage[...]ain thing is SMILE, SMILE, or her convictions and willingness to express[...](1) the ingratiating grin; (2) the self-conscious --o-[...]s suggests that now may be things they get well paid for doing anyway-[...]for them to progress quickly, and leads must work at it, hard and steady, or hire it[...]articular duties erence in standard of service between those Even public relations firms[...]t, that is the impression often gained), glamorous than other public relations firms. the demands made upon their time during the and this causes- one may as well face facts- Of course, there is more to public relations day. jcalousy. tha[...]is a worthwhile virtue which is easily There thus results a general feeling that unless be news[...]f a little perseverance a man wins a cadetship he will not climb to large.[...]vice. This may or What you are selling must be worth selling,[...]s --o-- If cadetships were restricted to those officers great not only[...]harbour and that these flats are used by trans-[...]ferred officers until they can find a house or[...]and develop into a relationship of mutual trust. tinues to do well, further promotion will soon extent the Bank will go to look after the welfare[...]However, I have not heard of any of these[...]nt straight off and then proved unsuccessful, he must either be demoted[...] |
| [...]OUR COMMON CAUSE[...]few days of his arrival in Australia.[...]the Bank a common cause.[...]uming tha1 the Bank is aware of the in- However, the measure of service could be Office dur in[...]improved by a more co-operative spirit between Those early jobs such as handing out tickets[...]BEACHCOMBER". In the preceding decade, we have seen tellers' boxes, sorting and the like, c[...]changes for better in the relationships between[...]--o-- new junior, stifling any natural enthusiasm he[...]HE articles on Cash and Telling in previous has been done to promote an atmosphere of as[...]issues of "Currency" were very informative rivalry between officers, e.g. Classification, Ap·[...]But I feel we must emphasise more 1he fact[...]member of the staff who has worked tha1 we have a Common Cause to give good[...]on the counter realises the inconvenience of wear- service to !he public. The Bank could be flo[...]Outmoded? staff must wear a coat. Every teller knows of[...]AY I suggest that the out-moded method of using titles of Mister and Miss in the[...]preventing easy access to the cash drawer, and[...]Some of us are inclined to imagine our[...]osting branches for that matter) is one We have a Common Cause also, to sec that of formality between officers does not tend to[...]based on the style of !he blouse issued as part our institution progresses. Let us be instilled we3ken discipline but has the opposite effect of[...]niform worn by the army. with a grace that will give us pleasure to see increasing comradeship and a happ[...]oned sleeves and extended waistband new business-not just the smile and attention mosphere.[...]ld be a great asset and would mean easier we give lo a new client, but a feeling within Dis[...]ain com- in our Bank. This is our duty, let us do it with names; in fact they were encouraged to do so.[...]bility. a good grace. Customers are also impressed by an obviously[...]ormly dressed and would be called on us to economise with regard to ex· lose confidence[...]e. As regards colour I would penditure. Let us hope that the money so mosphere.[...]entirely to the Bank's discretion. saved will be put to purposes to better our This plea ar[...]A. GORE (Lismore). service to the public of Australia, for it rnuS t by recent managers and an inspector, some for[...]We at the branches have persona I contact[...]with the lifeblood of the Bank. We know the[...]LY, this branch received a complaint from a customer that favouree of a tele-[...]seed;; of our Common Cause. graphic transfer had not received the proceeds, although over three weeks had elapsed since[...]to the people of Australia, and we too have On investigation, Overseas Department[...]a part to play in that. I make a "Call" to ofl1· that this was a common occurre[...]g in Adminstra· that some of our overseas agents were quite[...]effort to make our service to the public a This breach of rec[...]uni- unselfish service to a Common Cause. transact business with another institution, ra1her form /o[...]-"WERDNA".[...] |
| [...]quisitions could embody a suitab'e clause and[...]to avoid adjustments , interest could be retained[...]business, even from other banks; but if every[...]summated. In either case -E. J. WILLIAMSON (Busselton, W.A.)[...]The simplest way of doing a thing is usually WOMEN AND BANKING branches. It[...]As no one can say wi th certainty how many well as in the Administrat ion.[...]or how few changes of interest rates will be The weight of opinion was not 75 % in necessary in the future, I say we should get "Pro Feminae", who, in on[...]costs, and not satisfied with this tremendous Having in mind that most sub-inspecto rs and[...]-A. H. MILTON (Hornsby) managers were of the age when new ways[...]the primary and basic industries. the old, and that the younger branch office[...]However, I feel that "Pro Feminae" has now were quite content with the new, the decision[...]up on the coalfields or way out west in 1he With the change in interest rates last August[...]con- is it proposed to continue the phenomena were previously opposed to the products sys· ducting a vigorous drive to convert surplus of procreation ? tem are now convinced a[...]ank funds to interest-bea ring fixed de- I must express my disagreeme nt with the the choice and[...]We are meeting with considerabl e success; o[...]but frequently we encounter the depositor who and who would want to resuscitate it?[...]in the General Classification will ever reach -"DODO" carries a balance well in excess of £1,000, yet[...]"prices to drop" before he buys a house, car, figures showing the number and type[...]suaded to lodge any surplus on current account,[...]the interest rate has but now he will not pay £1 per year for allow- Juniors[...]1,282 made it very much alive, for it showed up the ing a bank the privilege of using his money.[...]Being of a cautious nature he is not prepared one g reat disadvantag[...]to "fix" his surp lus for even 3, 6 or 12 months Under the old syste[...]even though it is unlikely that he will actually "B" status if the in terest rate changed even, say, fou r[...]manage rs have some discretionar y "A" status 312 work in calculating the year's in te rest. Calcu- powers of prepayment , but it was never in-[...]t the requi red rates, tended tha t they make open promises in ad- "A" status 1,436 and wou ld mere[...]K. G. HUTCHISON (Housing Loans Dept.) But wi th the decimal sys[...]current fixed deposit rates but be prepay- We have inserted the figures asked for series of decimals had been adjusted to a com-[...] |
| [...]to power, water, roads and other pro- defend itself against misleading and unjusti- ductive works, rather than to swim~ing fied public criticism concerning its various pools, bowling greens, community hotels activ[...]and other relatively less essential projects. "Bewildered" in the December issue of However, we do not lightly lay down con- Currency (p. l 0).[...]ions, and each local-government project The answer lies in one of the Bank's is considered on its merits, &ince we well long established practices. We do not nor- realise that in some areas amen[...]ract or retain a population whether criticism is justified or not. There for work in important industries. are two reasons for this. Firstly, contr[...]ig usiness: nings in 1946, the Bank's[...]misleading hire-purchase facilities are now used to the statements is rarely successful. It mere[...]"We have 450 branches. ess , '~[...]. bus1n ·, In many cases, however, authentic pub- lished data, such as the Bank'[...]* "We are not bke a ods, or ' 1~ ,[...]ormation to refute What will be the Gazing: movements in Aus- "We are a national ins 1 0 f!icl 1.' ti \ inaccurate[...]They must be more than at, tbC b' 1~ 1[...]merely a matter of "They must understaod tbeir 1 * *[...]A reasonable answer· to the question can[...]to lllai,. Loans: authorities in Aus- the many items which make up our balance "Our greatest problem 15e5..-to '1 tt~ tralia by custom or because of legal dis- of payments.[...]capital works from Government sources only. However, the present financial stringency[...]lo has caused many to seek Joan funds else- from here, the Commonwealth Treasury and where and, where necessary, the legislation the Commonwealth Bureau of Census and[...]It meets to consider the estimates Over the Industrial Finance Admini ra· widened. and make policy recommendations.[...]ast meeting in November, it also from the Bank, thus adding to the very reviewed the results of the Ticket System field.[...]· · re- numerous loan applications already before in 1951-52, and discussed capital movements Nevertheless, the past 12 mont~s in a us. In total it is not practicable for us to and other matters affecting the Australian trospect show the changes in policy[...]London It is many years since Aus-[...]irtually no change over the year, as fun s Should We Care? Perhaps m any[...]ket. However, from time to time, past loans[...]The volume of sub-underwriting ::ictivitY We don't entirely agree, and, though re- 5¼%[...]this means support for capital-raising ~as cases must be best known to the council The con[...]tenance and expansion of essential consurn_e~ we have felt obliged to refuse permission 4½% per annum. These terms were slightly services, and to a wide variety of industna for proceeds of loans made by the ~ank more favourable to the borrower than the undertakings. to be used for certain contemplated proiects. recent 16th Security Loan in Australia. The decline of some 6 % to ap[...]This is done with the national viewpoint However, the market turned down before £ 15m. in hire-p[...]on that the loan opened and the underwriters were temporary, and arose partly fro[...] |
| [...]velopments in the housing field. The com- Ledger Sorting: Arisin[...]reports on the building industry from all Office Representatives, a tri[...]as well as by interviews conducted in Sydney leave[...]with persons associated with the industry. This system has largely overcome previous Since late 1951 the number of new houses difficulties in the sorting and speedy lo[...]the industry and, as a result, there is now group.[...]been absent for years, and a marked im- examined with a view to the introd[...]through building and housing societies to There is a We understand there has Oohips, Dr. Coombs said-[...]icular tasks fit into the broad were produced by the party responsible for St[...]e great majority of branches, between the A dministration[...]t •ij•!n · some effective contact between[...]. <ecutive offi cers are not Just names on To date, 78 £IO fo[...]times during the currency of an advance- ' Weaknesses and strengths who are[...]remainder in Victoria and South Australia. from their present domicile.[...]It seems that bookmakers have been the The slack is being r[...]Cost Conscious: nowadays of the risk |
| [...]rt in the launching of the Teleprinter Service between Melbourne and Sydney offices. It has been qu;te[...]• and we have really enjoyed the weeks we have been on it. Everyone we have met in connection with the se rvice has been[...]etary's Dept., who has done all the hard work for us and been so very patient. He also arranged for all the help from the G.P.O. without which we could never have managed. heartily reciprocated. We shall earnest- Firstly, we spent a day at the Chief ly endeavour to make the venture an Telegraph Office, Sydney, where we saw unqualified success. their telepri[...]TING changes have recently been overwhelming, and we thought we would morning here with us to make ure that made in the system in vogue among never manage. However, after a practice everything was running smoothly, so we Scottish banks for charging for current on their machines we got enough of an wouldn't be too worried if anything went account services. idea to go back and try out our own wrong; and we were very grateful to have Hitherto, t[...]support. lowed a general rule of charging the recipi- Mr. Brown of the G.P.O. During the second week of operations ents of cheques an ad valorem collection At last the great day was set for a week Pat Doohan went back to Cable Section fee of l /- per cent upon all cheques de- hence, and we started to worry about how and Josephine Li[...]hed at branches other than it would all work out. We normally have has had two and a half years[...]jcct to certain exceptions. first day or two we were left connected to bridge, England, so is qu[...]m had long been criticised, Melbourne all day, so we didn't have to operator. She likes working[...]ng on time. and has now become accustomed to our recipient of a cheque[...]what she ha been used to. Also, Jo likes drawer as an account-holder. Mr. Richardson, se nt the[...]- Australia very much, and we are glad to But suggestions that t[...]have her here working with us. should be adopted of chargi[...]In between the transmitting sessions we Officer Vic. from Deputy Governor. re[...]ages on tape so they can b,;: Now, however, the Scottish banks I would like to take[...]pro- minute, so you can sec it is a help if we encashment at the drawee branch, or gress of the bank in that it will pro- can cut the me sages on tape prior to[...]greater. communication between our two main Melbourne beats us every day on the Set-off to this[...]number of messages sent, and we would like allowed to the amount of 6d per mon th[...]sh those members of your staff reminding us we are "supposed to be" Head[...]success in this new venture. However, more and more people are using the service every day, and so we are In special cases where particular requ!re- Mr. Mcwatters sent the following answer hoping to catch Melbourne in the near ments make an account unremunerattve back right away:[...] |
| [...]But this is what a colleague told us of[...]tical eye of the public, is no ing a word? Permit us to introduce you to[...]"So well docs she do it that the work Miss Betty Baker o[...]"As well as judg111cnl, Miss Baker dis•[...]with which she plots her points, and the curious-looking picture things called[...]Miss Baker is self-taught and obviously has that lo the uninitiated resemble nothing[...]iew of the Himalayas or the smokestacks of a power-house a rush job to be ready by 3 o'clock, hut L S[...]g a job, someone has an after- have caused you. parabolas, plotting hazardous paths from point lo point through co-ordinates, a[...]if we used a different base for these figures.[...]hs again'. NE of the Australian delegates who now; and people competent to[...]acc0111panicd the Prime Minister, Mr. us she is uncommon ly skilful al it.[...]But that's not often." Menzies, to the Commonweal th Economic Besides those published in the B[...]and the Economic Commission for Asia and told us. "The only 'headaches' I have arc takes[...]1111111111 at any rnlc, a week.[...]the North and what were their names?[...]ave Sydney 3. How long must a depodt remain in the Savings Bank before[...](a) The City of Brotherly Love; As we went lo press with this issue just (b) The City of Da[...]ate; (g) The City of the Seven a mysterious object, described as a "flying[...]Should a person under the age of 21 years be allowed lo the northern skies, headed in a southerly open a Trust Account in the Savings Bank?[...]10. How many avings Bank agencies were there at 30th June Our own sur[...](Answers-Pa ge 24} homeward.[...] |
| [...]there is another significance, we should be glad this misinterpretation. We suggest it may be to hear of it as we do not seem to have used appropriate to take the matter up at high level[...]ANSWER:-Yes. "Redemption Value" is the[...]commercial practice, however, to show amount[...]to another branch, should C.S.B. 18a be marked be true of overseas bills (as distinct from[...]--o--- ANSWER. : (a)-C/1 17/15 sets out the position ANSWER:-!! is not necessary to mark form clearly and le[...]be sufficient, or does the inclusion of the wo rd suitably taken up with the branch[...]ANSWER:-Since the introduction in 1932 of this regard,[...]"This form (C.B.3C) is also used when we are "Bank-Not Negotiable" as oppos[...]1n a country where we have no Agency arrange- tion for the use of the former crossing would[...]ments." Could this form be used for a mail appear to be that s[...]S.B. DECEASED A/Cs. we have agents but who lives in a town some[...]ruction 470 For example, at this branch we arrange a does not state that the account should[...]her to operate") is deceased. Should in the Western Zone of Germany. Usually the[...]rom D.S. (Q.)-On whom does the onus rest when[...]the account under review until dealt with? we:-{a) Arrange mail transfers through London[...]ce on C.B. 3C; or (b) issue a draft on London; We wggest that Instruction 470 be amended[...]for him to make the payment to the favouree "should". Line 2 - Af[...]ANSWER: - The services of an Agent in the ANSWER :-As indicated in !he second sentence[...]y Arrangements Book situated We have recently had several cheques returned The[...]survivor (Instruction 468) and it is not We would expect our Agent to make the as to Disoosal" where the[...]given • on. the cheque. Does not the onus of opened although this action is preferre[...] |
| [...]195 1/ 52 concern of the paying bank, as if such were the[...](greasy). However, at a later date this figure was our own islan[...]sure of the account be answered before[...]ex (1936/ 37 · 1938/ 39 = 100) for that been caused in having the cheque cleared, which,[...]and placed the incidentally, was drawn on a Commonwealth due date, viz: "accoun[...]1949/ 50, the original estimate having allowed ANSWER- Legal opinion is that if a cheque (c) if so answered, and funds are received[...]o the credit of John Brown we be p laced? (sgnd.) James Smith" the endorsement[...]sure of account be answered before due collecting bank.[...]to meet note on due date, how would we[...]Group Assurance Suspense Account at Melbourne ANSWERS- On the assumption that the promis-[...]l . Are we correct in doing this?[...]marriage, demand", the following answers are given: 2. ls there any way in which we could use Staff C.S.B. 19, notice of correct full name C.S[...]r documents" would Contribution Suspense Account? could the relative forms be filed w[...](b) It would not be correct to answer il Query No. 2 is asked, as. on[...]have been credited Staff Contribution Suspense ANSWER :-Forms C.S.B. 19 and 237 arc filed[...]ANSWERS, l.Yes- this procedure is favoured.[...]Suspen~e A/ c with premiums due on a policy[...](c) Provided we acted in terms of customers' VARIOUS[...]C/ 1 l / 49(c) . However, this procedure is not KIM .: (1) Do charge[...]favoured by the various insurance companies Office for clearance of "Suspense Al e- Savings 2. (a) No. But it wo[...]est that the policy be Certificates A/ cs", and "Suspense A/ c- Com• presenter s[...]transferred . monwealth Bond Sales for the Public", go on contact maker with a view to having[...]icy wou ld ordinarily form part of the miscellaneous, or government, section of p[...]equirements. of (2) Where a decimal book is in use at branches, 3. Where one of our acc[...]the local State law as to death or succession must the credit decimals be shown in red ink,[...]chP. ques that authorities from customer authorising (i)[...]o-- are entered in the large transaction book? ANSWERS :[...]CERTIFYING P/ N's. l. Miscellaneous (N.S.W. Branches).[...]g credit decimals in red should be followed, as by the maker. the BiIls'[...]the ing them from debit decimals and thus[...]ANSWER- Although the protection of Section tr[...]recorded therein, but it is Re port 1952 .- Wil l you please te ll me how it for certif[...]repared to accept endorse• vouchers. However, it is the usual prac• parable chart on Page 11 of th[...]e recent report. Is the length of However, C/ 1 17 / 15 relates to cheques and perusing the day's vouchers in terms the ba[...]large amounts have been referred ANSWER- The alteration in the apparent t re nd[...] |
| [...]taxation refund cheques go astray and gel used INDEXING JOINT A/ cs.[...]by third parties get on if they were not able to "SHORT CUTS"-Re local Exchanges[...]nfinue to address the case of joint or trust account holdings where for Exchanges, and each d[...]ctice is becoming a reason for it. Surely just the name and address risk of a search on acc[...]ANSWER No. It is not considered necessary, in size to C.B. 44 (outward remittances), under A NSWERS : Usually the names of all joint holders are sub· the[...]in which case the search is to be made COMMONWEALTH BANK OF AUSTRALIA of "Not Negotiable"[...]i:e care that proceeds are properly holding will eventually come under notice OUTWARD EXCHANG[...]applied. The Commonwealth Bank, in through the interests of th[...]n- fore encourages its clienfs not lo make siderable time in compiling Exchanges.[...]"Order", as !he protecfion already ANSWER A similar suggestion was recenfly[...]record of cashe d c h eques, Pe submitted lo us. However, we consider !he 2. The mode of address used by the Bank suggested form would no1 be warrant[...]vings, Band volume of cheques handled at the various and conforms to the practice in Aus- cash withdrawals; (b) All other[...]ter-heads of behalf of our own branch customers; (c} s,mp all points, Most branches use adding-machine companies, firms,[...]ANSWER-All !hat is needed ,s s,mp Y o in the machining[...]PUBLIC TRUSTEE ulation of income apply in the following cases, R.W.M.: Answers to these questions may be of general interett.[...]fo r the securi- . . branch, trustee in account[...]t Current Ale ties signed "The Public Trustee per with .... customers not to draw "Order" cheques (leaving by one of the Public Trustee's officers signing Child Welfare Department, trustee for aside, of course, the obvious reason of less work unde r a standing authori[...]llers and ledgerkeepers)? It seems to me Trus tee under sea l? If no t, would you p lease mission of N.S.W. Trustee dependents of. that a person mutt have conside[...]ANSWER : These paragraphs are based upon ANSWER: No. These moneys are held in frusf (and which is paid before the drawer arranges[...]in force in the respective under statu1ory power. The beneficiaries arc, for payment to b[...]legisla tion, or otherwise, for the Public Trustee disability preventing them from managing th e~ If the cheque is a "bearer" cheque, there will to delegate to his officers the power thereby own affairs, bu! all are living[...]ted in terest in 1he funds wh,c I should imagine, will have considerable trouble tion is that wher[...]g that the cheque was in fact lost by by trustees is permissable, such appointment you[...]nd that he consequently (assuming it was must be made by all the 1rustees and not merely positions and testamenta[...]ake an example, how would people whose Trustee.[...] |
| [...]nk it is suggested that a prize be awarded AN SWER : When the present Instructions were[...]tical in application and which will result in a could be lodged without our knowledg[...]ties for registration. name of the d rawer of a cheque. Invariably, The sc[...]Bank adopting a system commonly used in[...]industry whereby the intrinsiL worth of a par-[...]the fact that lack of space has not allowed the[...]over the first year the suggestion is UNUSUAL SUB-BRANCHES writing down of the full name of the drawer.[...]ANSWER-We agree that the form cou ld be R.l .J. (Temora)[...]enlarged wi th advantage and we have noted staff, particu lar ly those in the Eas[...]ted. The size of the pa pe r from ANSWER-This suggestion has received previous cerning the sub-branches a t Bever ley and Bruce[...]ut the introduction Rock in W.A. Cou ld you te ll us something about a factor which must be consi de red to eliminate of the sc[...]industries such as ours, it is more fitting to arc run.[...]k to longer-range rewards through promotion ANSWER : The Sub- Branches al Beverley and[...]r positions in the Service to officers Bruce Rock were origina lly conducted by the drawer to be ascertained without difficulty. Two[...]and constructive effort in State Savings Bank of Western Australia, which lines could be used to show the name if desired. putting[...]is t he emp loyee of the Crown Law Department of Western Austra lia, Boners Department indus tries where the great majority of employees[...]ork of a repetitive and manual to which t he Bank makes a paymen t for h is[...]industries, there is also a greater clement of general and statistica l books however, are mai n- required to confess ,t. So use this[...]justice in "on-the-spot" rewards. It is also of taine[...]to operatives below the status of supervisor. An account is conducted with a[...]custome rs a nd othe rs to cove r th e ir fi re risks[...]to a £2,000 house in sured to £ 1,000 would be ca tes lodged fo r safe custody at the Sub-Branches[...]school accounts to Victoria, South Australia and say, Aus tra li a a nd New Zeala nd Bank Ltd. is[...]of the above Instruction. made payab le to "Commonwealt h Ba nk of Aus- [Policies which are "sub[...]the amount be placed in Suspense Account, or directed"; or, if these words are omit ted, is t he the Bank's interests were fully covered .[...]itled to return the cheque fo r [Houseowners' and Householders' compre•[...]for the correct appli- with these policies customers in ·their own in• cat ion of t he funds[...]ensure that prope rties are not ANSWER-As school accounts cannot be opened ing ba n k o[...]he proposals for such in the Commonwealth Savings Bank in the ANSWER : The responsibi lity of ensu ring t hat[...]ed, the item should be credited the terms of its customer's mandate are o bserved the full value of the properly and a false state- Suspe nse Account pending reference to the lies at all times with the payi ng ba n ker. Aus- ment may affect payment under the policy.- Ed .] pare nt or the b ranch at fault.[...] |
| [...]ANSWER:-The system of delivery from the to approach the various government departments, (a) Initiating branches[...]from the consignment of the pass- ready in use with several American banks. lengthwise on[...]ate of receipt of passbooks should be ANSWER- Apart from the Taxation Department, be re[...]er 30 million passbooks tion in such cases. However, the design a nd "Letters Received" stam[...]iew, and your suggestion, for If th is practice were adopted it would have suggested above has not been experienced. which we thank you, will be borne in rni nd a twofold advantage for all b[...]ew to simplifying the procedure when discussing the matter with the various (1) The amount would be in a uniform posi- involved in the receipt, custody and control of[...]ing on the return journey of form passbooks will be issued to branches in serially-[...]h sheets, forms C.S.B. 24a. Branches will be[...]UNCLAIMED BALANCES ANSWER- Many similar suggestions have been[...]Do the provisions of the Unclaimed ANSWER: We thank you for your suggestion, submitted in relat[...]ANSWER: No. The only relevant legislation matter.[...]--o- the Commonwealth Savings Bank is Section 151 ceased Est[...]of the Commonwealth Bank Act, 1945/ 51. Under the Bank disp[...]n postages is incurred, as many requests are followed oy a second request, and often an A.R. card is d[...]considered the time and expenditure involved are justified by the discrepancies de- tected? ANSWER- The method of auditing agency[...]accounts is at present under review and branches |
| [...]Messrs. stark facts facing me - or is it just my chewing and bone-picking between rep- W. S. Argall and K. H. G. Gordon, dele-[...]Staff and senior gates appointed by the Commonweal th Staff of the Bank[...]held at least The Bank's representatives were Chief annually since 1927 to boil up, rinse out[...]on out, air and Staff Inspector, A. M. Husband, in the Those who don't want t[...]e of Mr. F. 0. Walters, Chief Super- linen, as it were, as regards conditions intendent of the C[...]orrying our leave, and Staff Inspector Wilcock, who was Staff of J.F.D. and Housing Loans 500 neighbour b[...]Mr. Mason told us that his task Conference was to institute a unifo[...]service. We understand the recommendati ons We are informed that this, the 49th arising[...]k- of commonsensic al and friendly compro- usually they go through Administrative[...]Committee-a nd by the time we reach print TWO! Me and the Governor! And we're mise on both sides that has distinguished[...]getting sick of doing all the work in this previous Conferences, and served once again no doubt the decisions will have been con- veyed to the Staff. (At any rate we'll all Bank; so you others had better get st[...]what it was all about. And we wanted to Amongst the territories they visited were Bank Sur"\-{"., of[...]something about it. New Caledonia, Fiji, Western Samoa,[...]Briefly, we found, it amounted to this: > In 1947-48, you will remember, the gov-[...]They spent many weeks amongst the F And not a darned sight of him could we able for the development of agricultural,[...]get. industrial and commercial enterprises estab- 1,Tru•,,1 fl/Ill plr, his brow all wrinkled and furrowed with Mr. V. D. Stace of the Reserve Ba[...]first-hand f.111 /1 Ill ( |
| [...]ler, R· E., Bankstown, daughter. marked on our premises, and said she had O[...]G. D., Admin., Perth, daughter. come to us because she thought our branch |
| [...]ice Cross rewarded his unrolled the red carpet to welcome back efforts. H. E. (Harold) Stallw[...]tant post of Assistant to the school children to swell our School Savings[...]He joined the Bank at Port Augusta in[...]mworth, Manly, Assistant Accountant C.S.B. Sydney were Newtown and Bondi Junction . the stepp[...]ther four ment was Senior Typist "B" in Housing[...]office, and in 1946 became Chief Clerk HOUGHT we might shed a little light G.B. Sydney, p[...]Maybe she'll Jllake Economic Department. Harry is well known affairs over the years, having be[...]Training College for mitteeman for both South Australia and and dance! Here's hoping. his capable lecturing on those abstruse sub- N.S.W., and, in the early thirties, rep[...]ese Economic chaps deal with. sented South Australia on Staff Negotia- A Jot of hard work and[...]* * * just indicates what l've always thought[...]Staff Department- Degree at Melbourne University just before O give a bit of "oomph" to the[...]r, and after resumption from war ser- we introduce Miss Stella Mudge, J. P.[...]esumed in plane; after three years with the Royal Aus- 1924, and spent over three y,ea rs at[...]before joining Inspectors' Depart- staffs, and we wish him all the best al lfay.[...]ledge through the study of arithmetic, music, geometry an 4. No (C/1 11/16 [c] ),[...]) Entirely, wholly; (b) by that very fact; (c) between living salem; (c) Washington, D.C.[...] |
| [...]A number of other entries were of high standard, and the following girls were[...]for the interest and co-operation shown by just over half of the girls choosing to[...]irls had considerable interest in the topics they were discussing, had thought about Y OUR Editor and Assistant Editor were[...]ssues involved, and had developed of discussing with Mr. Dooling, Chief State quite a Jot of[...]ompetition, and such expressions of views cannot, we They were given a most cordial recep- feel, be other than[...]tion, had a taste (or two) of the famous S[...]Winners are noted for, and were most agreeably[...]ed by the committee would forthwith be discussed. Editorial Committee, was awarded to Miss Elsie Young of Parramatta Branch for her The visitors were also very hospitably contribution on the subjec[...]Female Officers". they were put through a keen third degree The E[...] |
| [...]settlement in Australia, for its frequent Strolling along to the Commonwealth • floods, and its production of cauliflowers[...]o windows and one might retaliate with a fussilade of revolver[...]swing-doors of the banking shots, and so make it a real battle.[...]r! They were disappointed, however. Ap- |
| [...]H.O. MESSENGER IN WILD CHASE thought, but considerably less for action. And so, no doubt (as they say in Parlia- ment), more will be heard of the matter "in another place."[...]ENERAL Bank, Sydney, also had not arousing alarm in the mind of the its spot of excitement just before suspect on the other side of the counter *[...]* Christmas, when a suspected forger was arrested after a wild chase across Pitt[...]ues. Clements was helping II New Australian posed of than a daring attempt was made[...]ore was on the alert for the reappearance Here we let Accountant Carruthers take and inches, raced after the suspect, who of the utterer. up the story:-[...]d deal He promptly crammed the New Aus- At about 1.45 p.m. a person presented[...]rmed, and bad him brought back to rather bewildered-and lost no time in parently signed by a customer of the branch the Bank.[...]making his way to the counter. requesting we deliver the cheque book to It reflected credit, also, on Teller J. R. . As he came forward, the suspect broke Mr. K. Jones, specimen of whose signature McAndrew, who recognised the suspect and rnto a run for the door. Seeing the[...]the correct place. Ledgerkeeper Ford, who is custodian of cheque books, queried why the customer should be using a small type requisition, and why he wanted a book of 30 forms when he always used a book of 240 forms. The "Mr. Jones" stated that the customer • required the smaller[...]1111d '/',,//. ling £510 payable to cash were presented •r J. He l1[...]parh 111 11,,, arre~t Teller Bray had his suspicions aroused by the fact that the presenter was not one[...]1·,,lu"f,,~ ... of the townspeople who had previously[...]/f,,,,,1 cashed cheques of large amount for the cuswere in fact the cus- • tomers. They were then referred to Accountant Carruthers, who, on hearing the whole story, refused to authorise the cheques and immediately rang the Bank's customer, at gave Messenger Clements the signal[...]figure and bring him back. description of him, plus any outstanding allegedly forged requisitio[...]s Pitt Street and Martin Place to- The Bank's customer, now on the phone,[...]At the entrance to Challis House, the office, where he was detained pending the[...]d back across Martin Place arrival of the Bank's customer.[...]trial. The Bank's customer arrived and denied and requisiti[...] |
| [...]forget that extra "Bankers Not Like Normal Husbands" £ I for which we asked this morning?[...]. However, being loyal wives, we'll con·[...]mile when people say "what an In January issue we invited your wives the fire loudly compla[...]easy job-they only work from 10 to 3", and sweethearts (may they never meet) draught[...]"no heavy washing" and "you should be to use the columns of "Currency" to mat u[...]able to afford that". tell us what THEY thought of banks and Ba?kers, we learn from experience, are bankers and banking, and how YOUR job not like normal husbands. We just cannot After all those brickbats, one b[...]calculate what time they should be home we do feel that a good spirit of comrade- Mrs. Eu[...]d when late, dare not berate them_: ship usually exists in branches, and we up the challenge by peuning us the follow• for if we do we will promptly be told: "It's do appreciate the kind[...]the busiest time of the year, can't possibly generally take in our joys and sorrows. ing amusing letter.-Ed.[...]with the boys, what else can we expect tween our man and his job, and the little Dear Sir,[...]gossip with the girls, and what do we [ And thank you, Mrs. J--, for rousing lent idea. on us so nicely. What do other wives find-a glowering male who thought we At last comes the opportunity for which were never coming home, "no wonder tea hate most about us Fellow Offu::ers?-Ed,] my fingers have long itche[...]The neighbours ask his advice on every- my first wild desires, and decided thus: thing remotely connected with money, so either we have them in for supper and[...]eme heat in summer, and cold in winter. In summer we glower in a corner while he explains simple Brusher-How it Works maths. or kiss him farewell as he dashes wives sigh over white shirts that[...]er half of a soap ad., Saturday mornings we struggle with the has been good enough to su[...]while he works, and ing explanation:- filthy to wear tomorrow, old girl." enviously watch our neighbours directing The method of multiplication is one used Closer examination often reveals multi-[...]nd Asia, and coloured ink patches where "someone just And boys, we've "had" that excuse of is believed still to be used by some Russian brushed by, dear." Was it, we wonder as "can't do much in three-quarters of an peasants. we scrub, that little blonde thing on hour" that you always mutter when we ask ledgers?[...]you to get the meat at lunch-time. We have 11 x 4 and write it thus . . . . 11 4 However, winter changes the story, for heard b[...]never knows what change he the same answer) is 5½ x 8, but pushing aside drying clothes to stand over wants. suppose we use whole numbers[...](c) Again, similarly we would write[...](b) as 2½ x 16, but using whole By B[...]numbers only we write it . . . . 2 16[...]even) we delete the 16 in (c). &[...](d) plus the add portions resulting fro!ll[...]product, the final answer being obtained[...] |
| [...]AD-SC-2 Staff Inspector Wilcock Returns from Overseas[...]the Harvard School of Business Administra- On the eve of my retirem[...]a great deal of data that should prove useful officers throughout Australia for their valu-[...]s to be attached to the Commonwealth Bank[...]One of his most striking impressions was of Australia.[...]one could meet in the service. We serve a[...]States and Canada, partly because of the promote a service to the Australian Public S[...]e in any country of the world |
| [...]AD-SC-2 Effect on Cattle Industr y of |
| [...]An Unusual Bank N the New Year's Honours List tho[...]Pago, must surely qualify for classi- Mr. L. G. Melville, our Assistant Governor his honour and wishing him well for the[...]fication amongst the world's most unusual (Central Banking).[...]k in 1931 as Economic Adviser Ingenious Machine for School system and ma[...]America, but otherwise it is he was still in his twenties but had already made a mark in South Australia, first as[...]have been within the Bank and as a member of various I wondering what Instructions 949- Each morning these i~landers leave their Commonwealth committees, in shaping the[...]grass huts much economic policy which was to help Aus- porated in the prosent Branch In[...]method was necessary to enable school monwealth Bank Board.[...]He has also played a prominent. part tiously with the large number of deposits bank and trading-bank business for clients, in world economic affairs. He w[...]imination as regards class, advisor to the Commonwealth delegates A machine was designed[...]pable of impressing the value In 1944 he led the Australian delegation an adjoining island just as readily as the[...]he Bretton Woods Monetary Conference to the usual passbook. By not bringing these which resulte[...]yment and Economic Stability. Then at Warrawee Public School, Sydney, in jects. One S[...]in the States gaining wider experience in for Australia and South Africa on the however and the manufacture of further the ba[...]Warrawee has operated satisfactorily during[...]e now being manufactured for How Jong will it be before the Common- Relieving Managers a[...]wealth Bank recruits its Island branch Bath, P. A.,[...]. N., Wales at an early date. The system will be[...]and We tern Australia later in the year. Guinea native "boys"? West; Harris, F. B .. Griffith; Bowen, A. L., 1oonec Pond ; Sladen, N. W., Roma; Walk[...]rtlcs, H. J., Coogee; Chambers, T. B., Drummoyne; West, J. R .. Redfern. Cadets (Executive Training[...]Sydney; Alford, B. A., Glebe; Stratton, N. E., Murwillumbah; Topfcr, G. H. G., New- castle; Morg[...] |
| [...]will be more thoughtfully composed by[...]if we spend time on it early in the day. eyes a man's w[...]enlarge upon, but if be will persist in using mind, as a branch girl, the captain at the[...]be cross if An inspiration by his constant enthusiasm[...]or a word of explana· towards his job and his unswerving loyalty tion. to the establishment in which we serve. Let him who would measure up to my[...]ease, let him have a sense of humoU? · encourage us to attack our own duties,[...]Let him be cheerful, let his smiling "Good however junior, with energy and purpose.[...]approachable. Let hilll standard of work so that we may never realise that we, his staff, being only human slacken and never be[...]to make errors, but let him remember the and helpful inst[...]teach us to learn by our mistakes. experienced superior ar[...]If any of his staff have given him cause[...]t for a little intelli- concerned directly, let us not hear of ~15 Trust gence, let him confident[...]avours on those whose position he is most justly entitled, he in his dealings with us. Let him correct flashing personalities bring them under his utilises a mid-week afternoon for a us firmly but quietly, Jet him not shout notice, but let him recognise the accomp- game of bowls with business associates or abuse for our misdemeanours so that the lishments of t[...]e- entire office and probably some of our follower, the steady worker, the punctual ments attended to during office hours, Jet clients will also hear. officer, the diligent tryer, and let[...]and promotion accordingly. that l will the more easily give misleading by strivin[...]ent if wins the respect of his staff, he will be Let him always be appreciative of good[...]service. praise ii he would encourage us to better Tact ourselves. Let him know that we, his[...], his typist (1 say this most re- staff, can be trusted, that we (and, per- spectfully) let his moral stand[...]ACROSS THE PARALLEL-Odgers:- and myself will develop greater initiative achievements, his business acumen, his Exploits of the R.A.A[...]HAPPY ISLAND-Danielson:-One of encourage us to learn more about our jobs;[...]-Tiki Expedition returns to the let him instil in us the realisation that Let him know that[...]dignity. finally wrecked. that the conscientious officer does not go Let him know the value[...]airer incidents in the early life of this well· Let him regard me, his typist, as his[...]mate, his confidante, his most obedient sex; we are not impressed by manly expres- servant, but n[...]feelings towards the users of blasphemous Author of "Big Show" tells of further mem[...]to as "Miss--er-er" Let him be methodical-we know that A PILGRIMS PROGRE[...] |
| [...]difficulty. However, it is not possible for form hi[...]all to make satisfactory explanations of this One fault which arises in insisting upon I) gen[...]time training, and to provide hand will be of benefit in its under- at compulsory le[...]branch will, after she has gained ufficient The qu[...]apital office or administrative section it were thought desirable, the Bank could Bank has demonstrated its willingness to is less fortunate and may pass[...]iscovering in centres large enough to make this basis under this plan, I would sugge[...]practicable, but under no circumstances however, that quite a lot more could be[...]ining is required- The first to be discussed wi11[...]system, but matter of "orientation", because this ' i. -:_[...]factorily in most cases, especially whc:n wealth Bank in its unique position as a[...]be met under fire from many quarters because of[...]ibution to this) that its staff should be well versed[...]booklet, incorporating in castle Branch were "mechanised". in its poliicies and the[...]andable by a person are what they are, as well as efficient in just coming from school, the type of in- thei[...]'s functions which Conclusion[...]ff magazines over the last The conclusion here is that in the initial p read press[...]unctionary in the navy skirt and white blouse who hands out Technical Trainin[...]d by adverse criticism if their trarnmg however, where the largest prob- individual, not from the system. However person:\[ experience o( it has shown i[...]officer reaches that stage of her courteous. a short ti[...]to many male officers at the Staff ideal must be thus related to consideration ethers. For purpose of discussion, this Training College at Kirr[...] |
| [...]t raises our annual revenue frorn Should We Break Si len ce?[...]hing like £300,000. Higher fixed deposit II EWILDERED" is to be commended[...]Bank Board's Report (30/ 8/ 52) dis- interest will, of course, cost us omething; for expressing his contention[...]ld bring forth an authoritative £45,000 were made last year from the[...]adjusted profit or Joss will tend to shoW response.[...]various organisations in the promotion of When it is k[...]necessarily because of better banking or[...]produ:::tion. Of this amount aforesaid lines will be taken relative to mis-[...]£31.000 was given to Australian Univer- stal<ements which damage the prest[...], if the improvement in profit and Joss the Commonwealth Bank it will be found dustry. this[...]tch the extra net rc;V· that such mis-statements will be frw and far[...]enue due to changes in our rates for do- between. ''The Bank, as a Commonwealth instru-[...]ing business, the suggestion is that increased[...]mentality, is exempt from rates, but makes A Sydney daily paper recently printed[...]--o- instance, while the Commonwealth Bank is ing to November "Currency,"[...]al is from time to time tak- big a factor in any business." ing up the task of informing the staff of the TELLERS' STATUS It is suggested that a statement along the[...]omplete picture relative to th is impor- However, on major matters it is con- HIL[...]is that he places on the public con· "A Commonwealth Bank spokesman the National B[...]ions. tact men. stated that the Commonwealth Bank did VINClT OMNIA[...]gine that a good deal of skill and (b) Commonwealth Treasury £3,381,000[...]are rcquireJ to assist in these opera· Australian nation. A Po[...]Our front window, the officer attending make special p::iyments to the Government.[...]e of the to the needs of the public would make an Private banks haven't, they pay taxes.[...]en sense of the Bank's high duty directions were not issuing from .. behind "Last year 11/6 in[...]the locked doors." monwealth Bank's profits was paid to the Commonwealth T1easury and the National But "C[...]um for frank 1 think all branch officers will agree that Debt Sinking Fund. (The Genera[...] |
| [...]eans. A better service STAFF HOUSING will result from a more careful selection HOUSEHOLD PES[...]Losses on Sales Wann weather usually increases the and a proper appreciatio[...]work of the housewife in controlling who come in contact with the public. WELCOME the opportunity offered by the[...]nfiltrate the About 80 per cent of the customers get the Governor to bring up co[...]esponsi- 2nd submit the following for discussion and Department of Agriculture has iS![...]ofTicers that, at a time sive manner with household insect displeasing.[...]when thousands of pounds are being spent The c[...]way of increasing the number of satisfied customers is by raising the stan- annually on welfare activities (which ,,ffect roaches, moths, carpet beetles, ants, dard and status of tellers. mainly offi[...]assistance should be given to officers' hous- Application to the Department of[...]Some help is given by means of Offi::ers' will bring you a copy - post free. J[...]ed staff, no longer exists. Would it not However, many officers are faced with the in Melbo[...]rest not in decimals, but ferred and their house is sold. These officers that the staff general[...]th young families have been enterprising We are. however, quite unable to recon- This would el[...]enough to buy houses because they are not volume of errors which occur[...]il next. one particu lar phase of the work must re- ditions.[...]Twenty-one officers and typistes are duce error[...]ough it m,1y not mean If a staff survey were made of branches photographed as attendin[...]he great majority ference in Melbourne. Jt will cost a large sent imposed, it should re ·[...]their own homes ,um of money, and much time will be taken siderable saving of time. are living in sub-standard rented houses, or in transporting these officials to and[...]third or fourth grade boarding houses - Western Australia, which in our opinion i, What is th[...]to various points to su;t the Bank's conveni- W.;:., a[...]interstate transfers are more frequent which we trust will be prevented, or else[...]ading banks. This the whole economy campaign will become a A Business-Getting Course? I think s[...]h~ reasons mentioned under the HILE we have C/[ books, Circulars remuneration. for we must lose many ad- Cloak and Dagger column in "Currency" and C/Ms, there is little excuse for vantages, assistance, etc., by virtue of the we remain - 'TRULY ANONYMOUS". the officer who does not know what distance separating us from our friends and --o--- !o o when business comes his way, unless relatives.[...]PROMOTION S 11 be something unusual; but one thing thes-~[...]airways companies, and various branches of PI lSHfNG the opportunity to indulge how to attract the business which is the pipe[...]ech", I hasten to p dream of all conscientious Bank officers. the Public Service, provide housing at r·[...]d sugg~st: a sound sustained record over a period of ledge they na[...]ds, and by his very ex- 2. A quota of houses be bought for r~n-[...]apable and personality required to attract business. I seriously suggest that any step in the of giving his[...]ed sufficient ability in above direction would make for a more con- married officer with family responsibilities this direction, a security clerk will surely be tented staff, and, furthermor[...] |
| [...]obviously attain classified status about the[...]later on. One thing is certain, A will ne~er nevertheless, are there to weaken his con- PRIVATE STUDY[...]ersonal animosity or favour of reporting not conclusive proof that he is not capable; K.I.M.'s[...]preciation of the is perfect, but ours-we arc told-compares not be viewed with suspicion. The old re- subject.[...]officers' standards but this we are given[...]wasted on the recipient who obviously is WOULD like to say Congratulations[...]grimly true, and are a challenge to us al to make the necessary political move 10 as Cadets appeare[...]the junior or young man who falls short .0 However, one could not help noticing[...]to its :idvent, we all strove for that e.xtr~ Sydney. The writer,[...]job well done counted for something no[...]By this means we will all undoubtedly attain managerial status by the time we reach 64 is a mighty driving force to most[...]years of age and we can look forward to Without it we are like water that does no ascertain the extent[...]move - we become stagnant.[...]which to increase the Bank's business in Why should not the more sen10r[...]. is capable of holding down a job? If ~e because there were no appointees last year, Those of us who have not left in the cannot muster the necessary capabilities, 1 e either.[...]job will find him out. However, even then[...]r further enquiry. Is efficiency is rewarded, will avoid hopeless- it must not be left to one man to condemn it perhaps because the branch carries no ness, misunderstan[...]office of this size, there has not by the time we reach middle age we will politics that Classification is lowering t _e been found, over a period of two years,[...]treme hypothetical cases. One of lr-:: an usually heavy burden. But if, as they[...]obvious anomalies in his that A's appoint- outwardly seem[...],ome system must be considerable, and is[...]romotion, not normal, then there is either a serious Jack[...]ng C.B.O.A.! Let's into the fray to do a~aY fault, a remedy should be found. and in[...]." (! didn't like that expression much)-must -M. O. R[...] |
| [...]me that our promotions system is open to the suspicion that the qualities[...]assumably the original difference was to pay reviewed before the final selection is made for yea[...]sfer of a young ledgcr- haps m an addendum to the weekly circular were made the ex S.S.B. officer is paying[...]frowned deeply and remarked: "Shh, it is not only give those interested a ch[...]presumed that the Actuary's calcu- show that they were, but would abo help lation was made[...]t whatever that figure be trusted with the more intricate dealings cause of a feeling of shooting for the man was[...]2. They do not know the answer them- appeals have been lodged against him and[...]ANGES Useful Voucher-Hold er the State Savings Bank[...]ed A PREVIOUS suggestion of one[...]doubt there arc the time of the amalgamation and were re Local Exchanges -"Question[...]could be of use to others in the Ser- C.B.A. Superannuation Fund[...]dled varies at each branch applies equally Let us examine the position in the light[...]useful for slipping prepared vouchers[...]It may also be used for filing[...]11 will; 1111<1 lf'hal is 1111/ worth thiH 1·(f1[...] |
| [...]ness of answering the phone and demean- BEGIN ER'S LUC[...]"I don't know that we can say much[...]me that we have just about covered the[...]from here we would be going on to staff T[...]training. Perhaps we should settle for |
| [...]THE BANK AND Ef ,AFE • Staff Welfare:- Amenities at own branch,[...]lding his In November "Currency" we reported some of the remarks were candid and re- gavel.[...]Bangkok as Australia's representative Many countries in the area arc now or for worse we have inducted a new junior. at a meeting[...]tions for collecting sav- Whether posterity will be the richer for our convened to discuss the raising of ings and for making[...]development. Most of them have co- we ourselves at least have benefited from[...]erm credit. "I do not delude myself that we have for your information, the follo[...]needs of development either of rural gency; we have at best set down a few ECAFE[...]"good neighbour" policy, or secondary industries and they charge rules for aiming at th[...]Hence some of tbe Commonwealth Bank's started on the right footing for[...]departments were of special relevance to[...]r East, known as ECAFE. ticularly the Industrial Finance Depart- "You know, if an army[...]the col- should go madly into the pamphlet busi- measures for economic reconstruction[...]trengthening economic cover fully the ideas we have been groping Our Australian institutions are well de-[...]countries in the area, both for-would be a useful article around a[...]those of the more highly industrialised[...]chnical in nature it was an American who remarked that hastily. "I am not proposing we should and, apart from the general sessions, speci- Australia could offer extremely useful write it."[...]with the mu5e, the new elsewhere to discuss particular problems. cial institutions.[...]resting to meet the director concluded. For us the toil. the sweat, the[...]cussed by bankers, economists, and civil land who told me that twenty years pre- desks, gentlemen. On with the[...]viously he had visited Australia with some[...]--o- Australia has been a member of ECAFE monwealth Savings Bank. On his return,[...]has been making an exhaustive enquiry banks in most of the othe[...]experts gathered to study some Bank after pushing this note into the tel- Australia from Thailand and other coun-[...]capital. Further aspects were considered "I have a gun, and l'm not afraid to use not we are learning to know our northern[...]ended by ing keen interest to learn about us. The teller said "grandma," about 50, an[...]represented Australia. Both on this occa- like a .32 automa[...]n scarf. Bank were submitted with other agenda these c[...]the discussions. -From the Sydney Daily Telegraph[...]overnment finance dollars of loan, a borrower may have a clause in vanishing ink. He and the writing on th[...]vanished together, leaving nary a trace Discussions were held on an informal which the balance[...]basis, and as the Press were not present event of his death.[...] |
| [...]b In concert with Sfa ff Num ers: dustry generally, the[...]question with representatives of the industries con- of staff numbers and its relation to co[...]tablishment of Branch Pro- of the various Departments of Agriculture cedures Committees we have been ab le also rendered valuable[...], but the progress already prominence to a marked improvement in m ade has enabled the Bank to function Australia's overseas trade position. Buoy- with some[...]highest July-December total ever. likely unless a marked upward trend in Imports, on the other hand, amounted to "Werdna's" plea for c enfe I the volume of the Bank's business occurs. only £ 254 million, which is[...]"Our Common Cause". Ch •td E d * * t[...]n owmen : of the Depart- surplus should enable Australia to meet ment of Social Services the Bank ha[...]authority system for the crediting of make some contribution to lbe depleted[...]. g we[...]Christmas: million exceeded that of the cndowees have their endowments credited[...]previous year by £ 2-! million-itself a We, too, wholeheartedly suppor to bank accounts in N[...]record. The Press hailed the Festive Season's twelve weeks. Of this figure, about 195,000 spending a[...]===----=---==-===-=---~ The new system will be on somewhat Jssue between Christmas and New Year- similar lines to the Defence Department earlier than usual- it could be that banks the man who work[...]that unit sales were, if anything, lower than[...]cs, but a increasing food production in Aus- tralia, the Bank recently appointed two[...]Committees to enquire into the wheat and dairy industries. Their objectives were: to discover why production in the dairying[...]For the convenience of industry had not kept pace with increased quentl[...]wing, and to ascertain the modatioP because they do not handle their cided to issue t[...]Zealand currency. Arrangements are well provements.[...]cted that the faci lity The following officers were members of ceive income in a lump sum to prepare will be avai lab le in the very near future. both tho[...]at funds are available The cheques, which will be issued in £5 together with Mr. A. C. McCarth[...]ipated annual expenditure, denomination only, will be negotiable at spector's Department) on the former Com- and, if not, to weed out unessential itemr,. all banks in New Ze[...]ittee and Mr. A. C. Gultzow (Manager. However, reviews of loan accounts often leadi[...]ter:- disclose that borrowers fail to meet loan[...]What to look for in W. Marsh (Industrial Finance Depart- because they overspend on capital items. Bulleti[...](Mortgage Bank Department Valuer). to make a success of farming. The pro- Special Accounts- over the past twelve In the course of their enquiries the[...] |
| [...]unreasonable delay does occur it i usually reluctant to return to the hand-postin[...]- earned on the shareholders' funds of Aus-[...]made, so that obviously misunderstanding however, cannot be answered by reference between remitter and beneficiary must also to government statistics, since none[...]sustenance remittances may not be un- to b[...]reasonable, because agents in some countries balance sheets obta[...]However, where excessive delay is appar- resul[...]ts: rise-by about £ 19m. year in Australia were about 9 per cent.[...]olders' funds while roughly com- j~C I' tr-rather make it an occasion for[...]ns in the United Kingdom 0 the common cause and the spirit[...]its assistance to and the United States showed profit ratios of l[...]pear in the n th e Branches and ourselves. We 110111 _· foncier housing loans also absorb a large "Statistical[...]l halves of the same circlc- 0~1•. 001 mon Cause".[...]Bank agreed to_ make the following amounts[...]s. Hand in glove with th's were falling steeply, but some recovery[...]Credit Foncier Housing Loans 3.2 is the necessity to select and secure well has been made.[...]uildings. Central Banking Business, General Bank-[...]Departments of the Com- monwealth Bank- how your Bank is[...]is there more stability than previously[...]ledger machines in use in the Bank, the *[...]available they are installed at branches were brought into force on 1st August, elsewhere in these columns. where they will provide the greatest benefit. J 952, a few br[...]about overseas agents who arc presents a businesslike appearance to custo- ed to permit such a thing, which reads[...]boy howler", to happen We would be surprised to learn of any not[...] |
| [...]SUGGESTIONS TRUSTS "TRUSTEE LOANS"- ln recent C/M's covering loans by public authorities the following clause I T is regretted that, because of the[...]not been possible to provide answers to of the lower portion of form CS· ·B· 14 - Transfer[...]of Whole Account. At present this form is usua Y "Applications for Stock must not disclose we would like, and we crave your covered with red ink notations when it leaves a Trust or be in the name of an estate but[...]We should also be grateful if con• obviate this, but will present all information executors, trustees, etc. without mention[...]manner. . of the trust (limit of four names). No tenancy[...]ion to this, expenses w,·11 be cut, b ,n clause is to be shown-all holders must This will enable prompter replies to be that there will be no further use for the rub er operate."[...]assbook held at ................ ' . Child Will you please explain the reason for this?[...]se in the ordinary course pondence between branches regarding f[...]ANSWER- It is not desired that the size sufficient to a[...]form C.S.B. 14 be increased, and there ar: ANSWER-(a) In common with established Com-[...]I.H.M .: Verified Signatures.-As all obsolete monwealth practice the relative Acts and regula-[...]. has merit tions prohibit recognition of trusts-except insofar the form. However, the suggestion 56[...]and will be further considered when form C. · ·[...]c bl0 (b) Survivors operate so that tenancy clause tions more than twelve months old need not be the Saving[...]s the stock- to continuation passbooks, thus encouraging de- neath and so be more d[...]quired. It is felt that this will reduce incon-[...]s for different sections. SAFE CUSTODY matter without any[...]from the PEP.-Delivery of Bonds held for Safe Cus• ANSWER: As signatures are usually restored ANSWER- The saving in work arising t[...]have successfully used cellulose tape over[...]ith- --o-- ANSWER-Under B. & S. C/1 3 para. 58(6) at[...]h a,·,man tot Certificates withdrawn from Safe Custody for in- instances at the branch. Enq[...]initial against the deletion of the clauses no corporation in the Registry Instruction Book[...]ANSWER-Yes.[...] |
| [...]and cast out those letters of no further use, £125/2/8[...]ow should the transaction be handled? ANSWER :-The rule to which you refer, al-[...]handling and then destroyed. ANSWER: In principle there is no obiection to . t[...]be common to all States in Australia. The rule handling the transaction in the m[...]be enormous, because at least 60% of the[...]within the category for dest ruction. cepted usage of the column. intestate father, to whom an advance has been ANSWER-Whilst adoption of the suggestion[...]just what does constitute "routine" correspon- of the[...]estate he should take into Could you clarify the use of the excess column. We have given consideration also to reducing[...]eady been given to Is it intended as an aid to adiustmen t of ex-[...]apply in respect of a the miscellaneous nature of the correspondence to be used also for cash deposits, e.g. building[...]mother dying intestate because when the rule involved, and the likel[...]r embarrassment arising to the Bank from the ANSWER : The excess co!umn is used to record married woman to hold property[...]by cheque(s) in a deposit. that of her husband. relative t ransaction later be queried by a cus- There is, however, no uniform method of record-[...]--o-- tomer, we prefer not to make any change in ing exchange provided by cash in a[...]to cash is not a cheque. This is because the[...]P. sheets and a cheque payable to a ficti tious o r non-ex istent[...]Now, how do we, as the payi ng ba n k, get on column on[...]be all right in payi ng; quiring reference usually entails considerable however, if presented th rough another bank,[...]OLD RECORDS However, your guidance please.[...]ANSWER:-A summing-up of opinions of letter containing the manager's remarks and re- years old, must be occupying a great dea l. of va rious authorit ies indicates that the English co[...]to pay cheque forms drawn "Pay ANSWER :-The suggested procedure would sugges t .10n th[...]ined at the branch in dealing with the rela- ANSWER-The question of micro-filming old in Austr alia, and, unless the re are any u·n usual tive fi le wou Id often be lost in[...] |
| [...]ence has shown that the system is fully justified.[...](2) New account forms (including lower por· J.C.-A bank cheque is presented for pay[...]ll daily news- returned to the presenting bank answered "Stale[...]s was to operate on salaries and wages paid ANSWER-A bank cheque is not a "cheque"[...]deals with provides that the new scale will operate from "stale cheques", is not applicable.[...]Department itself received the benefit D.D 10 is used for a deceased estate consisting of th[...]ments be allowed to sign them, the manager account, the amount may be paid to the -funeral ANSWER:-The Bank's salaries are paid on a[...]thus only signing letters composed by himself. creditor~. However, when other assets are held four-weekly basis, and in large offices (especi-[...]the daily perusal of all outgoing correspon· savings bank and an account at a trading bank, culating salaries well in advance of the first[...]de frequent enquiries during ANSWER:-Procedure varies according to th e funeral expe[...]size of each branch , and any delegation is leH we make before paying balance of the account of deductions, but these were not available to the discretion of[...]d have terms of Cl 1-2/ 18. ANSWER-If the account has not been paid, n[...]work 1n ad1usting salaries for a matter of a very manage[...]would eventually be refunded view of customer contact, he should sign as[...]se . What is lost on the much mail to customers as is practicable. the person paying the am[...]swings is gained on the roundabout, howeve r, to receive the balance. No other enquiries a[...]fortnightly basis, allow the Bank to adjust the THREE "WHYS"[...]KIM- (l) The noting of the customer's occupa· M.E.P.- ls it necessary to ent[...]purpose where hi,tory cards are in use. Why (usually in series, all due on the same day of[...]twice, once under a date for remittance customer is tactfully asked his occupation, but[...]also under the date the proceeds are refuses to disclose it. What is the correct pro-[...]ANSWER:-Such instances are very rare and if it? If he were to put in a leaf (faked) hoW the leaf H.P . 62B[...]the depositor were referred to the Superinten- which at present se[...]ent, or Manager, it is felt the information ANSWER-The Bills Diary has provision for[...]btained. ANSWERS: recording details of long-dated bills required[...]e and initial pri~r . officer, for inclusion. ser[...]ngs Bank Instruction 898 (School Because of the responsibility w. ic. It would not be[...]necessary. The power to sign . ning ANSWERS-(]) The obtaining of signatures of[...] |
| [...]of or for collection only", and the stamp must be "Currency" had the right idea about money- Commonweal·1h Loan -Although I cannot find the affi[...]ndorses, transfers, or in any manner uses, (d & g) followed up nicely. But strangely enough allowed to pay up to any amount on demand negotiates . or pays, the cheque." we don't seem to have saved much. We find for investment in the Commonwealth Loan. In However, neither the Commonwealth Govern- that to comply with Instruction 1285 we still the case of a withdrawal receive[...]) is it the to the taxing laws of the various States; they office schedule, and generally[...], not obliged to affix New South mentioned. (We need the figures for the Yearly agency[...]by them with the Bank for collection. previously (26th August) in which I wrote about ledger branch fo[...]se it would be rather hard if the the Commonwealth Bank Act 1945-51, it is CBL 2 went to another branch or bank. If it exemp[...]10 be verified sta-np in these cases. us just what is necessary in regard to the money-[...]check up. BOND COUPONS ANSWER-It is not necessary to summate the ANSWER-Instructions to postmasters issued M.[...]ce provide for with- encashment of Commonwealth Bond coupons is General Ledger account b[...]ld be cleared immediately The branch card, however, should be summated wealth Loans.[...]-o-- ANSWER-Whiht ,t is acknowledged that at Instructio[...]certain branches the number of Commonwealth[...]nted for encashment R.C.B.-Please note answer to R.B. above. JOINT[...]notes to tl,e various Registries and over-all[...]of uniformity, therefore, that R.B.-Coin-We roll our coin and spend a lot branch,[...]of of time doing so. The other banks bag and weigh in the case of a lost passbook, inste[...]the relative staff in less time. Also their customers agree balance?[...]ethod would be: danger of loss, as it must be remembered that D tend to shy off the tedious rolling. Could we 1. The enquiry clerk could complete th[...]to ledger. ANSWER-C/ 1-14/52 provides that "Bulk sup·[...]st for counter 3. The delay to the customer would be consider- D.B.:-Occasionally[...]ely. Could the same procedure apply to a trustee statements of operative accounts, can be[...]However, as the horizontal ruled lines do not[...]ctions do not preclude large lodg- ANSWER-There is no objection to the method does[...]--o-- may be used when desired.[...]ANSWER :-We consider that the raising of an branches have facilities to accurately weigh it.[...]the purpose mentioned is There would be, however, few instances where[...]E.R.R .:-Various Commonwealth Government With our progressive me[...]branch, refuse to place N.S.W. stamp duty on ing to the machine system, and thus using form subsequent issue to customers.[...]he demand for Generally the encouragement we give to our Is this correct, or should the teller request which will be gradually reduced. customers to wrap coin expedites its acceptance them to place the necessary duty stamps on the We understand some of the other banks are and[...]e as If they are necessary, is the onus on the rant conversion to the machine-pos[...]teller, or the customer, to see that the require- with a machine[...]for the offence? form C.B.151. We intend to give consideration take up with Head Office the matter of any ANSWER:-Und er the New South Wales[...] |
| [...]thod of Cheques.-Quite recently a customer of a[...]have a B/ 1 530 states: "The posting will be checked cheque book, two Victorian forms \altered) were[...]n- 1-The present rul ings of the Old Ba an d used and 4d. in postage stamps was forwarded[...]627, I read: "The ledger posting will be checked on the opposite page have co[...]e ruling of the ledge varying methods are in use at branches, accounts re-opene d co[...]Summary of Wit ANSWER:-As the cheques were drawn out- appears to be no consisten[...]State of New South Wales it was only ANSWER.-Child Endowment credits should be[...]The matter of adjusting the recor s O Id[...]e Bank that dorses, tranders , or in any manner uses , ANSWER:-We thank vou for t e_ su orkable[...]-party mortgage negotiates or pays the same, cause it to be[...]fuses to sign the mortgage?[...]as transmission has been advantages would outweigh any B.L.:-ls it necessary for a cheque draw[...]ry, to have affixed the duty stamp of ANSWER:-Provided the advance account re- the State in w[...]stered SMALL PINS ANSWER:-The necessity to affix stamp duty propr[...]pitals. Yet e Me· Stamps Acts of the various States in which mortgage.[...]re much too I b anch, in all States. There are, however, certain ex-[...]t out in G.G.:-1 shall be pleased if you will advise ordinary requirements b the f[...]the following procedure adhered to by and thus waste appears to 8. flies take . •P[...]here . Also the larger ones in f just-double --o--[...]ANSWER: The issue of small pins[...]ed Notes Forwarded lo Fitz• the credit plus the usual charge, and the to Capital Offices,[...]B.54 marked cancelled by rubber stamp.[...]with a ANSWER: -When a cancelling machine is used[...]similar answer, which are re ~presented[...]to cus· warded uncancelled. Where a rubber stamp is[...]to another bank? used, however, it is necessary to check to ensure[...]ANSWER:-There is no need for Form C.B.54 ANSWER:- The question of debiting f r that t[...]to be signed by the customer, as the actual[...]crediting the customers account ·is a matterk"ng[...]ord purposes . the case of weak accounts ,[...] |
| [...]EME TS what action should we have taken on nis be- p[...]is it necessary to oval-stamp Should we have demanded payment by the H.C[...]it payment of to do so whilst the passbook was in use? It[...]ANSWER:-Only in exceptional circumstances seems a waste[...]would a bank stop payment of one of its own ANSWER:-The requirement that statements drafts. If such an event did occur we would not plete the letter of identificati[...]wish to enter into any dispute between the be authenicated by the initials of the Ledger- holder and the drawee bank regarding non- (b) if the e[...]ANSWERS:-(a) Presumably the solicitor would they repres[...]before the coat of lacquer will pre- Instruction 437 applies.[...]However, it is frequently impossible fers issued on ov[...]ST QUE the Capital Office for inclusion in one packet to read the label if it[...]to just leave a protective coating of[...](which is the usual length of time (bl if the executor is himself the solicitor ANSWER :-The arrangement proposed re-[...]C.S.B. l 0d the double handling involved would outweigh[...]vantages that might accrue. With the increased use of the mail transfer ANSWERS.-(a) If the cheque is issued in the facility, i[...]favour of the Executor personally. USI G VELOP Is it unne[...]over £200 disclosed, or Queensland, which, we Bank's envelopes are plain inside, others are[...]OSE E I S capable of being used for rough calculations[...]AN SWER:-11 is not necessary to sight the[...]the general and preparation of memorandums, and thus a[...]--o- also that the using of blue coloured envelopes[...]discontinued, as these are unsuitable for further use.[...]ng of stationery would also be effected, as ANSWER :-Some of the Bank's envelopes are R.[...]at present many diaries must be only partially patterned or coloured on the i[...]used each year. none of the contents are visible thr[...]duty on C.B.69. paper. Where the paper used in envelopes is 2-What advantage is this information to ANSWER:-A loose-leaf system would have of thick quality[...]so, time will be saved by the typist and the this respect is relaxing with the wider use of H.P.W.:-Jones, the customer of a country checking officer.[...]another bank, obtained a draft drawn AN SWER:-Whilst it is realised that showing fore[...]rves little pur- proposed for the present, however, as our en- and then lost it. The draft was no[...]the draft paid it to Smith in considerable uso at Head Office. generally[...]ible Items Return, C.B.69 is the only return use. Smith paid the draft into his a/c at our[...]would be raised bank, it was returned with the answer "Pay- b Staff Department before transfers are to branches using a 50 or 100 page indexed ment Stopped."[...]ing performed by the officers moranda. However, these books are more costly W& were satisfied Smith had a good title to it,[...] |
| [...]of the Bank in its deal- to verify and sign for unused current-account[...]This record could be perused weekly by the which, when first viewed as 4 per cent to 5 per to unused Savings Bank ledger leaves entered in[...]also? ANSWE R:-lnstructions provide for renewal[...]This high rate of interest is justified in dealings[...]the public, as provision has to be made to ANSWER:-The rigid control of accountable[...]d. An entry in the perpetual diary or however, to see the necessity for such a pro- to Savi[...]be. and usually are, made under authorities charge for supp[...]held by the Bank. the nominal custodian of the subsidiary sup- plies, the leaves are available for use by all[...]instructions appears N. B.:-Re your answer to "N.M." in October necessary.[...]--0-- still marked "Infant Account" be no longer an[...]ed sense of the term, and are ANSWER:-Yes. It is suggested that staff hire-purchase be "handled" by customers, they "do not leave the[...]allowed on a reduced interest rate worked on branch."[...]n irrevocable authority on in view of the number used daily, exemption R.R.:-As the sco[...]ate basis with G.1.O. and then assigned to ANSWER :-This subject received full considera- to[...]decided that all General Bank forms handled by customers should be domiciled. are reprinted, the paragraph number be ANSWER :-lt would not be proper having in Domicilin[...]nd Advances Hire-purchase facilities were made available required only when an "Other Br[...]existence of the hire-purchase agreement must ANSWER :-Thank you fo r your suggestion. A.W.R.:-Ove rseas Transa ction s, C/ 1 BA/ 17-34:- We feel that the quickness with which the[...]s by knowing approximately where to look, we F.J.C.:- ln struction C/1. 17 / 29-S[...]sum· (a) Lost travellers' cheques issued by us in For a similar reason we consider that the cost mary (Pop Book) to se[...]ellers' cheques ranted. issued by us. --o-- . ANSWER :-Whilst advices in Circular No. 651 ANSWER :-Shou ld contingencies of the na•ure[...]ANSWER :-Yes. are shown on Weekly and Annual Statements.[...] |
| [...]TIONERY SUSPENSE A/Cs. INSTR[...]eferring lo "SANDY":-C.I . 17 /26 (Susoense Account "CURRENCY" COMMITTEE, C.S.B. MELBOURNE- C/ M 9152, this office makes use of the red ribbon Current Account Ledge[...]ager's diary notes, office authorised Suspense Accounts that may be kept current a[...]payable and !hat a fee is charged, together wilb We find that we use the portion of our red "Names of the parties concerned in all Sus- the advantages of current accounts, a[...]simple facts about cheques generally, would be thus prolonging the life of the ribbon . a separate index. . . . Reference must be made appreciated by our General Bank customers. ANSWER:-Where it is found that the black to Suspense Accounts before d ishonouring ANSWER-A similar suggeslion was submitted portion of the ribbon, used in terms of C/ M cheques ."[...]Conference of Capitai Office Re· No. 9152, still wears out before the red, use (a) Does the term "all Suspense Accounts" presentatives and delega[...]atter colour as sug- include Suspense Account Small Common- a brochure be[...]. wealth Bond Sales Settlements, Suspense in the draft stage,[...]Account Dishonour Adjustments, Suspense --o--[...]Wallets, and Suspense Account Remit- B[...]the light of the present economy campaign, for "Twenty-seven 14/ 8" in words and[...](b) As "Reference must be made to Suspense ANSWER-If this question had to be viewe above answer. Fifteen similar cheques have[...]- against the cost of alternative travel were th e Bankers (Ques. 158) and Russell's Banker and ant must maintain close supervision over plane not available, then the answer would be Customer (P .202), could not such cheques be[...]at the items are to be that the plane was not justified. However, th e paid by the bank for reliable customers, even[...]soon as possible, and that a real value and usefulness of the aircraft to th e without obtaining[...]Bank cannot be shown by such a comparison, ANSWER:-Provided there is no ambiguity as ANSWER:-(1) The maintenance of an index An important factor which must be taken into to the amount, a cheque drawn with the word for temporary funds held in Suspense or Sun- consideration is the s[...]been saved by their being able to use the plane[...]honoured because of the absence of an[...]the cheque may be held in a Suspense[...]degree which obviously would otherw ise n~t[...]have been practicable. Use of the plane in this[...]ual benefit of Branches ledger leaves. Frequently we find that the late to the first three Suspense Accounts men- wrong amount is machined on ba[...]ld not serve either of the purposes real use, and the Bank is satisfied that its takes occur[...]of the staff, it appears that there is a definite weakness in referred to in (a) above .[...]rly clearance, and audit re· have been fully justified. this regard. quired in relation to Suspense and Sundry ANSWER:-ln the latest print of these leaves A[...]of such an pence are quite pronounced. Please let us[...]Society C/M Numbers- We suggest th~t the number out by the[...]circulars, which appear to have very little use applies to society cheques?[...]ANSWER-It has been decided to adopt your ANSWER-The matter of cancelling old Circud ANSWER:-At branches where Savings Bank suggestion, for which we thank you.[...]Branches will be advised of any change . (Capital Offices, and[...]You no doubt are aware that the variouswed.[...]change of name to be variations between loans- particularly semi· honoured should be returned on the day of re- altered on previous name entry in index? government iss[...]t is therefore not necessary to allow ANSWER:-No. The re-indexing of the account[...] |
| [...]trustees for any money pay3ble to them under[...]T.T.O.B.'s any trust or power shall be sufficient discharge[...]STATEMENTS W.G.N.C.-Suspense Account Transfers through other Banks-C/1 11[...]with T.T.O.B.'s, subject to the being answerable for any loss or misapplication provid[...]thereof". The term trustees includes executors. ments are kept in[...]m. The remitter, who is a reliable cation of trust funds would not be available, to compile a fresh statement entries thereon are current account customer, is a traveller for the however, in cases where the Bank was actually[...]privy or party to any breach of trust, and in 1. Assumably, no errors are t[...]2. If an error is made, the statement must be back by us, thus clearing the credit entry in our Knowledge of the contents of the will of a remachined. General Ledger. But the following day, a lottery deceased customer would not, of itself, be[...]esh statement be left to the discretion of the We debited Suspense Account Branches (being of any partic[...]amount. 48 of the Trustee Act (New South Wales) set[...]passbooks certainly do not show the balance Were we correct? Or should we have drawn out above.[...]Practice", referred to, says inter alia: ANSWER-We thank you for your suggestion, · As it happened, our customer said he was "In order to hold a banker justified in refusing and advise that over the past few months Capital grateful for the way we handled the problem. to pay a demand of his customer . . . there must Offices have been conducting a trial where[...]ions on statements are referred to a central ANSWER-The proper course would be to draw on the ledger branch of the other bank in the breach of trust, intended by the executor, and reference point to decide whether such state- usual manner, and to send letter advice to the there must, in the second place, be proof that ment[...]the bankers are privy to the intent to make this Bank giving full particulars of the cheque a[...]forwarded to the misapplication of the trust funds". An executor's[...]to machine-posting Branches, who will be suitably remitter.[...]cheque should be despatched moneys in various ways, and through various[...]If, however, all that a banker has done is to[...]of business, and if the banker is not privy or B.C.-Deceased Customers-(]} C/1 l 3/l 6(a) (v) party to any intended breach of trust, then there F.C.C.-(a) Repurchase of duty[...]uestions on Banking Practice" (The Institute wealth Savings Bank do not require provision for[...]the Continuation Pass• of the conditions of the will. The Bank could[...]book Register, I suggest the inclusion of the therefore be liable to the beneficiarie[...]this regard A.H.M.-What is there so precious about the would be of help to all officers.[...]y Register that it has to be kept in ANSWERS- (a) The Commissioner of Stamp (2) Regarding[...]Compartment of the cash safe, or Duties will not consider any claims for refund almost a uni[...]ANSWER-Arrangements in relation to the of the deposit.[...]forms have not been used. Present procedure[...]will be advised in due course of any changes[...]ss to a strongroom decided upon. ANSWERS-(1) Section 48 of the Trustee Act of be gained.[...]"The receipt in writing of and branches will be advised shortly. esse[...] |
| [...]through the branch will have to be traced taken by the Branch Procedures[...]ahead of the have experienced reorganisation and will[...]ctical knowledge of how cray; R. G. Ferguson, Accountant, Malvern; Of the many as[...]essentials, which, if applied thoroughly, wil; On the other hand, there are, no doubt,[...]d like some George St., Brisbane; P. G. S. Limpus, Re- others, so the over-all picture must be kept advance information of the methods adopt[...]. Test Branches Western Australia under the direction of The obj[...]nd movement to a minimum. Movement causes indicated that the principles applied were[...]with a consequent loss of _con- soundly based. However, to continue Ille[...]the opportunity of operating centration as well as unnecessary fatigue. process of the Sub-Comm[...]h the New South Wales Sub-Committe e. However 'where movement is essential, _en- the reorgan[...]and if it is surplus, advise Bank Premises[...]This broader approach to the problem In Western Australia, staff quotas have menta 1, plan,[...]1951. distance will require to be covered. New South Wales, Queensla[...]0~ staff quota of 10 and over were completed. at present, and this outline of[...]officers usmg them and be of ca sy access,[...]s |
| [...]keenness of the executive officers. Will have been planned. The next job is e[...]ng an efficient allocate it in detail to the various positions. Supervising offi;;ers must be constantly on organisation. Various difficulties will be[...]kdown of the encountered, but all can usually be elimi- The work allotted has to be assessed on system, or to make quick changes to meet nated by thou[...]umstances. of the officer occupying each position will, The supervision has, in fact, been m[...]a reasonable output, easier than previously in that the branch As a final poi[...]emergencies ex- positions required by the branch will have ruption to the flow of work. It therefore cepted, these will be adhered to, and if been determined.[...]possible bettered. This latter possibility will However, the organisation is not yet[...]of staff ready for production, as all the numerous TELEVISION ENTERS members themselves plus the organiser's and various operations to be performed[...]te likely that disruptions to the flow of work caused by hold-ups and bottle-necks will sabotage your plan . A N Australian bank, the English, Scottish and Australian Bank[...]Thus should be developed at all branches[...]officers for clients. concerned they will arrange it so suit them- selves rather than the[...]Staff Training for and . co-ordination between positions would Mayfair. This, inci[...]hly cover the co-ordination there just on a century ago. eld, commence from the 9 a.m[...]on of work (e.g. Agency and Trans- illustrate another use to which tele- ~igning after this s[...]n applied to banking in to be much lower than for tho~e in the piece by piece, inserting[...]ut of London during the war, would make them better able to under- bottle-necks, etc., s[...]in administration. organisation running like a well-oiled Office notes the detail[...]reporting, a general course on the various[...]• shoulders of busy executives .[...]•• In conclusion, the degree of training to[...]• be provided for female staff must be re-[...]which they are to be entrusted. Under[...]and machinists, who will perform even the[...] |
| [...]la nee Thr oug h Pro mot ion s W ELL, here we are again, relegated, as usual, to the back page of ency" (Editor, pl[...]previous coalfields experience at Maitland . [Sorry;[...]Keith came to us from the G.S.B. in 193 l We feature a enior Manager this time at Gr[...]e Bank at Brisbane ment, 6th Division, and went through the Office way back in 1920 after some[...]three years Innisfail before transfer in 1932 to West at Taree branch prior to his transfer t[...]. Clerk, G.B. Sydney, followed by his eleva- tion to the accountancy at Barrac[...]friends around Sydney Bob came to us from the G.S.B. and Town anc! we trust his stay in that metropolis served in Sydney Office prior to enlistment will be a happy one.[...]HEY tell me that the troops at Cowra branch were on parade a week or so[...]By R. Tilley ( Nyngan J ago to welcome as Accounta nt one Sar'/ On resumption from war service in 1946 Major Maxwell, K. W. (Keith) arrived fresh he had a sho[...]tollowed by several years at Auburn branch[...]ded his promotio n to Reg Avery and Don Wiley at Honiara earlY[...]for war ser- II. He took part in convoys to Russia on lines of your paragrap h "Congrats, Girls"-[...]the land· which gets front page space and would make our other paragrap hs, we are pleased to ing parties during the inva[...]gho ut as a and Italy before returning to Australia early I appreciate the difficulty of mak[...]spection Staff and gained his cadetship in We think you are doing a good job with ~taff followed, and in 195 l he came to "Currenc y" and also ap[...]ydney for capital ofllce training. ment followed, and he rose to the positio sideration shown by[...]town buying long woollen underwea r hav- ment prior to his present appointm[...]Don Wiley.[...] |
| [...]2 * RAISED BRAINS • BRUSHER PROBLEM * *[...]hese sub-committees while ambition, you will help the suh• *** |
| [...]r Spowart, who is referred to in C/M 6252. They will probably be interested to hear that Mr. Tom (T,W[...]1111 )111111,s, face on their previous bnef encoun partment for the leading part he play[...]unobtrusively o b serving[...]uf the Bank of N .S. W. When he wewriting- police in the execution of their duty.[...]co stand beside a customer ~t[...]besides. Thus armed, he passed a number to make the arrest. ~ccepted as the mark of a good citize[...]of bis A good memory, the courage to make a[...]One day in April last year an officer of hazardous snap decision and to act upon[...]suspicions and asking that th e_ dm off to[...]man to . be acting suspiciously, to Chie( judgment and discretion, were the qualities[...]He hurriedly discussed the matter with for some months, and had succe[...]T.W.C. should play the part of a customer various customers for a total of £452 in[...]and keep the suspect under observation with all, at Brisbane, Melb[...]of positive identification, while Cliff went But a few words[...]1110 sm 1 est whic h, His method of working showed an Before a policeman could be b[...]that he had once worked as an - or rather suspect, as he was merely at suspect being led off with th assessor in the Taxatio[...]at Auckland University. Tom followed him, hoping to sight a[...]he had the ng ing to It also showed him to possess an amazing policeman who coul[...]custody for questioning. But the suspect adept facility for copying signatures - a!' knowing he was being followed, turned felt[...]ptness, in faet, that exonerated of negli- up Rowe Street where no policeman was[...]ally Tom lost him others officers of the Bank who were de-[...]cheques for payment. Australia. -[...]e O ,, rep, His practice was to stand beside a custo. mer at one of the writing-desks, and after-[...]s indicted upon ten ~arling• wards from memory, make a copy of the lunchtime (hope beats eternal even in a custo~er's signature onto an application[...] |
| [...]a ins- Bru sher Pro blem Sur ely Raised the Dus t . m HEN Mr. G. T. F. ROBERTSO N sent us the Brain -brusher Prob- lem "Simple Arithmetic" publis[...]-although the superstitious natives of his tribe may not believe us-is in the splitting- for an explanation of why the system up of the multiplier into powers of two. Worked, he started something.[...]e, the natives double 15 In the February issue we published an three times (equivalent to[...]Sydney, that seemed (in our to' get the answer, they also retain a line ignorance) to give the[...]han multiplied by 22, or 2 X 2, or 4), as well one approach to the problem and quite a[...]athematic al minds have been intrigued Thus the answer reached is the sum of by it.[...]is 1 + + 4 8 = 13 times fifteen. ed will deduce that the first has an "actuarial The[...]ives to F inally, here is the answer provided by flavour". We are indebted for it to Mr. follow is a[...]ry's Department . which produce those powers of two which[...]1 128 and-let us-make-it-a n-early-day" style that saying it. bran[...]re is Mr. Corlett's explanatio n:- of powers of 2. (Any number can be written[...]F. Robertson's request, an as the sum of powers of any other number.) explanation is set out be[...]4- ..JO-. power of 2. Hence if a number is odd wh~n[...]60 it is written as the sum of powers of 2, m 3. Again, the same result[...]120 that sum there must occur l x 20. ed by ha[...]Since this is even a 1 must = 0. plus discarded fraction ½ x 64[...]Since this is odd a. must 1. = doubling the r[...]0 plus discarded fraction ½ x 128[...]=.._!__:= a 320 plus previous discard . . . . . . . . 32 ,SJrry[...]1 X 23 As we require only an additional sum, ~limber on the le[...]his is exactly the discarded numbers plus the final right- number on the right by 2.[...]nly ones needed; hence the deletion of it is obvious that the product of that num- January's "Cu[...]llowing line, i.e. 6X30 = 3X60. sum of powers of 2.[...]Now, if someone will only explain the Therefore 6 and 30 are crossed out and Thus explanations to us, all will be perfectly replaced by 3 and 60.[...]5 0 the odd number is separated into 1 plus an 3 1 X 22 4 X 1[...]195 column to be added into the answer, whilst[...] |
| [...]England, Mr. E. C. Cobbold, has No doubt they will also attend various extended an invitation to the official functions arranged at the Hme. Commonwealth Bank to send one of our Mr. Edgar, it will be remembered, had officers and his wife to be p[...]ete and Pacific campaigns. While on This gracious gesture on the part of the active service, he r[...]mobilisation, Mr. Edgar was Mr. and Mrs. Edgar will travel to Eng- stationed for a time on the R[...],y-11, ...... land by air, where they will be the guests gers' Staff. He was appointed M[...]On behalf of the staff, we extend to[...]circles, we understand, when Newspaper T[...]ders the events of 1066 and All |
| [...]sant and courteous, both to the public and[...]e from a New- cisions are fair and just. .[...]up she will to South-Welshwoman officer, Here, for When dictating letters he dictates care- to make errors and take much longer h contrast and comparison, are the views fully, having previously given some con- complete the job in hand. When she ~\ of one of our Western Australian staff, sideration to what he intends to say. Corres- nothing to do she will probably tell yo t.[...], . rnen and of a South Australian staff mem, pon_dence !s dealt w[...].m. good job helps - We like to know w trY The first is by Miss A. J[...]we have done well, in order that we rnaY Middleton, of Commonwealth Savings Chivalry[...]something - an Ideal Boss? sometime~). It will probably turn up i~ Somewhere, hidden ca[...]t me see, something along these one of his drawers or files in due course G olden West, there are a t least oneStaff lines would be ve[...]that the pencils, rubbers. two. I won't say just where, . orndated Anywhere between 5' 9" and 6' will do etc. on the typist's table are there for he~ Department will probably be rn_u igbt for a start. Weight doesn't matter very convenience, not[...]ould be plea- telligence and efficiency, and we like to be if there were countless girls after t e sant and well modulated. Eyes - dark blue gi~en credit for what we are capable of job. for preference, and f[...]ng dark doing - who doesn't? The Ideal Boss will lashes. His hair should be a little wavy[...]"M'ss ,\de· or curly, and his smile - we girls know consta?t supervision and inte[...]the views of I di's· the kind of smile we like. Age? - very[...]]aide" (we have called her) who ec d bas man 1s perpetually fussing around and important of course - about . . . But just[...]lour 311b sbel a moment. I'm sorry, I've been confusing[...]to hide her Iigb~ under a u the Ideal Boss with - well, never mind.[...]- ---v----~ with personality, ability and action, well Bank's Name Shield balanced and[...]ng situations which arise at times. His judgment must be so und and he should[...]IVING me just long enough O .· us[...]bus!Il[...]tools of trade ready for the serious k in[...]of a day in the Commonwealth Ba\;erY accurately.[...]his rooi~- all certain degree of authority to a customer, announced m January issue of[...]ers for the day ar_e. given always without undue fuss or bother, we see the[...]a "repeat" instruction) and th en 1 an satisfied customer."[...]altered order as I secure the client "Well Grounded" mises, has be[...]. of con· He is, of course, well grounded in the[...]Such a boss gives me the feehng use Bank's Instructions, and ready and willing It is not necessary to be an ex-[...]tiative. Having encour_age ie a for knowledge. It makes a difference to a entry; a rough drawing will • •• .[...]taken too muc garding a transaction that the boss will ta_nt th~ng, upon which entries[...]rnour, heads unduly, and will always have their co- might ver~ w_ell be[...]spect. S~, don t Just think about it. some clue is given to[...]r, and send it in. not a length y discussion of. all 1~:nation, for any length of time a f[...]quired save a lot of unnecessary waste monwealth Bank, Sydney. cough in the wee small hours", or _t morn- of time and running ab[...]had to be rushed off to hospital th1 s[...] |
| [...]usual" without any inconvenience to clients peace is[...]gether with mail received late the previous a "petty cash" allowance, so that she is not fire occurring in one's own town and m?re day, were incinerated. The task of recon- always "dunning[...]her particularly at the spot in the town Just structing the previous day's General Bank for stamps etc. This is almost[...]ated. cash sheet and Commonwealth Savings !ng as a wife having to beg for housekeep- But the worst did happen and wi[...]th women. Branch and adjoining premises were burnt books had to be requisitioned immediately A very ambitious man overworks his to the ground wi[...]By daylight the only obJect stand- vious to the fire. Obtaining duplicate Promptly forget[...]where were two other safes. loss of efficiency, which is[...]could be completed. Not Fussy be m~de; office furniture ha_d to be bought Authorities were burnt, and replacing This does not mean we like a "fussy" boss; if possible, or borrowed; signs had to be these caused much extra work in all three most men know when typing is well set out painted; and stationery obtain[...]and Bonds & Stock. No correspondence of ence between a good and mediocre typist. and during Easter all details were atten?ed any description was left, and[...]and _six set up. A fresh W /SIC Safe Custody Work in which she is better trained than[...]and adding machine) were flown from Stores authorities, and ma[...]Secruity Register, had to be re- interesting if household chores are allowed sorted, domiciled where necessary, and written. to sap all her energy, so will a typist be- placed ready for use by Easter Monday. come, unless she is allowed to have a Transportation of the[...]hich to catch up on shopping, a chance well done by a local garage man with truck[...]to the Statistical Register caused many a[...]headache. General Bank passbooks were[...]destroyed, and ledgerkeepers pushed pens[...]atural oils from title man - ask his typist!! She will give you a much more accurate picture than any[...]about one-tenth of their usual size and had ter~d spinster type, strange to say it will be In the meantime, on the Tuesday morn[...]ing, the branch opened for "business as[...]A few book records were not badly dam-[...]Many and varied were our improvisa-[...]as well as ourselves.[...]IJrnnclr, re/<'rr<'d while, as previously completed returns were[...]Studios, · ,,lt/i('r• Every cloud, however, has a silver lin-[...]torr.) ing, and in one respect we now have the[...]of years, or turn up old vouchers, we can[...]truthfully reply that "We regret we cannot[...]do w because of destruction of records by[...] |
| [...]attitude w1·11 beco~ e a.11 weir[...]suddenly, because she 1~e will turn_ inall "Although the scheme has been in[...]pure nothingness _to her. basic bennY a marked increase in efficiency, and the thus broadening knowledge and ex- falls out[...]self and she realises s e t the ben· previously classed as poor, has been li tt le (c) Marr[...]cheme of ENCOUR- that not only our large branches will heed AGEMENT, as Branch Procedures has[...]e Depart- created a sizeable reservoir of manpower. ments which control the deshmes of the[...]"TAM" Bank and its staff. Can we hope that the --o- code word "ENCOURAGE" will be Tish-Tush To Hush-Hush e adopted and appl ied for th[...]"secrecy with reg ard There is a formula which makes for[...]EREST ftEAR Girls! Supposing we are capable[...]IANCE = SATISFACTION. than we do at present (and I do not doubt have the[...]it); supposing we do overcome centuries of ' 1 Although housing and accommodation prejudice (and it[...]r overseas serv nine' yea rs are still serious obstacles to staff ?1ove- U.S.A., where many[...]nt idea bey~nd the confines of Capital Offices, thus g1vmg of harsh ly-treated women). What then?[...]suggests our In an attempt to assum e ankaus who are[...]a. triumph will end in the tragedy of Nothing-[...]the only concluswn Ives far above who felt they co[...]she rushes to mad lengths about votes o; these Officers conside: tbems\eJittle us bY at the time. Their opportunity might be us, and are attemptmg to deferred. welfare, or sports, or business: sh~ is marvellous, out-manning the man. But their se[...] |
| [...]AD-SC-2 More Tut-tut About Hush-hush[...]ecy", as he terms it, |
| [...]the right answer and give~ it a reci-[...]Speech", the staff will be qw_ck ~~r/fs nn[...]answer or, if the Bank gives a P I t the[...]t'P your corres• "The powers that b e,, have at . anceeas and[...]hammering away unh.1 JUS · fIC e• preva1 •[...]Where there is discontent m I e fv us to N the February issue of Currency, "P!od-[...]l analysis of the_ pro~le7ar a more C.S.B. Sydney we feel that being on the[...]straightforward answer will d morale N.S.W. Divisional Comm[...]Ioya It Y and improve . 0.A. and thus the mouth-piece for ~he[...]t e ques- Staff on many occasions, we should give[...]ything Staff Department or 1. "Is it perhaps because C.S.B. Syd_ney "Efficiency[...]From time to time we see 1~ have been age group?", "Plodder" asks[...]gestions from the st a k is not we reply:- Pr[...]adopted. Obviously then th ~ Ban ocedure.[...]onsider he Certainly not. Many are doing various could have patiently explained to readers[...]rse of study in their leisure time. the weakness in "P.O. Prune's" arguments,[...]reporting sySlem ,s es rnore 3. "Is there a serious lack of opportunities instead of dipping his pe[...]but ours - we are told - corn pa~, Which for boys?"[...]than favourably w,t · h a ny Cother. rnonwea1t. h Unfortunately, and for obvious reasons, ter, viz. "I don't think such effor[...]l'm a bit intrigued by that hwe told who, difficulties could have been one of th[...]because nobody I have asked transfers to branches durin[...]1 animosity leads us to believe that at la t the serious[...]ighter young officers who have not rency', we read-[...]ge of ideas, the answer quite definitely - YesE.T LIVE" carrie[...]ROM C/ M No. 1305 2 we the in· From our own observation we have no instead, an attempt to get righte[...]er- advanced many times before by officers viewed and told of any defects. Not oi:ily who are[...]is often the case howeve, · . ture not In conclusion we express our _gratit~de[...]ide to th e P':ho have to our Manager in granting us an rnterv1ew Staff confidence in the Bank[...]e u nd e I forfeited STEWART FERGUSON. brought about, at least in[...] |
| [...]re- that the progress of this institution will HANDLING REMITTANCES mote country town, they must decide justify their training.[...]economy? Branches by C/M 12152A. Just been considered worthy of promotion,[...]g Whilst it is conceded that an enormous they are less highly regarded by the Bank together often disagree on modus operandi, volume of work is handled by Sydney Of- than all the other officers of their status resulting in dissention and subsequent loss fice and that systems must be devised for who were not asked to go. in man[...]he tradesman carries on his work point must eventually be reached when, and calling for appl[...]Capital Office savings, we are "cutting off Does not the foregoing justify the debate whose transfers have been between Capitals,[...]the new system the remittance . I_t is all very well inviting the staff to[...]s received from the ~ot know what vacancies there will be; but[...]AT PERTH CONFERENCE Let us analyse C/M 12152A and see ing list a mile Jong f[...](a) C.B. 44 - Clearing House Items.[...]AGREE with "Truly Anonymous" in be sorted into three divisions[...]on that the Capital Accoun- bank or division will be segregated by[...]should be abandoned. Not only will the secured to the addendum, again[...]ings already held, how the ConfereP.ce will justify itself from the fi ndings made.[...]bank must be segregated by means of a[...]f, particularly the Executive ~taff, the contentious question of appren- the officers concerned are sufficiently aware be a llowed where the items are few in tices.[...]of the "atmosphere" of the previous meetings number.[...]s of branches) and the acceptance of apprentices must surely branches that the Bank is to exer[...]dicta concerning profitable business and Are those in control of such matters[...]it is found that the repercussions from this employ apprcntioes. To overcome th[...]event will have "deflated" the high resolve legal obstacle[...]and conscientious app lication now being to be modified.[...]corded on C.B. 46A. The Bank must realise it has now em- I would go f[...]aced tradesmen such as carpenters, cahi- mous" and say that the holding of certain many mis-sorts require adjusting in Sydney net-makers, plumbers and electricians. Welfare "get-togethers" involving long and Of[...]trips by administrative and branch branches will need to requisition them by not function. What a[...]od lads these trades, of Bank Notes) are just as questionable as Sydney going to do with[...]I am a keen supporter of Staff Welfare ture of golf balls? Juniors are r[...]ks of the clerical staff, and every done by Welfare but I am afraid - and to introdu[...]staff also subscribe to this fear - the to make the system perfect. trained officers in the banking field. true purpose of Welfare is being clouded by[...]ose supervision lads would never witness fluous if Bank officers already occupy, as inferior work being performed. Just think they shou ld, their rightful plac[...]but unobtrusive interest of managers and the title "Pro[...]" ANONYMOUS their place as tradesmen; for who can deny[...] |
| [...]of fresh funds out of touch with the customer across the which have been flowing i[...]er. of_ customers in_recent months. The major To an already[...]ngs increased by of which imply aloof remoteness, we have about £ 70 million in the final qu[...]1952. recently noted "The Glass House", 'The Crystal Palace", "The Ivory Towers" and This was mainly due to the excess, in "The Grey Mausoleum" as branch-coined that quarter, of Australia's receipts from[...]easury Bills. trol point, apparently remote from customer[...]next few weeks or so. J husban[...]The change is a welcome one to banks it back. R[...]year, A loan is a two-par clusively with academic consideration of when releases of over £300 million were[...]ial Accounts, which as the borrower. fa paper problems. On th[...]on it. Be will income an[...]ion in February, to a That is the case for the dwellers in "The total of Just on £250 million. Glass House". The defence rests, as they say in legal circle[...]he issue of the cheque year's events showed) can be used to[...]ndsor Branch good purpose to cushion the effect of have of being inundated[...]0 cheques signed in fictitious names and total- f<_'rm the basis for their lending) will live but show the extent to which bers:- li[...]esented. Our nse less sharply. Banks will have has been able to assist some n,[...]liquidity in banks' hands will leave less (£ 119); £ 126 (£98); £ 183[...]the whole fi~e sys· the hands of persons using them to perpe- would be require[...] |
| [...]are still studying under the auspices of the[...]for leases in perpetuity in respect of Commonwealth Recon~truction Training[...]As the new lenses will provide better in their spare time, som[...]security of tenure it is likely graziers will mising students have been granted time off[...]security will be avai lable. students whose results were particularly ~0NSIBILITY?[...]s. this could lead to the offhand conclusion[...]are a crop of 180 million bushels with an making rural loans. However, higher farm |
| [...]ng Num• T is regretted that, because of the where a differential[...]work not been possible to provide answers to involved in keeping the above is not worth t[...]derived therefrom. I know that they we would like, and we crave your are handy in the case of an agency aud[...]t is once in a blue moon, I would We should also be grateful if con-[...]T~is will enable prompter replies to b~ g[...]dditional Statistics (sue Id are also useful for counting the number of prob[...]peration of the pnnc1pa. . 1 0f ANSWER: The form of the Monthly and Yearhly a-year coun[...]at present under review, . ANSWER: It has been our experience that each[...]- . However, certain · statistics dw, a at 'Special Audit[...]he r final year at the noted 'Special Audit'. The use of forms C.S.B. school a pamphlet setti[...]stablishing an account. branch will also be required at the end of t e audit arran[...]year. General's Department are observed. However, the question of Agency Audit is adv[...]--o-- under review, and the suggestion will be borne ANSWER: We thank you for your interest,[...]STATISTICS cedure. It will be appreciated that, if form Primary Schools: S.S.B. Instruction No. 10 C.S.B. 60A were to be discontinued at Capital for the gu[...]would As a trial this year, branches will be requeste~ formation that should b[...]tatistics. Where there are retrosp~c- Branches will be advised regarding form Seconda[...]it is considered most unlikely that we would formation take up a lot of[...]s branches are concerned, the problem in the various facilities of this Bank among[...]nder the fol- ers that schools are not to be used f or ad ver- vided a printed regist[...]--o- ANSWER : Consideration has been given from lied to thes[...]y Sum· branch with the next statement of school busi- Where a differential rate of set-o. ff[...]. app 1.e d mary of Business return and in accordance wi th[...]' e cus omer's November each year to obtain the co-operat[...]he calculation of interest ful, because of changing conditions which make of the teacher(s) in bringing this facility befor[...]exist in many super-primary and high ANSWER : The form of letter o f set-off in C/ 1[...] |
| [...]upon "S t atements are to be handed out only to cus- adopted by Administra •[...]contained. Written authority. Care must be exercised to advise Staff Dep[...]ments and the advertising sign mentioned in ANSWER- C/ 1 176 is und er review and as a resu lt of your suggestion, for which we thank Business Yearly Return (C.B.36)?[...]ving in stationery, postage, You, paragraph 8 (f) will be amended to conform 2. Is it nece[...]en eral Bank etc., would follow if it were assumed that all With C/ 1 17/ 31.[...]-- Ledgerkeeper 's weekly balance of a Current need reouisi[...]ANSWERS- 1. The concessions listed in con- Ag[...]rm with Cir. 828 are general arrange- ANSWER:-lt is considered preferable to allow F,C .[...]tne actual quoted on the Rates of Business Return. relation to items of[...]iderable time would be saved by nature will incorporate an instruction to note the[...], consolidated list mentioned above, which will a nd especially when adding the products in term[...]time to time . SAFE CUSTODY of C.M . 5552; and the customer and the Bank The concessions[...]S.E.C.J .:-W/ S/ C held for Safe Custody-It Wou ld "break even" over a period . C/ M 10152 will be transferred to the consolidated is rec[...]showing the amount of face value di st inguish between practically identical forms? or not he re[...]event he Re lative schedules should be adjusted as neces- With the enumerated debits thereon could be must ensure that the provisions of C/ 1 17 / 28 (e)[...]Custody Register. th e initiating branch for their re[...]This practice obviates the necessity for a ANSWERS- (a) It is essential that interest[...]not "slicker". sy st em this would not be so. We therefore prefer Yearly Statement. However, form C.B. 44 is now ANSWER :-Wi th the gradual falling off in not to change[...]ngs Certificate holdings it is considered (b) We thank you for you r suggestion, which un[...]te forms to be order appearing on Weekly Statement C.B. 43 . 6000 lodgments. Printed, and Branches will be advised when they Could not these a[...]a lphabetical order, thus bringing the General --0--[...]y Cards- C/ 1 13/ 2- Why Ledger Accounts will be opened in the order 2. Where a[...]to th.at outlined in C/ 1 8A/ l 6 be followed? Managers are in a better position to readily[...]l order and are difficult to locate ANSWERS :- The indemnity should be held by obtain a lin[...]the Branch issuing the duplicate draft. ANSWER- In terms of C.M. No. 1850 (now Is it intended that this Instruction be followeWER- It is evident from enquiries made cu st0 mer's[...]t an alphabetical to mean that authorities must be handwritten. EXCHANG E[...]t present to simplify the design a- ANSWER :- Authorities must always be hand- Circular 828, and any adv[...] |
| [...]AD-SC-2 SURPLUS NOTES staple in the p[...]• Under c/M |
| [...]to Head Office for record purposes only." ANSWER : Provided claim form is satisfactorily comple!e[...]f account and 10 refer outstanding cheques:- Various methods ~f recording, filing and cancelling this authority Y !he transferor branch are in use by branches.[...]ntt11, "( llrt<llc)•', l"'f.'' 2'1, . . ANSWER :- Arrangements are being made to[...]thority lo transfer accounts Also why do we have to wasle lime index- AN SWER : It would be useful to have the between branches.[...]signature of every depositor on file wilh the In those cases where a separate authority[...], but, in certain instances, must be taken, !he method of filing will be[...]or do something covered in !he lnslructions which will be issued[...]es when the new forms become ANSWER: A list of current Savings Bank[...]procedure will be advised lo branches shortly.[...]This aspect will be specially appreciated by st alionery, I would[...]forms C.B. - October issue contains an answer to question[...]records during the last war. use of office entries. This should save a con· side[...]--o-- centage of these forms are used for periodical signalure to Bandywallop A[...]A TIN - POT IDEA ANSWER: Enquiries made from Stores De-[...]copy of this letter? As the ledger leaf will be Par!ment reveal !hat !he adoption of your sug[...]xplanalion lies in the fact !hat it is ANSWER: There are very few requests by[...]y im- ware to old cuslomers introducing new of form rather !han smaller[...]dale, as has been found in connection wilh 3,250,000 doll[...]abandoned. R,C.B.:-C.S.B. Circulars: Why do we keep a even years later.[...]An executive confesses "it had one weakness great binder {current) and several books {o[...]-o-- we were never able to overcome"-sta ff le!e) of Savings[...]members were embarrassed by the display of of !he informalio[...]"Eventually !heir sufferings outweighed the good s!yle)? answer to a question asked by K.M.B. in January tangible advantage to the bank of using these Also the indices, they are a disgrace[...]ccounts . prizes; so we yielded lo !heir social sensibilities decent-minded circular book after going for The answer stales "it is important that new[...]aff and the public the courage to do, and brought us up to date this important point has not been followed out. a small[...] |
| [...]AD-SC-2 SAFE CUSTODY[...]. xpoun e |
| [...]mittance, has the customer a right to pro- sufficient standing in terms[...]days, where the holidays fall or is it just a benefit extended to the forms, ledger binder[...]an officer's annual furlough. customer to await the close of business no specific mention was made in C/ M 10452, ANSWER: Officers on furlough are given credit[...]for example, day has now been allowed under the a/ c loose-leaf-l edger leaves (C.S.B.[...]olidays, viz., Good Friday, Easter Sat- ANSWERS:- 1. A cheque presented over the leaves (n[...]counter for a special answer must be ~nswered ferred to forms C.S.B. 90 at the next balance.[...]ediately . As there is no likelihood of re- ANSWERS: (a) Deferred posting of society[...]answer would be "Refer to drawer". fices and Barrack Street, Sydney, only, the[...]R.S. (Q):-Housi ng Loans: C.B.H.1 and C.B.- 3. The posit[...]4 of the attachment to Circular No. 552. "Suspense Account Dishonour Adjustment s 11 at th ese offices is not considered war[...]d be returned on the day of volume of housing loan business is consider- receipt.[...]lar C.S.B. No. 2852) but not to locality. Thus five site plans in all are drawn , consolidate[...]). ANSWER: A consolidate d list of the above "EX-N.X.":- When ex-servicem en were ad- When security is taken over real property items has been compiled and will be distributed mitted to the staff after the 193[...]ketches are required on to branches shortly. We appreciate your interest. Were granted seniority dating from their enlist-[...]s. All these ex-servicem en Are all the Housing Loans sketches really[...]necessary? The Bank is examining ways to allowed. Some of these officers came from other stre[...]ience. abolition of at least two of these Housing Loan[...]t bank at the age of 16 with the Leaving ANSWER: Thank you for the suggestion, which[...]widow, to ascertain her late husband's name Certificate, enlisted at 18, and whose seniority will be borne in mind for adoption when Hous-[...]r of ing Loans Instructions are being reviewed in th e same age who joined the Commonwe alth[...]Requests for this information very often cause[...]case of the recent death of the husband), and Proaching "Classificati on age". As pro[...]change charged on when this information is used by the Bank is category seniority from the date[...]ANSWER: Exchange should be charged on the dispe[...]n is required at a later date, the informa- ANSWER: Seniority is defined in the Regula-[...]ion could then be obtained. tions under the Commonwe alth Bank Act 1945· 1951 , which provide that se[...]Exchange Schedule. ANSWER: The provisions of C/ 1 17/ 6 will be[...]nded as suggested. Thank you for your bank is allowed for seniority purposes only in[...]officer was in the service of the Bank on 20th August, 1945. The Regula-[...]respect, is presented for a special answer during a business day. There are insufficient funds F.B.: -Would it not prove advantageo us to have CLEARANCES available in the customer's account to meet the a special section[...]ootball Club", etc., area are now four times each week. Cheques ceipt of funds in the near fu[...]1. Would correct answer be "Refer to which are often numerous, could be grouped on these points would not take[...]n say cheques on Broome, W.A. drawer" or "Present again at 3 p.m ."? together.[...]ANSWER: As suggested, a specia I section of ANSWER : Cheques drawn on banks in the 2.[...]the index would generally be useful. This pro- Territory of Papua-New Guinea shou[...]or wrongful treated similarly to cheques drawn on Aus- dishonour if the customer made a deposit cedure may be ado[...] |
| [...]S/C RECEIPTS J.McC.:-Why not endorse customer's address[...]printed for this purpose? 1:h,s Makes Control Easier issued rela[...]Certificates t at ave are unusable, . I[...]ibility of errors . being made HOSE who were interested to read, It is sugg[...]was first obtained and into this were .[...]screwed 206 ¾ in. cup-hooks, separated[...]ers in the register relative to ANSWER: You are to b e commen.1 e ConSI•dera· ANSWER: Unless the signature slip was ap- keys, were then inscribed onto the board[...]tion will be given °[...]. Also, A number of ¾ in. brass discs were pur- the suggestion is impracticable at branche[...]e flied separately from the numbers. These were attached to the keys ledgers.[...]as TRUST A/CS Where possible[...]bank in an un· . quires trust accounts to be indexe un[...]anges place a paying the name of the cestui que trust as we as hook.[...]I al under the name of the trustee where surnames The board fits exac[...]nges an d no t , say' ere , e ly the tra , n ANSWER : Yes. It will be seen that any key required at two[...]ANSWER· The reasons f or stamping d exchan ges keeper[...]conveY w·th on the weekly balance day?[...]and cleared on rem,·11a nces were b (p. l 9) · 'he 2 C a ledgerkeeper w[...]anker is not a crossing wit in t should on o ANSWERS: The General Bank ledgerkeeper[...]f direct overtime for work performed be refused when a cheque IS acts as ag the work may be per[...]e total hours worked for ledgers on the following Wednesday (C/ 1-17 l . the week are 43, an officer goes to tea from 5 to 6 will be entitled to 3¼ hours overtime,[...]while an officer who , has tea from 6 to 7 will[...]stamped bank c heque for any will be ne9° March S.B. balance, it might cause a lot of F J K ·-Savings Bank Teller's Sheet[...]ANSWER: It is not desired to lay down any ated locally? . ,, ,, will you Pleaseerson[...]If your answer IS Y~s ' b the same P teller's sheets, or will one signature on hard and fast rule[...]o the executive vise if a similar transaction y week,[...]would be perm,tte wer to the[...]so that no officer receives more favourable ANSWER: Each teller should sign his own treatment than another as far as overtime is ANSWER· Please refer t O the ,[...] |
| [...]D.G.S.:-Transit Insurance - Mutilated Notes: Will you please give a direction through "Cur•[...]1849. This is true of the 2/- piece but taneously impressing their designs on either ~resent cert[...]r be the amount is the correct term to use or is 'graining' the "rubbing" or "clipping" of coins, these claimed by the customer, on which the Bank[...]correct? Will pay a premium, or should the item be[...]ease tell me also if either lettering, both incuse as well as in relief, treated through the uninsured sec[...]less standardised but is still used to dif- regard to mint marks: It is realised that customer could claim the "The dot after the word Australia on ferentiate coins of the same design[...]ion of the notes may pay "The dot between the letters KG on varying the number of r[...]The dot after the word AUSTRALIA on claim. Premiums therefore, would be needlessly The following answers to the questions pence and half-pence of 1[...]aid. were supplied by Mr. 0. C. Fleming of fact that the working dies are the product ANSWER: The remittances should be insured Industrial Finance Department, Sydney, of Perth[...]e set out in the who is the President of the Australian The master dies are prepared in[...]1952 Melbourne Mint con- Circular Instructions will shortly be amended The term "milling" stri[...]the trolled the making and issue of working to make this matter clear. actual[...]a coin which, these dies and the mint marks were mainly signi-[...]mark, a dot or bead, after AUSTRALIA.[...]in opposite directions. We have been forwarded only FIVE We were interested to read in the recent The dot between the K and the G also copies of "Currency", with[...]We made a point of bringing this before We trust you realise the anguish and[...]some of our junior officers, as an example frustration caused to one member of the of devotion to duty; but we were rather st aff at this otherwise contented offic[...]r spending two years in Wash- and, in that event, will no doubt change in terms of C.O.I.![...]nt opinion of the Editor and his Seriously though, we do regard Mr. sistant to Mr. L. G. Melvi[...]s of the In- b P/S: A mass transfer to Oodnadatta will B. J. McSHARRY.[...]Development. Hawthorn prickles. We are pulling strings lt is 11ot the lwr[...]artment; he is now with Economic five. Dang it. However, six it is.-Ed.J Woma11![...] |
| [...]Halvorson, Miss V. H., West Perth,[...]L~e. E. J., Sydney, Spit Junction. well- Treffry, J. C., Rig. Mgr., N.S.W., Mgr.,[...]· ., g. Staff1 N S W R" h Lushey, R. A .. Wangaratta, Ararat.[...]r, J. G., Melbourne, Admin., Hammer, M. E., Camberwell, Mgr., Wil- Byrth, K. T., Boulder, Kalgoorlie ..[...]. Picone, Miss C. G., Malvern, Melbourn · Wilson, M. R., Marrickville, Strathfield. Castley[...]. W. A., Sydney, Admin. ot Ferguson, G. M., Charters Towers, Forti- Caswel l, Miss J. P. Perth Ad ·.[...]titude Valley, Brisbane. Clarke, Jack. Port Augusta' R . k ville. ' S d. Cusack, N. H. M., Toowoomba, Rock- Clissol[...]hampton. Thomson, A. E., Southport, Charters Towers.[...]cAloney, J. W., Adelaide, C.S.B., Bris- Cresswell, H. R. Unley' Ad I ._,d ns ane.[...]Skinner, B. R., Haymarket, Stanmore .. Burchill, R. A., Ararat, Colac. Dixo n, G eorge, p erth, West , Perth. os or . Sla?e, S. A., George[...]Smith, I. L., Melbourne, Malvern. Williams. E. J., Admin., Bris., Brisbane. DDover,[...], Rig. Staff, N.S.W-, Lane Redman, J. R., Concord West, Parramatta. a ~e, W. H., Chatswood, Qui[...]B., Broadway, Five Dock Thrussell, R. J., Caringbah, Cronulla. Archibald, C. R.[...]Tondut, J. E. P., C.S.B., Perth, Geelong. Austin, R. B., Kogarah, Sydney. Gard~, J. H., Nundah, B;isb~~e." us ane. Townsend, B. R., Hurstville, West WyaVlo~:· Bailley, N. B., Perth, Rig. Staff, W[...]runswick, Bourke St., Mel- Gell, M. D., Perth, William , ogarah.[...]n, P. D., Perth, Maylands. Barnard, T. W., Glebe, Weston. Gogler. R. J., Renmark[...] |
| [...]. McMah on, B. J ., C.S.B., Brisbane. Wilhams, D. F., Rig. Staff, Vic., Caulfield[...]Powell , Miss J. M., Brisbane.[...]ss C. J., Note Issue Branch. Russell, J. G. G., C.S.B., Bris., son.[...]Willcox, Keith, Admin.[...]Williams, Miss D. H., C.S.B., Brisbane .[...]Bower, G. J ., Perth, daughte r. M[...]We are happy to welcome from Indo- RES IGN ATI ONS[...], son. nesia, Mr. Agus Sahab, Mr. R. Soenggo no,[...], Barrack St., Syd., daughte r. ten weeks with us, surveyin g our pro- UR good wishes for a[...]n general commer cial banking ; prospero us future to:- B ~11, P. A., Newcast le.[...]e r. Pena. who has begun four weeks uf re- :,~hop, J. C., Mount Isa.[...]nesian Ministry of Finance ; Mr. Agus Cuh~rows.[...]Soenggo no, head of the Industria l Credit Crowe, Miss N . M., Grafton .[...], C.S.B., Brisbane . Martin, D. L. S., William St., Perth, son. the Advertis ing Departm ent of the Naciona l Grant, D. J., Camber well. Matthew , L. P., Campsie[...]cedures, methods of use in the develop ment Holmes, Miss M. A., Admin.[...]We wish them a pleasant , as well as Johnson Kl , M'1ss L . M ., CSB[...]instructive, stay in Australi a. e_nner, Miss I. D., Adelaid e. fni[...]To make used carbon paper re-usable, Munney, B. J., South Brisbane .[...]when the carbon will liquify and run over[...]the used spots. Miss M. P., Sydney.[...]The Swe11d H11gl,• oymhan ,[...] |
| [...]-2 A Glanee Through Promotions |
| [...]3 U sually we have Notes of the Month on this page; but we feel[...]Caloundra beach residents described GIRL MAKES AWFUL NOISE He's a surfing t[...]ing. At yesterday as the most courageous they * ONLY In "P11ff" Department 7 U.S. BANK RUN BY WOMEN weekends he hitch-hikes the 140 miles (yes,[...]7 with the Surf Club there; and that, we wading to the beach when a strong * VISIT BY U.S. HEALTH MEN UNUSUAL 5.8. AGENCY- would hazard, must be some kind of a undertow swept her seawards.[...]We understand he has his own system of *[...]clubhouse, and dashed to King's Beach. * * You[...]Miss Marjorie Peacock, ~f Bnsba~e, owed To spare "The Von's" blushes, we shall ' |
| [...]nd that was the view Police Commissioner between the Commonweal th Investigation Delaney took in congratulating[...]ness with which Our experts are now busily studying the the matter had been reported and[...]g Manager Aarons' emcient and details will be published m Currency . handling of the matter would hav.:: as ured The result? Well, maybe it wasn't an them a very warm reception and certain idle boast we made to Inspector Farrell of capture; and to him W.! extend our con- the C.I.B. that the bank staff were well gratulations. trained in the use of firearms and able to -0-- acquit themselves well in any competition. We hope to prove it. London Officer[...], Island iri the Indian Makes B-B Problem[...]where the Savings Bani. O end (we hope) the controversy about[...]agency: Above. the the Brusher Problem, W .! publish the following[...]mpire Airways. Bank\ London Branch which should (we hope) make everything' perfectly clear:[...]e attached might be of interest in Your "Brains-Brush er" column of ''Cur- Heroi c "Pert h" were Saved[...]N 28th February, 1942, H.M.A.S leaving Australia, and asked if they were algebraic solution. This should prevent a[...]a battle against worth keeping. too violent brushing of brains. I assured him they were valuable, and[...]Yours sincerely, Sunda Strait between Java and Sumatra. that if he were fortunate enough to get[...]them back to Australia the Bank would be[...]tenant. Commander Lowe, the Savings Department at London Office- but we don't work them out this way! Bank'~ agent aboard the vessel, enclosed the We decided to make two copies of the[...]icial cylinder that is floated free when monwealth Bank manner, one copy being Write down a su[...]e £ 's, thm:- but Lieutenant-Co mmander Lowe carried a All this happened in April,[...]y of the Bank records in a waterproof between then and June, 1945, my copy Reverse the figures 4 9 1I packet in his "Mae West" life-jacket when travelled to Singapor[...]he went overboard, and subsequently buried in Bu[...]After talking it over with Comdr. Lowe, It will be found that within the scope zealously guarded by Paymaster Lowe is[...]is original statements at of figures given the answer is always the here told by an officer of t[...]the previous camp, and with his assistant,[...]owing to the many searches, we decided le Let the three variable figure, be x.[...]However, luck was still with us, as the[...]38 11 Com. Lowe of H.M.A.S. Perth. Lowe was able to go back and recover hi\ 11[...]originals and return them to the C.S.B. in It will be seen that the variable Commonwealt h Bank of Australia, he pro- Melbourne, where I believ[...]nt re- duced all the Agency Statements of Busi- rewarded. mains, says Mr. Gibbo[...] |
| [...]To Percy's astonishment, the usherette[...]Macdonald nn d lower door marked 'Exit' ".[...]Nevertheless, his days of liberty were[...]surely numbered; for the police we~e able[...]were able to give them. .[...]lo the other incident which followed 11[...]Clements doing the Bow- twnmg, he showed himself to b e possessed · week later, a very neat ' "catch" was ma de[...]ab a runaway presenter tended to remove suspicion from h' Paying Teller Charlie O'Brien. of dud cheques? Well our noted thief-taker A d[...]her at a MU b y This time, a would-be doer-of-us-wrong h[...]the name of "Stead" with a small deposit and bewildered in the middle of a dark was being used to cash phoney cheques for Still suspicious, though the fellow ap. and crowded pictureshow. B[...]k of the cheque d thing stronger than suspicion that he was[...]four quick strides to the suspect's elbow: for his escape.[...]ue to Acting Chief Examiner Lloyd Bank and others were saved from loss, and[...]. Howe~er, he still did not have enou h the police were given so exact a description mformat1on to[...]would be back in a minute of the rogue that they were able to identify h I t h' ..[...]floor," said Jack; to be only a matter of time as we went a~s1gne essenger Clements to[...]is appearance at Sydney Office with a susp1c1ons by 1!1aking a run for it. eye, that, so an observer told us, the fellow[...]went as yellowey-pale as one of our cafe• cheque for £ 1 drawn[...]musket if he made a break for it; and he Manly before[...]. responsible for what will happen to you, wanting the £ 1 to get a job at[...]Well, that was telling him all right. An~[...]aid he was to so the fellow stayed well and truly glue But his unprepossessing appe[...]have_ met his mother he said he could see Wal suspicious (perhaps he doesn't lik11[...]d lost them h count there in the drawer's name, but that wasn 't a ble to watch s[...]y an is suspect next wandered sistant Accountant C[...]Wynyard Station, and finally to Moreover, a dubious cheque from it had[...]the light of an usherette's torch. s y tioning soon h[...]fellow. Wal's suspicions strengthened, but the Percy, fol[...]e fellow had remained in the the le!ter, went in with him, but had difli- pending tr[...]and there was head of an aisle while an usherette led th: the Argall, the M[...] |
| [...]lift that chromcally re uses[...]elevates, is a grievous harassme?: 0 -f II[...]who ha,·e cause to struggle up 0[...]Dreamboat back. Can you tell me if I owe the money B1tt I say "No", T HE follo[...]anches. Unfortunately it must be added that the He tella me then |
| [...]ND Girl • (!!!puff'' Dept. Makes a n[...]-SS COl?hEL.I~ E. SOM', ~ MEMBER that story we had in Imagine the racket f[...]blast when the resultant screech finds its |
| [...]An Unusual Savings[...]Australia of many odd places to[...]vices is the town of Lakewood, Western[...]ding-house,[...]es, Australia, situated-at present-eight miles fettl[...]We say "situated at present" advisedly.[...]tures most 0.-"Bush Terrace", Main Camp.[...]in 1938. The 90 houses, company offices, with whitewashed canv~[...]of growing gardens, plus all the other comes: "Up town! All_ abo[...]800 people, took twelve months to shift. The loading, transp[...]the only town in Australia (or perhaps[...]What makes it more odd is that it is the are several sm[...]The reason for this curious wholesale[...]Co. Pty. Ltd. that for over communication betwee~ th e cl this, too,[...]t~ic Power Corporation of Kalgoorlie, which,[...]own railway track, ser- a machine shop, as well_ as t .;ely-spread[...]cutting-camps in the bush, from which it Our c.s.n. Lakewood Age[...]there, but most of the business is for roof[...]"suburbs," and as the useful timber is and a pile of logs, a box,[...]habit them load everything aboard The business is done 1:am 01npany's[...]Lakewood, is the bush centre of operations. ladies with local sc[...]Here are located the bush locomotive centre,[...] |
| [...]rs. Hawker have now With his right hand as it were he dis- wife, are at present in Austr~lia on a good- will mission. Mr. Hawker 1s well known returned to Sydney, and l[...]London, and we are very pleased to have the U.K.[...]ts. him and hi~ wife with us. Holmes, and' will spend Easter with Mr. business is conducted iu They spent some time[...]in without the and Ceylon before arriving in Australia at his property "Tarewinnaba[...]April, they will be entertained in Sydney enJoys the luxury of a[...]Officer, Victoria. Mr. Hawker will meet assistant, Mr. F. Scott, accompanied by an[...]bankers and members of our industrial escort, take out the pays for the cutting-[...]second floor. Modern lighting, acoustic ou~ Agency men are usually still trans- a_cting business long after dark, by the[...]cember, 1952 issue of "Currency", we rain under the shelter of a flapping co[...]ceiling beam, which had previously ment Fund grants for the current fin[...]rea have also been of £675 to the Australian Council of If you really want to put a[...]chnique learned at the Ki ng's Cross An acoustic ceiling has been provided the fares to the United States of a Vic- Telling School, go West, my boy, go West- with a coved cornice to allow of full in-[...]direct fluorescent lighting being used, and participate in the Internationa[...]d, by reduc- Nineteen applicants were interviewed by ing the previous high panelling to window- a committee[...]ur Melbourne Office, and R ESEARCH workers in Sweden who |
| [...]. . B k is to Bushed and Baffl ed[...]. of over £1,000 who will be 111terv,ewe simple transaction of yesterday is fast d[...]been being rendered difficult and tortuous by Next on the list appears C/1 25/16[...]could be earned by placing surplus . un to refer constantly to h is Rule Book[...]a period of eight weeks. •ated at the next inspec[...]e Our depositors have greatly apprec~, we[...]made very many useful contacts WI _ find, after a frantic s-e arch while a cust0- If you resigned ly decide at th.[...]you will never be ab le to . ,ks pomt that[...]pie a winner cases surplus funds have been trn~s de- ese circumstances, and will a lw In C/M 9052, we are advised that "to be obliged to refer[...]fact that ove~I:a;t, tak_<c We feel that the Bank's prestige ,s h gf el[...]pli- d . · we e of C.B.22 have been reviewed and fresh[...]e 2 showing detai ls now . Anyway, why not use the Bank's t hat suc[...]M L/D author- wou ld make C.S.B. depositors poten lar Anxious to become fami liar with the secL1 11··[...]' u as a measur enormous figures. "PRESTIG - Book.[...]s the list. Here the Rule of branches, do let us have ,fous ':"or_kmg[...]Jars. A ll ow us a breathing ewer circ1i-[...]sit over:- a e an practise what we are al d .[...]B EING an enthusiastic reader, I have[...]OVING PRESTIGE frustrated to a large extent by the arc a According[...]systems still in use in the Bank Library. ht appear in future as:- Customers' Interests[...]shelves and shelves of books covered . 1 5 You will observe that the second portion[...]. pro- in the C/M, and will hasti ly conclude (you to the staff generally we consr1_doer interest age and handling but as time has 1 are busy, of course) that in future the I[[...]to obtain the goodw'll f seemingly superfluous words "by appli- Ja •[...] |
| [...]officers to discuss current affairs with a[...]M IGRA NT BUSINESS enable The faults which could te most easily[...]ally that a custome r wishes to discours e at length OES the Bank want the custom and move off the shelf.[...]goodwi ll of the New Austral ian? (b) No classific ation of the fiction[...]their re- telling the new arrivals to make use of the[...]TED". lar to encoura ge these New Austral ians to A formida ble list of faults is it not; but[...]open account s with this Bank, and to use[...]the Commo nwealth Bank for their oversea s in the followi ng m[...]L MALE ATTIRE business . (a) A large proport ion[...]When the intendin g new custom er (parti- should be immedi ately weeded out[...]mall sum, say 6d. or l /-, which will books to be purchas ed .[...]a draft is refused . He is informe d that to[...]remit funds oversea s he must do it by the[...]a large measur e Welfare 's motto, '·Makin be divided into[...]nk - certainl y not a good first Humor ous, Western and Genera l[...]impress ion of the Commo nwealth Bank.[...]tropical areas be permitt ed to wear shorts, separat e sections rather th[...]neck, without ties. and future busines s, surely some endeav our (c) Natural ly[...]l. The Commo nwealth Bank is the onlv is prepa[...]he funds by Air-Ma il new books which will be purchas ed,[...]t permitt ed to upon, cannot we do at least as well as the plastic materia l with the dust cover wear shorts. They do, howeve r. wear trnding banks and agree to[...]compan ies and large mercha nt hnuse, -[...]staffs to wear shorts, and shirts[...]2 feet above their heads, and will[...]pearing , though it must be confess ed (Compl ete[...]are d there . ensure pressur e will not be applied for[...]obvious .) book[...]soaked limp collar. is obvious ly by favour, not by efficien cy. p[...]I do not argue that the wearer of the The Promot ions Appeal Board, we are told. books home to[...]the staff have no faith in its operati ons. We[...]his tie-wea ring all know of the threat of a[...], in my opinion , are all well[...]or to look at worth the effort involve d. Many will say 5. A good number of officers feel that We invite that for the nomina l annual subs[...]move than to don shorts, claimin g the If we are going to have a library. let it be[...]stated that the officers appoint ed were the[...]us. its officers, to be first with the ope[...]to weaken their prestige with the staff. It[...]of the Bank will not[...]It Want ed? wearing of shorts, or from the absence[...]few flowery words on odd occasio ns.[...]It would be well for the Bank for the[...]dent in Sydney Office for so a nd through the wireless in various ways, to[...] |
| [...]ntend to relegate themselves to Do Well in University Exam~ation\ they must be sure of fair treatment, and-[...]something that has been denied 50, or will the policy conveniently change would assu[...]th at vital stage? in Western Australia had attai~e · d sue the We all remember the unfair advance-[...]who successfully completed the r~q~rts we can expect these men to be given[...](University of W.A.) at the examma A just resentment engenders hostility, tentions[...]certain words marked by dashes in the As such, they a[...]. published text. We would point out that We believe our Governor is sincere in[...]were not complete" hardly app hes b!"shed[...]resent policy seems to ?C t~ limit are an abuse of "Free Speech" detrimental[...]instance since the results were pu 1 promotion in the general class1ficat10n to[...]privilege others value of being able As we here in Western Australia ern· males under 40, and to male[...]honestly frankly and all classified grades. This will result in fairly here.[...]bers of the staff as well as of th ose : that The particulars deleted will be supplied their work, and consequent loss of[...]" intended they should henceforth merit will be recognised reg and business. be suppl[...]Just as a point of interest, and by wff,.[...]tration concerned with the matter raised, May we ask if the Governor, the D epu ty upon reque[...]in Australia?[...]"WESTERNER" "SECRECY A[...][We published the W.J\.. exa as we It Makes One Cry[...]lt makes me want to cry, too.[...]however, was not ours. Th e answers[...]Mr. Milton, don't cry. universities in Australia. 70 were. ·ng 65 situation in which this Journal itself now Perhaps we were wrong in accepting the of Bank bursa[...]at~~dents, stands as a result of the desire for "hush- doctrine that man and woman joined to- were studying either as C.R.T,S. :olarshiP hush." gether in holy matrimony "are as one." Commonwealth Government Sc N'ne of The January editorial warns us that But please do not grieve so. Ther[...]he staff only" and yet, in the of a banker weeping. Life is full of dis- on bursaries c[...]illusion. But, bear up, old man, do. Dear,[...]dear . . . . Ed.] staff were welcomed as contributors to the were evening students, but eight ble them journal! P[...]--o-- were granted part-time leave to ena of policy, and u[...]n of the word a very happy impression amongst us all I According to an official surve[...]in t e unfortunately inhabit the same dwelling as created a very favourable impressi[...]s) could be devised for these mterested because of his distinguished war service' thing[...]groups. well merits the honour. · heat and light, household necessities,[...] |
| [...]it replaced. at "The Glass House" Item's can be machined[...]the writer of it intended. In fact, as we[...]item in the bundle. Don't, however, be too impair his loyalty and effici[...]tration is out of touch with the customer literal by placing bands around one or[...]l band~ confidence in himself. He is thus unable to t across the counter.[...]do himself justice, and his capabilities are May I quote the following paragraph are re-used. \rf[...]ted that all officers over the ii! exclusively with academic consideration of[...]interviewed by a sympathetic and qualified co[...]direct dealings with HEALTH SOCIETY SURPLUS[...]mentioned and that's not hay. This surely must cover[...]mer, solicitor, store- epidemics over the next twenty ye_ars. In keeper, small factor[...]e reserves the ma;or pro- are our customers at the majority of portion of refunds must have come from branches; anct who[...]economy eampaign, it "The Glass House Dwellers" aren't as start providing more r[...]der present schedules, rebates are fixed used for the "Slicka" feature could also[...]There 1:he final paragraph, if we may quote dentists. Must we run from doctor to are doubtless v[...]dentist to dentist, to find the better use and the saving of stationery and 'That is the case for the dwellers in "The cheap;st? That's what we are being allied articles. There springs into mind Glass House." The defence rests, as they economically[...]r J 5/- a pop, and of the blotting paper lo use, the use of . It is a pity the defence did[...]will be but a shadow of her former self, and be used followed by the caption "A Thought[...]when the coffers are over-full will a bonus from the Man Who Keeps Stationary".[...]the surplus funds?[...]--o-- tionery will send in their thoughts on the pos[...]subject we shall gladly publish them.-Ed.][...]ION to clear cheques deposited by customers.[...]F_or an efficient banking service, which we The answer to Question 5(a) of the Quiz aim[...]that system Fowler's Modern Engli 'h Usage says that Note is necessary for[...]there is nothing wrong with the use of the balancing of these items. Also, it is prefer- However, our present system has now word[...]sorti ng this number of items at branches, well as defects are now inevitably being[...]tempt the shown up. The question is not that we [Fowler and the O.E.D. say "to"[...]t system and go wrong, but "from" now usual.-Ed.] bank" cheques received up to 9.30 a.m. back to what we had before, but that we must be machined, balanced, and at the shoul[...]particularly in respect of Re Brains-Brusher Problem: The ~olu- Clearing House by 11.30 a.m. possible defect[...]by machined in any case, it is as well to do benefits in a system based on senio[...]ns to it to a system which is most useful to the which have been overlooked[...] |
| [...]ur winds. A s far as our department is concerned, we' ve just moved again . We have really lost count of how many times this has[...]"We decided to past, but our visitors have now had to resort move by the to the use of bloodhounds to track us down. numeral Not that we mind moving around; on the system .[...]• contrary, we would quite enjoy it if it were not for all the nice people who poke their heads in while we are in the middle of packing a nd rem a rk : "Wha[...]ws ge ts around when you a re moving. Even before we had time to tell our best friends , we had all sorts of people from all sorts of depart- A s the time drew nigh we began 1 .[...]o 01gan- We're only half way through the pin boW ' ments pegg[...]the bright boys replied. va rious rooms.[...]~t These were followed in turn by others.[...]We decided to move by the Num e.ral who wi shed to d[...]ever heard of The night before we moved , bo th they were going to put the aspidi stra and[...]11 we will . 1 explain. You put a nu m bo~r on the inkwell they won in the egg-and-spoon th e art1[...]1 it; but we went to bed at peace w. h[...]At crack of da wn ~n irate voice asked us the other mea sured. lt went something around until he comes to s pot[...]num ereJ like thi s: "Size of room ?" "Twenty-one feet 211 ,793 . He puts down the grand[...]. We Jong by . .. eh ... fourteen feet wide. " "Con-[...]something el se. • • , we wanted him to put t 11mgs. te nts? " "One typi st[...]a p,an 1 tried to explain , but he told us to come flap .. . ch . . . One typiste's chair 15[...]a lot more fun the th A s we wa I ked in the door o f the neWt ankle 9L calf-[...]o er building, a wan , weary figure tottered ou · At this critical sta[...]I've spent ' the whole bla~e th a t, you chaps, we 're not coming here For weeks before the great day we spent[...]o,1 thmgs. We gave the two juniors one floor" ! The premises we moved to had to be practically pulled down and re[...]th1~g. T~'nD _dmmutes later they were back a rchitect called to get our views on what[...]ag_am; ,, , you say to number every- we wanted . Needless to say we decided[...]y asked. " Every single thing " to ask for wh a t we thought we would like, we said , firmly and sternly . '[...]or a List of Duties taking into consideration how we might ex-[...]They disappeared, and we looked a t one pand.[...]o us[...]u sed to b~ when we were young. " "No. will find the tra velling excessive?"[...]new method of classification of fernale We stared at him; so he went on:[...]for a thou sand more tickets. After a week where you could get enough land for all we began to wonder.[...]"Haven't you finished th a t room yet ," we[...]e in the safes, and then turn key ,n After that we left it to him , and strange asked finally. "You've alre ady used to say we found he knew even more about 444,444 t[...]origin of hard-pressed tellers· · building than we did . "Finished it, why we' ve hardly started.[...] |
| [...]Personal and Missing Friends ' column, we have plca-[...]t Yes, Slicka has received a letter from we find the greatest number of mbtakcs. London, and we reproduce the text here- ln writing to[...]articles in the May, "Sliclw's" dubious rPlative. August and September issues of "Cur- or centuries and[...]However, if there is a special place to Guild of First[...]Office of the Commonw ealth Bank which we consign officers responsibl e for The letter i[...]varied errors and such omissions, what will we do with those e/o Dr. H . C. Coombs. Australia" , and omissions in transaction s initiated by Aus- officers who allow their branch to r[...]sue the drafts \ am P.O. Quicka-Sli cka, and you must be my boy, not good enough![...]t enough for Slicka, of whom J last heard when he went[...]ily not in any way accur:ife so far as the customer is concerned . that speak it aloud les[...]any number of properly- branches in Australia have sent an advice Shorttes - a daughter o[...]hardly great proportion of remittance s from Aus- Australian amount. face my fellow First-Popp ers![...]agent bank on the Continent, whereas the However, he quickly realised the dis- tances each year from Australia and if all grace he had brought to our name[...]ndon. As you know, many Profession . and fled to Australia with you can be eradicated it will be to the advantage - your mother having abandon[...]imbursed by London on receipt of advice cause you insisted upon having your food Bank's customers. After all , it is the custo- Weighed.[...]rrect agent on the advice form pro- l know it will be a shock to you. my[...]t in my first letter to you l say, on balance) it will be a comfort to around drafts, and it has b[...]but l know your instruction al soul served the cause of accuracy. In fact, dear[...]Lon- so you can pass them on in your famous Slicka - who went to Venice to act as an assessor when Shylock so[...]what dangerous weapons to let loose on Lf I make a suggestion ,there are two cunces of flesh (or was it twelve?).[...]s l would like to see you in till into So you will realise how pleased L am to your followers :- dbcovcr that you have made your profes- that there will a lways be cases in which it[...]Ensure that particulars shown on wea lth Bank of Australia - A fine bank, You will no doubt want me to describe[...]ts and advices are the. Commonw ealth Bank; very well thought identical (it is much the best to make of_ 111 The City, my boy, very well thought l speak. One of the most frequent, a[...]l am sure there must be a special corn~r bility that the two documents will[...]- you can With these remarks. my boy, l must[...]have ho.,oured a draft issued in Australia But please keep them out o[...] |
| [...]banking legislation. and l 952 by Australian Savings Banks Policy decisions on method of trans- were as follows: forming the General Banking Divisio[...]1932 1952 the ComJ11onwealth Trading Bank will be C.S.B. 58.57°/c 63[...]9 '/c 25.15 % advice coming forward from various com- S.B. of S.A. 9.82'/o 9[...]held by us was as follows: * * *[...]S I wnte Pasture Improvement: Usually the bor- S. Australia J% 9% 22% . fore 1 ower approaches the lender for a loan, so Tasma[...]the Bank-the settm~ u~ to be scheme to assist customers to finance rng signs that Oversea[...]improvement programmes. ships for young industrialists and Trade General Bank[...]vances Union leaders sponsored by l.F.D. will totalling about £15,000 have been approved benefit Australian industry. also for the appointme?t 0 ~:nk in for selected customers in the New England[...]Leading industrialists have gathered in district. The funds are to be used for a[...]nt Secretary of the It will be our aun °[...]and minimum of inconvenience 0will Agriculture, and repayment is to be depen-[...]at least create ad d1 10~ f n env1s improvement justifies itself by increased findings on overs[...]ental and although it is hoped later of th e Australian Boot Trade Employees' to widen its scope w[...]Bank will remain[...]pletion of production, at this stage further borrowers his overseas research also acclaimed the[...]. responsibility upon us. nc by wh•[...]and 111 the conclusions drawn from his[...]we will abide by it honoura u 'notes[...]We will be sending yo of the Officers' Homes: In "Free S[...]dies. help customers or me mbers whether, if an officer were transferred and the sale price of his home fina[...]Above all remember , welfare the Officers' Homes Advances Scheme was[...]nd· semi- concern for the customers sufficient only to clear the advance, the[...]number of semi-government public •al will be appreciated that it would not be various bodies were able to raise in total per year was Jess t[...]128m. set for this year 20 such flotations were made anb en policy for a matter such as this; a[...]reated an even more this year to date the market has furthermore, it would be in the interests[...]other commit- 28 loans for many of which we have e as an individual one, and considered[...]avings Bank has been doing the issuing house. specially in the light of all circumstan[...] |
| [...]ments will supplement the course at Kirri- economic[...]i School designed for all prospective of business confidence. Such a meeting[...]_These mee tings arc useful in maintaining[...]ral Bank, the General Bank and the tion between our economists and their[...]by the Commonwealth from time to time. Balance of Payments and Banking were[...]Fund has also been charged with manage- useful to learn what ideas the banks'[...]the Commonwealth Treasurer (Chairman), forecasts of[...]Justice of the High Court, the Governor of the Commonwealth Bank, the Solicitor-[...]The Commission uses the available funds out and getting it back was just about as[...]ment securities in Australia, London and However, modern trends, decentralisation[...]from Commonwealth and State contribu- Proof copies will hortly be submitted[...]The contributions due by the Common- We gather that amendments will follow wealth Government to the Fund are reduced t[...]Thus our connection with the Fund i~ there[...]* at least twice weekly. Supporters of this[...]Hire-Purchase is "Big Business": So far thought that no-one in A[...]two previous years. ably reveals[...]the first nine weeks of 1953 we approved cases co-operation not only between .._ GOV BRNO R.[...]ly Administrative Departments but between[...]n has, in this short final effort, there will always be someone a short while in each ad[...]of essential industrial and agricultural By meeting and discussing with officers ln other words, we can never win, unless[...]when you receive your next bi-weekly management, especially from the adminis- tr?tive angle, we feel that the managers *[...]he unfortunates who, as likely as not, have will be much better equipped to undertake Co-opera[...]into adminstrative require- pnvate banks, to discuss banking, current Circular.[...] |
| [...]st that is regretted that, because of the ney, was a more or less iso[...]not been possible to provide answers to bution to the several States w[...]and the total stock was brought to SydneY, ANSWER:-This matter has been con- we would like, and we crave your some of which eve[...]d from time to time, and was the sub- ject of discussion at the Savings Bank Con- patience.[...]e last year, when a recommendation We should also be grateful if con-[...]able to decentralise distribution to re- fine the use of the form to amounts in T~1s will enable prompter replies to be excess of £ 100 and branches will be ad-[...]to practical questions dealing wit'., however, this decentralisation has not been vised in t[...]dinary course considered warranted because of the rel~-[...]other States. However, the matter will be B.I. 1622[...]MELBOURNE:- We have been m~de fuil . Pert[...]Of s ta t JOnery b . e use pnces plus freight. _However, a proport106_ hand-posted ledger accounts, in terms of ecause of mcreasin cost< so were amazed to_ find the nam: of a-,~~i of_ Western Australian requiremen_ts is .0 B.I.1622 (c), 1 sugges[...]s aS10nery freight) less than the Western Austrahan tinctive ink immediately below the balance[...]iod of the authorisation. We think that the printing and · D[...]C.S.B. 243 the face of the ledger sheet as well as in have been supplied from stor · Mo[...]re. Y form CSB 243 is not used in this office, ANSWER:-Your suggestion is a good one and will be adopted. . How? is[...]ght! - Department advises that it does not use _or --o-- lowe1 than a W.A. printing firm would th y require it. We suggest that it would provi?e[...]an 10m "Th e _above twenty amounts[...]ANS~ER:- We are endeavouring t.::i author[...]then be signe February issue of "Currency" an answer was given that it is necessary for the chairman make this econonmy campaign "f . d"[...]·1 . f air 111- ANSWER:-We thank you for the sug- to initial against the deletion of clauses not 1m , . an I is or this reason that we required in paragraph l of authority form[...]ies or suggestions gestion, which will be incorporated in th e C.B.20 (Letter authorising signatures - which will contribute to the success of th fo[...]ngly large ran e authorities without initials, as we have not of stores and stationery at the b t[...]_g VARIOUS considered this to be an alteration. 1 can !11 . us! ,d·a '~:band to arrange the most econ- see that where the clause "There are no om1ca 1stll ut1on of eve[...]posted, I would like to make a few sugges- likely. Could not this requirement[...]tion:--- the. lowest quote (consistent with quality) being accept_ed. It is a well known Could not the duplicates of letters ad- ANSWER:- In cases where there are no[...]dressed to customers be initialled by th e rules it would genera[...]of such letters and t~e ever, where this would cause inconvenience, ther~fore 1f . s_upplies were obtained ''In[...]letters be entered in the postage book 111 we are prepared to leave the matter to the[...]gards postage cash an examiner or senioi We agree that in the other cases initials[...]ith the number of letters to be R.J.L.:-See answer to G .P. above. 1 eferred to,[...] |
| [...]SPECIAL CROSSING as numerous other dutic.; to perform. effect, f[...]D.G.:-We show hereunder a facsimile Domiciling: As Gene[...]well known city hrm on cheques lodged to pressed upo[...]their credit- customers, need they be domiciled with the[...]rticular Yorston and t"Ortesc uz s Australian Mer- course? ANSWERS:- Postage Regist2r - This[...]ted prior to the provided they are in the usual_ cour ·e or DA VJD JONES LTD. d_espatch of Circular No. 1552, and we con- business. Jt aiso states that · If 1t has been sider that any saving would be out-weighed agreed between the partners that any re-[...]be pe:·- strictions be placed upon the power of any Martin Place, Sydney[...]--aw and. Pr,n- acceptable in lieu of the usual bank stamp. tion of selection of any particula[...]s-page 97-states: Any l1m1tat1on ANSWER:-C apital Offices arrange for not a subject whic[...]uthority of_ the pa~tners certain selected customers who deposit large factorily in the limited sr:,ace available in must be made known to third parties if numb[...]ions. The special stamps, however, must con- ACCOUNTABLE FORMS[...]f managership Bank it would appear that we would be the banks. Occurs, is it nece[...]of the arrangements manager, when he is not the custodian of authorities signed in accordan[...]which has already been authorised by all 111 Australian currency held in the treasury partne[...]signature on On a number of occasions we have been the special cash count sheet sufficient[...]ll_ parties Similarly, when the accountant is cus- signing periodical payment authorities[...]PRESENTING todian of accountable forms and joint cus- other banks do not. J should be pleased[...]us with the answer "Pre ent Again", they in words and figures in the Accountable ANSWER:- The test of a partner's are somet[...]as the other banks often repeat ant occurs, for Australian travellers' the same answer each day. Should a fee[...]eques? business in the usual way. The Bank would as per Instruction Cl 1 6122 be charged ANSWERS:- !. Th'.! officers exercising not nor[...]ond the first re- control of the Treawry are the custodians position of having to decide in a[...]se whether a practice is in accordance We usually do not hear from our cus- any change of Treasury key-holders, the in- with the usual course of business, and tomer for some time after sen[...]of requiring all dishonour notice, and so we would not have travellers' cheques and sign for t[...]the cheque. Anyway, if he were aware of gister.[...]xt, they arc misleading when read ANSWER:- When a cheque is returned able, it is preferre[...]tify a limitation of authority arises only answer "Present Again", our customer given on any change of custodians. when it would otherwise a[...]o be produced for continue until final answer is obtaioed, R.L.D .:-Authoritie s Periodical Payments perusal where authority C.B.18 is not signed the customer's instructions hould indicate -C/I 131 41 (b[...]ied out MIGRANTS Other banh will accept periodical pay- by the Bank shou[...]e.g., in a firm In the circumstances we do not propose should they be requested to[...]strict observance is likely to cause friction ANSWER:-Y cs. on the account; other banks will accept the[...] |
| [...]duty, but not Vic- out of stock. ANSWER:-The forms to which you torian stamp duty. What action, if any, refer were a batch of deposit slips inadver- should hav[...]ANSWER:-The cheque complied with V.B.:[...]Bonds and Savings Certificates we\ I suggest that all accounts of th_e same[...]fa st as an officer who is a specia is ANSWER:-Although we have discon- EXCHANGE ON H.P[...]:-Should the charge of half rates ANSWER:-This suggestion has es and and on cash sheets,[...]s are drawn on country bran~hes of In any case we do not thmk there 1s any other banks where we are not represented? -[...]ent practice. ANSWER:-ln retail hire-purchase trans-[...]notes are payable at a point where we are C .S.0.- 0ld recor d s s~.a t e "Gove[...]not represented, so that we are not out of be kept 1O years, B[...]S.O. is "Branch , Gover- R.C.B.:-Safe Custody Packets-We seal banks from the proceeds of the promissory now makes decisions more than ~bel o-years with wax and the customer g?es t~rough notes concerned.[...]nor, should he not be raised to t e the usual rigmarole of scratching his v.:ay[...]ANSWER:-"Governor. .a nd nature and ls it all right for[...]STATIONERY tions will be amended to clarify t e It appears just as effective, and the cus- R.J.:-At this branch it has been the[...]-o-- tomers would be just as happy. . . ANSWER:-There is no obJect1on to tionery Requisitions, to show either a gummed signature slips being us~d to seal number or a dash against every item. Whilst ACCOUNTABLE FORMS Safe Custody lodgments_, prov_1ded such this may b[...]lved, to say nothing of the At change of Custodian? ential to -[...]of typewriter ribbons. ANSWER:-Whilst it is not e;s tock on[...]ANSWER:-The practice of showing hand aft[...]t half-yearly venficat1on an . g down J p •-Suspense A/c. Interest on Com- mo~~~alth Loan Bonds-i[...]of custodian it is necess~r~ to_ bn~oloured[...]the check or the incommg cus 0 each bondholder. Total of these B. & S.[...]ere any benefit to be derived fr~ed to the . ANSWER:-B . & S. C/1 No. ara The general procedure at branches has the clause "This form to be forw~r attached" 121 reads:-"If[...]the headmg of For Withheld interest o/a Safe Custo_dy bond and duplicate, and this does not app[...]ecessary. Confusion to Agents and delay holdings at Registries and[...]hes in addition to bemg credited to ANSWER:-lt is essential that Stores of stores are sometimes caused. plied bY "Suspens~ Account Interest on Commoi:i- Depar[...]equired, as this is their only means ANSWER:-There has not despatch Any bran[...]ry to Agencies f_rom on c.s.B- quisitioned in the usual manner. etc.[...] |
| [...]However, in the near future, it is in- C T.B.C.: -Circul ar Instruction Books- - ANSWE R:-The method of conduct ing tended[...]or immedi- under review and branche s will be advised warded direct to another bran[...]ding any change of procedu re. form will enable the remittan ce advice and e erred unti[...]Under the new procedu re we feel that Print-sa me job done twice.[...]no time would be saved it your suggestion ANSWE R:-Whe n the new Rule Book W.D.:-G encral Bank Statements C.B. were adopted . Moreove r, the crediting of was issue[...]uc tion of General Bank the items to Suspense Account Branches to be forward ed with each[...]for the Manage r In the majority of cases, however, this Howeve r, a branch in Western Australi a or Accoun tant al that point to auth[...]sted to an ac- Under the circumst ances we consider improve ments immediately, so t[...]ledger sheet. present system, which is well known and (b) Quite often when a new syste[...]pages to be re-printed twice. (d) Custome r's waiting time is reduced[...]ANSWE R:-Tha nk you for your in- N.M.:- As no excha[...]opinion a great deal of time is wasted in between banks for clearanc e of cheques, d[...]o- count , and that he signs the N.J.D. 11 we are not represen ted and lodged by[...]put forward at the Capital Office Con- ANSWE R:-Yes. Althoug h paymen t of exchange to other[...]was decided tinued by branche s, a periodical adjustm ent[...]ounting at Capital Offices notes ot between banks is made (C/M 3452, para[...]C. B. 11 shows space for custome r's signa- s~o~ld absolve parties concern e[...]P/ M WARRANTS each week?[...]re to be protecto graphed ? both the custome r and the account ant are ally admitted to be confusing. The adop- Is the postmas ter classed as one of the to sign debits to the custome rs' accounts tion of a system of num[...]ge. that in use for C.S.B., but perhaps using l suggest that the protecto graphing of such[...]debit when it is not signed by the custome r sideration. ANSW ER:-It is not[...]t difficulty has been stated to the limiting clause referred to in C/I 11 /3[...]such a desirable procedu re were adopted.[...]hievem ents. The odd oured (C/ I 16/ J 2) were dealt with in a Agent who commits an offence is usually[...]nou rs to other banks with reprinted pages using new numbers detected in some other manner,[...]to owning branch, and credited to Suspense being quickly made. Officers could[...]ount Branches awaiting C/N through make further alter:itions as time permitte d. T[...]Office. ANSWE R:-Jt is apprecia ted that the to ledger searching, method of despatch ANSWE R:-Tha nk you for your sugges- prese[...]unclaim ed correspo ndence tion, which we have carefully considered. unsatisfact[...]pply. We agree that it is desirabl e to have[...] |
| [...]AD-SC-2 question will not be pursue~, howe_ver, until be supplied, could not bulk A4's b[...]the amendments and notations, . a,·effiwe tois peruse the notes held by their fellow officers, J.C.:-Scheclulcs of Bills-Is it necessary a "usance bill" is not entll'ely 111 agreh in· |
| [...]L.C.H.:-As the Bank has installed . ANSWER:-Than k you for the sugges- machine p[...]ave in mind an enclosure built partly tion, which will be considered when the branches, why no[...]Quite a number of country people will[...]done by male officers who, because of a if they do so, are most uncomfort[...]f interest in a position with _no fu_ture ANSWER:-ln the larger and more im- vides inter alia:-"D[...]xperience, are 111effic1ent. portant branches we have not only pro- balance totals of each stateme[...]be in agreement with those of the is seriously impeded. but for ot[...]Furthermore, since the Bank has b~en as well. This is being done in conjunction Quite fr[...]h alterations and additions as they take sheet is used when posting one division- recent month[...]t and final balance totals for each in- ANSWER:-The Bank is anxious to ducted in the Manager's office[...]tion (in this case Private are in ~peration we are appointing female However, should there be any branch at Accounts A-L)?[...]be advised, when the requirements can be ANSWER:-At branches where the work shoul[...]ir normal duties. ha~ proved that it is advantageous to[...]age person the Central Bank is a n_,ys!ery. us, but the signature in the margin is are not made immediately, and valu- Even well educated business men 111d1cate "Smith Jones & Brown,[...]stions tha_t they know little of (i) Are we completely protected by day.[...]ANSWERS: (i) No-we are not pro-[...]the street, so that Which is recognised as strenuous and a[...]tained. (ii) Yes-provided the above veri- ANSWER:-Whc re machine work is con-[...]fication is carried out. !inuous throughout the whole day, which reads in[...], the staff work in broken periods, ANSWER:-Artic les published in past two hours on and tw[...]ssues or "Currency" have described in a duties. However, in ledger-posting work. general way t[...]machining is only 11ndert:iken by the Commonwealth Bank, it is unnecessary to file re[...]ance of the day. Every endeavour is discuss the subject and to answer such This would frequently overcom[...]Nevertheless, we agree that there might covered by the inde[...]Y" COMMITTEE, C.S.B. suggestion will be given further considera- MELBOUR E:-Form C.S.[...]ANSWER:-ln the current revision of[...]provide that it will not be necessary to print. We suggest that the form should[...]ed provide such a space when next reprinted. ANSWER:-The quoting of the final A.C.:[...]eprinted accountant in a branch, so that customers receipts are obtained from o[...] |
| [...]CHEQUES C'WEALTH LOANS way, and what[...]st errors occurring in cheques are to Commonwealth Loans, may I suggest rency". due to carelessness, or sometimes ignorance, that the customary letter forwarded to staff ANSWER:-The procedure set out in In- it would be advantageous if we issued a on leave in connection with the[...]17 has now been amended pro-forma cheque showing just how we cease.[...]out. I sub- Publicity given to all Commonwealth and both methods are correct. The[...]scribing could write for any particulars be used for authentication of passbook would be:-[...]entries. These items will be passed through 1. A general standardisation of cheques. ANSWER:-We thank you for your sug- Working Acco[...]the machinist's part. 1n future, branches will be asked to[...]and who it is known usually subscribe to 3. Less returned cheques.[...]ngs Bank) placed in with cheques returned to our cus-[...]mation-I agree with passing withdrawals must see that signature Also, these loose forms could be issued the answer to "E.S.Y." ("Currency", Febru- slips and authorities are accepted by the to customers opening new accounts who ary, page 19), in that the practice of for- Manager. obviously do not fully understand current warding[...]s, resignation&, and banking practices-e.g., New Australians. view would not be altogether sat[...]re authentic. pro-forma cheques be issued to new cus-[...]rs with the passbook. However, the duplication of work en- of preserving indefinitely at each branch a ANSWER:-The question of educating tailed in[...]ion record of the names and specimen signa- customers to draw their cheques neatly and cont[...]ration by merely recording the interview thus: ANSWER:-There is merit in the sug- the Bank for some ti[...]It has now been decided to issue new viewed in terms of letter to C.S.O. (etc.) of record is warranted. Where an officer is in customers with a booklet which will out- even date". Any other information i[...]the Manager, and consideration and However the matter will be the subject[...]A.G.:-Re C/I 10/3-1 maintain that ANSWER:-Thank you for your letter. diarising the date o[...]"CURRENCY" COMMITTEE, C.S.B, credit is superfluous, as all outstanding to do so, there is no[...]can be readily determined gestion being followed. printed, we suggest the central portion of from the register[...]the form be omitted, as in specimen at- ANSWER:-Existing instructions do not[...]tion is not used. to be specially diarised. However, where R & P SHEETS ANSWERi-The suggestion has merit, it may suit the offic[...]and will be adopted when the form is re-[...]to General Bank for various purposes; the "MR." OR INITIALS?[...]leave his plate in position during business[...]ial the draft requisition, fixed-deposit Customers occasionally wish to refer t? dates would b[...]a specific teller for various reasons, and it[...]were able to glance at his box and ascer- ANSWERi-Existing requirements in re- dence tha[...]y reason I have been given f~r advices, for which we thank you, will be passed to General Bank teller[...] |
| [...]t ed on an accoun t which trate on handlin g his custom ers. able amoun t of unpro[...]As these transac tions are quite numero us. h After observ ing other banks and business by the receiving branch .[...]and some branch es overlo ok the instruc tion thouscs who adopt this princip al, I believe[...]custom er, as the case may be, that clear-[...]tions have been previously submit ted by t' ANSW ER:-T hank you for your[...]icers and arc at presen t under con- ance will be delayed, would it not be pre- ion. The view is held howev er, that the Signatu[...]...... ...... .. Branch te~l n1;cessary for custom ers to ascerta in the[...]eque (hereu nder wo~ld be very infrequ ent. The use of the[...]form when withdr awing from We forwar d you this notice in order[...]officers bates that unclaim ed corresp ondenc e will[...]relax C/ I 17 /36 which sponde nce filed, what useful purpos e is "NICK ":-Tel epho[...]in those served by record ing in the Registe r? We Parker of Staff Depart ment for an answer to cases when a cheque is present ed fo[...]e ''TAYLOR SQUA RE":-P lease let us In the near future branch es will be 1' entered in the Letters Receiv ed Registe[...]f the unclaim ed corresp ondenc e is makes it unsuita ble for publica tion.[...]were to be verified by the examin er to the[...]Tel!er Sheet, and butts were to be initialled time at branch es in pr[...]rary Signing Office rs-It is ('/J 11 / l makes no referen ce to this check. and Sub-Tr ea[...]d in terms plied. This form could also be used for A_ vast quantit y of forms CB 140 arc[...]duplica te machin e lists for the various banks llsea. by tempor ary signing officers, an[...]which provid es that the officer A 'SWER :-Simi lar suggestions have 15 invo_lved[...]presen t system. signing the draft must ensure that the credit been received fro[...]held must the clause shown in C/1 12/2b _Small wax signatu re s[...]"SCIE NCE" -Woul d you plea,.e let us[...]funds have your name and addres s so that we In most cases there would be ample time[...]author ity is held, the relative clause need genera lly known well in advanc e when a not be signed[...]question. tempor ary signing officer will be require d.[...] |
| [...]the principle of g:ving the ANSWER:-It was considered that offict[...]of the First Schedule (i.e. the trading banks in Australia) shall not, except with V devil his due, we would to have the assurance that the f[...]e Common- the background to the answer wealth Bank, purchase or subscribe to:-[...]More often th'.J° (a) securities of the Commonwealth or[...]Questions and E"ugges- not authorise us to disclose their 1dendt_iffity'. of a State or of any authority of the tions. Commonwealth or of a State;[...]securities of any local governing body in Australia; or[...]tary Ernest which the suggestion is answered 1s all th a in Australia. Eyer's men went to consider Penalty: One thousand pounds."[...]every aspect at this end 2. What was the previous procedure?[...]of what he proposed, "See's" wrote ANSWERS: When banks subscribe to a off a[...]lifying period of 21 days. When securities on the market, the transactions viting its submissio[...]ly without The chaps in London then went day's Special Leave on the Saturday[...]annual leave of 21 days, ing system. This is because most of the wrote back a well-considered reply does the relieving of[...]n of credit' similar to now gets his answer. counted? that which resul[...]case, this is not untypical of the ANSWER:-As the officer has perfor~ed 2. Section 28 c[...]ural aspects of obtain permission from the Commonwealth a singl·e question. Some depart[...]nt ad- C.S.B.H. 12 (Remitting Warrant, Housing nature "marked" by the child in the pres-[...]Loans), the headings in the lower part of[...]to the remitting branch. ANSWER: If the child cannot write, the Would[...](It is now usually ignored by initiating[...]ity? ?ranches,. and this does not appear to cause --o--[...]ANSWER: In most cases, cancellation counts are[...]ceipt form C.B. 100, the butt of form only partly used could be taken further, in his favour t[...]B. 7b, or the repayment book, and p~r- and red be used for branch correspondence ;laim either d[...]ticulars of deposits at agencies being copied as well as black, and, black only for other assign[...]s. from the vouchers. correspondence, thus equalising _use of t~e red and black, with resultant mcrease 111[...]e present practice the life of the ribbons. ANSWER:-We presume your s~gges-[...]numbering the forms and binding t~ell1 tion is to use the red portion of the nbbon[...]ACCEPTED SUGGESTION cause of needless expense which should be. for inter-branch correspondence. . . We would prefer, however, where_ 1t 1s B.A.A.:,- Referring to[...]1953, when suggestions are adopted by ANSWER:-It has been decided to adopt used in terms of C/M. No. 9152 still wears Administration, why is not the name of your suggestions, for which we thank you. out before the red, that the latter co[...]icer responsible submitted to Staff Branches will be advised of the new pro- used for internal office memos, Manager s[...] |
| [...]tion to requesting depositors who present he use of promissory notes for hire-pur-[...]ney-boxes to open 1 uture ont:s them- ase .. busines_s,_ when other finance hous~~ (ii) In many cases, although the favoure[...]in fact required to be paid to an ANSWER: -Tbe procedure adopted by[...]he whole of the opened box is finance houses of taking authorities to (iii) London Office makes no charge for surrendered ? e it bank[...]applied many tellers. an annoyance to other cus- 17f ~romissory note system presents the[...]kept the name e procedure of other finance houses:- of the bank before benefi[...]bas resulted in new business from and a possible temptation to so[...]r the reason that when a There woufd, however, be compensating init[...]s in having direct mail transfer presented were the genuine savings of hiring is[...]and the thrifty, there would be which will fall due over the hiring facilities with[...]We appreciate the interest that has formed[...]. However, a big percentage of boxes con- aut[...]s for electricity, gas and tele- cedure were fo11owed it would be[...]onth, with W.N.R.H.: -1 refer to the answer to If only a few depositors compli[...]to prepare a voucher for remittance will be rather lonely when intersorted next sui[...]June. Is this Instruction to be amended? well known slogan "Help us to help you." alls due.[...]855)? ANSWER: Depositors are likely to resent (c) Upon dishonour of an instalment, the ANSWER: -Yes. We mention that being asked to open[...]le the coin satisfactorily for hnance houses' system, it is necessary[...]lodgment. to constantly peruse accounts to as- --o--[...]to ensure that other customers arc not[...]INTEREST S/C BONDS ages far outweigh the disadvant~ges. signing officer. S.E.C.J.~-Suspense A/c Interest on Com-[...]Could not the Rural Bank be approached monwealth Loan Bonds: lf subsidiary[...]orised signing officer?" above account, it will simplify the monthly[...]verification of outstanding items. It will STERLING M/T's.[...]ts. Items on U.K. and lre- of the custodian of accountable forms when special binder in alphabetical order and t~nd, however, are still to be forwarded uniss[...]method of remitting appears ANSWER:- lnstruction No. 64 will be a/ c); last recorded address (if a[...]B. 208 direct (on points other than Used books of Forms A.H.D. 15 arc to clea[...]nder control for convenient reference ANSWER: ·B. & S. C/1 No. 1 Para. 121 cases of this nat[...]reads: "If entries are numerous, Branches could contact beneficiary more easily.[...]o-- inte1:est_ o/a Safe Cus_tody bond holdings at to i_ssue C.B. 208, could n[...]Account Interest on Commonwe alth Loan Work at capital and London would be[...]ur clients would have a more of many Australian coins appear the letters Interest Hel[...]if entries warrant it may adopt the system, A SWER:-Af ter reference to London[...]as been decided not to proceed ANSWER: See "A Further Note on[...]Coins" in March issue. usual manner. with the establishme nt of dire[...] |
| [...]" "URING March we were privileg_e? to the Governor in the cour[...]..,- welcome to the Bank four vmtors tour to make contact with his great bank's[...]who came to us from Egypt with a United Foreign Exchange Markets in several coun-[...]etary and credit policies of the cen_tral He will spend about eight weeks on the[...]lnnd, 6 to 8 weeks in Canada and the[...]ry page 1) Before coming to Australia he spent a[...]ersity Results Last month we mentioned that, at the Development in Wash[...]twelve months.[...]1952 Training Programme, and for nine and we heartily congratulate the following Edg[...]e, who qualified for the Mr. E. C. Fussell, selected Mr. Gilbert Bank to the Tenn[...]ree of Bachelor of Commerce. Mr. Wilson, the Deputy Chief Cashier of the Knoxvi[...]en by him last year. Mr. Wilson, accompanied by his wife, York. Anot[...]ort penod visited Eastern Canada, and industrial and Artarmon branch. Mr. Clissold was study- between flights to compare notes with out agricultural areas in mid-western U.S.A. ing in the Faculty of Economics at th[...]reign exchange and exchange control. Mr. P. C. Wilson, of Barrack Street Sydney branch is another of[...]at Melbourne Office Economics. Mr. Wilson was studying under 0 ne of the Bank's bursarie[...]Australia in 1951 for the gathermg of[...]United Kingdom into rural and rndustnal In order that he may maintain a c[...]. liaison with the various fields of commer- sometimes lasts forever. At the conclusion of the term of his cial practice, it[...]ates happiness in the home, fost<>r 9oodw,II ;,. business, and is the countersign of bursary, Mr. Walls will work for his bank Donovan shall spend a p[...]overseas. He will return home by way of months attached to each of various com-[...]mercial institutions. It brings re$! to the weary, cheer to the dis • North America early next[...]studied the operations of our own Indus- to arrange for the Professor to spend[...]to-day business. C.11 .0[...] |
| [...]prosperous future to:- Sutton, D. R., Redfern; Summer Hill.[...]Carswell, Miss H. M., Merredin. Tower, J. A., Belmore; Alexandria. Twartz, J. A., C.S.[...]C Veale, P. M., Perth; William St., Perth.[...]AI Ian R. B. D., Metropolitan Markets, Evans, N. C., Manly. Walmsley, R. J.[...]e, son. Gwynne, J. H., Sydney. Westmore, G. J., Bendigo; Kyabram. Ca[...]Keen, N. J., Relieving Staff, N.S.W. Black well, L. C. ri., Manager, Toowoomba. Earnshaw[...]Lehane, F. M., Hurstville, son. Westcott, Charles, Sydney, 18/ 4/ 53.[...]m, D. S. B.. Georg.:: St., Bris. son. Van Leeuwen, Miss J. B.. Note Issue IT[...]Moffatt, W. J ., Newtown, daughter. Wells, Miss S. V., Administrative. |
| [...]Corps in the FRUSTRATION Mr. Steele joined the G.S.B. 111 1912 a~[...]ers ment 1s Mr. R. N. (Ron) Harrison, from will tell you that the appointment is well Exc?ange Control Department, whose pro- me[...]is a topical subject, so without comment we s[...]G!-Jinea and Borneo, and he returned to us w[...]111 turn, and there- gained first place in Australasia in both By r1 . Tilley I[...]ville, Bendigo, Geelong and Lismo~e. Aft~r plus a first in N.S.W. in Advanced Account:[...]titute of Secretaries. THE WINE INDUS~RY: approxi- Devonport and Mudgee[...]Australia's output of wme f wahich nearly going to Mo[...]* mately 27 million gallons, 0 wsouth Aus- An active supporter of c1v1c !nterests[...]M OST of us have heard of the famous[...]ems o_f the man P.O.W. camp in the last war. Well,[...]omotees, Mr. R. F. The bulk of South Austra 13 s e 40 man on the land. No doubt M[...]handle grapes and partly mat1 districts we feel sure the change is welcome to both[...]n experienced eye. You see, Ron had as well as locally-grown grapes_. hich the[...]earlier effort at escape at The wine industry is a field m w d prac- * *[...]Bank in South Australia has pla~~e good[...]g but enjoyed only 17 minutes of free- the custom of one of. 01;1r sma er omen to |
| [...]You ng C.S .B. Officer Per form s INGENIOUS MACHINE 2[...]REE FOIGERIU 3 * lltAINS • IRUSHEI PIOILEM * -A PROFESSIONAL PEST 3 |
| [...]NEW BRANCH, WILLIAMSTOWN,[...]HE recently opened branch at Wil-[...]parture from the Bank's usual construction[...]to open the branch for business at the[...]just under twelve weeks from the com-[...]simultaneously obtained.[...]The strongroom and voucher-room were[...]o the facade. Thi.s enabled a sav- BRAINS - BRUSHER DETECTS THREE[...]same time, will readi ly allow of future PROBLEM No. 3[...]ve played a part in detecting OST tellers will have encountered the the 189 forgeries of £[...]one was Headmaster Whackem, It is, we believe, the first time three chief pain in the n[...]A. D. M. Catto, and reported to us by constituted humour was his approach one busy morning to Paying-teller Dickie Totter Acting Ac[...]The forgeries were interspersed amongst with a cheque drawn payabl[...]made dur- Jolin Rennie, and Mrs. Rennie (We in- Behind him trailed his wife and three ing a busy period. cluded Mr[...]). "W 011der/ul people, queued a line of waiting customers. Without the forgeries, John brought[...]The depositor, an elderly woman, was "We're going to Sydney for the day to then d[...]cer's Hobby of see the Show," he said with a pompous[...]g, and a detective was called Australian History smile; " and this cheque is our s[...]FFICERS who are interested in Aus- money. How much should I fill it in for[...], later, tralian history-and some, we know, to give me the smaJiest sum in single note[...]id that 1t repre- are mem bers of the Royal Australian that I may divide between us as follows sented the pro~eeds of a win[...]h of the whole; my Mother and son were able to establish Midland Bank Ltd's Lon[...]e the same Mr. Spence has just completed, after ten mainder; Cecil, one-half[...]the incident: that in John Rennie the Bank Australia between the years 1610 and 1880. Teller Totter's f[...]bibliography, which makes a special fea- with ink. But, on the instant, the answer Saving from Waste[...]that Old Whackem was visibly shaken, and used at branches and administrative depart- and[...]ments reveals a considerable amount _of the customers were inspired to give vent wasted paper capable_ of re-use as scnb- about to publish at his own expense in a to a wild furore of applause. bling paper. If all typ1~ts[...]d edition of 525 copies. (a) What was the answer; and (b) How it a daily habit of settmg aside such paper His interest in Australian history was was Dickie Totter able to provide it so for general use, consumption of scribbl in g aroused when he was a young merchant quickly without[...], and has continued ever si nce. (Answers on page 14)[...] |
| [...]but distinctive of our own institution, bas Well, of course, we never really thought been awarded to Mr. H.[...]Mr. Holz' very creditable effort is illus- First (assuming it is your lunchtime) get[...]it to five natural color upon a golden Australia, inches Jong.[...]consolation prize of £ 1/1 /- is being Unless we have slipped in our calcula- awarded Mr. B. R. Lewers, of Relieving tions, you will find they extend for a Ji ·- Staff, for his interesting entry, illustrated tance of 7 miles, 7 furlongs, 1 chain, 1 ro[...]ole, or perch), 1 yard-with an odd bit We are sincerely grateful for the interest Abovc.-[...]l.eft.-Entry submitted lw .\1r. 13. R. I ewers, of Perhaps we have slipped somewhere, after[...]~mnca was aw:i.rdcJ all. However, to continue . . . Next, arm yourself with[...]tions of the pin in the end, think of a number between[...]recent Banking Legislation and of discussing I and 100,000, and, blindfolded, walk[...]The first three days were set aside for did the other day, when he struck[...]joined in these discussions. College at the time he purchased the ticket[...]was smaller than at previous Conferences. bill i--which only goes to prove tha[...]consideration of these items, delegates were at the College. they have plenty o( good uses for the win.[...]"Currency" we will be able to give a short Last Throw[...]g throw before returning home. Earlier, We have a few good ideas for using it,[...],000 lotterie without striking a prize, to make profitable use of them. So, we More Money Than Ever and this time decided to let his head go wi 11 just say: HE public in Australia now possess more and plunge on a 10/ - tick[...]tickets; and, so, he had the P.S. -Can we interest you in a nice line that the volume of money in Australia last[...]alance of payments deficit for 1951/52 newspapers were quickly onto him for boys whatever[...]st £ 1,000. reserves. By December, however, the up- another he got himself into such a di[...]T When we spoke to him over the phone from Sydney an hour o[...]h April. retail prices in Australia than abroad as money. As a matter of fact, l just can't It was originally intended to h[...]the of reviewing the work done by the various has not been followed by the same move- Sl!nse of it. I just dashed home and told Committees th[...] |
| [...]C. Oh well, perhaps I'd better leave it.[...]I'll just pay this cheque into my account[...]Client: I am anxious lo expand my pro-[...]duction, and would like to discuss further C. Um; well look, I'll just dictate my pro-[...]E of our country branch managers away for a week or so at a Managers'[...]his return. went to inspect improvements to the Conference. J. Yes sir. We could do that normally, property of a progressive[...]C. Heavens above, I must tell my friends they were joined by a neighbouring farmer C. Is there[...]d the age-old methods how- like to discuss the matter. age to carry on? ever inefficient. J. Yes sir. We have a relieving accountant,[...]it really sir. He was coaxed into touching the wire; but he is attending a meeting to pres~[...]We have just had a visit from the but as he was wearing loose, sloppy gum- for Saturday clo[...]all, our senior clerk "B" will be back shock, he remarked scathingly: "Arr, she C. Oh, I'm sorry; but[...]from leave in a week or so to straighten wouldn't stop them cows of[...]things out. The owner remarked that the electri.: there someone I coul[...]C. Well my boy, you have been very help- fence was much[...]J. Just drop us a line sir, and I will make wire with their mouths. ing[...]ch Procedures Committee on his hands and knees, thus destroying similar returns.[...]Good morning sir. forward, and touched the wire with his see me.[...]tongue. ln the same instant, he performed J. Well sir, we have a cadet here, but to a close perusal of "Currency". an excellent back-somersault, th[...]t he arrived there even be- rabbits. fore we did who jumped in the car to C. By Jove,[...]J. Excuse me sir, we are very busy. ls A DVICE issued to officers of th[...]ng shows a general's attention more, HOUS ING LOANS (Brisbane)[...]larly such as it is difficult to make with any[...]"MANY A TRUE WORD . . " a welfare meeting to seek more amen- convey, tha[...]URING the 7 years since the birth of the Industrial f'inance Department,[...]them, the chief use of them being to keep the[...]w and existing, and covering varying phases of industrial life, have received monetary assistance. To[...]A Sto" While it is believed we have improved Without the state of health of a large number of Words. businesses, we were not fully aware just how we were regarded outside our Bank and by other banks. But now we at least know how one of • the trading banks regards us by its addres- sing of an envelope to- "The Manager, Commonwealth Bank of Australia, Industrial First Aid Service, Adelaide."[...] |
| [...]1951, we were given an all-round increase Do They Haunt L[...]ination of future annual bonuses, on "CURRENCY" Committee, se[...]the score that if our services were worth appointed guardian of banking[...]?" a certain annual payment we should receive morals in the Savings Bank Melbour[...]by way of an ostensibly gratuitious, and the staff.[...]distribution,-Ed.J city. It is feared that a well-organised following nature: underground will extract vital information I. Why don't[...]tructure, with resultant galloping Commonwealth-wide interests. inflation, or something, brin[...]te clients to THE BANK'S FLATS Australian economy. criticise the various services, or dis- It is seriously considered making "Cur- services, r[...]magazine with "Currency"; or ney for the use of transferred officers, as -[...]4. Why don't they give the staff a bonus. -0--[...]L. P. MATTHEWS. However, as all I have heard since then[...]of a type and in a way that would not be us:- within the Bank, may we look possible were it distributable on a wider (a) How ma[...]he flats available to all officers Circulars? Let us mark Coronation Year ance of advertising, The suggestion will be transferred, or only to those abov[...]atiofl of at least two hundred considered, however, as regards "Bank certain sal[...]staff. the minimum salary an officer must Even-money-the-field that we shall see 2, This is a matter for Admi[...]more procedures which are not uni- which will, no doubt, consider its implica- (c) How[...]he job, and "Bank (e) The salary of the lowest-paid officer "HOBARTIAN[...]ircular as contributions from the staff make it. occupants and the period of the[...]hts of pleasureable anticipation. 4. We are with you there, Brother, all six weeks. "MORE"[...] |
| [...]irement developmen t of industrial undertaking s, RING almost twenty years' service particularly small und[...]h tales depict- W. H. Spooner "that the Commonwe alth[...]ur Super- Bank's view was that it would be dangerous conduct, of industrial undertaking s in to alter the name of the Ce[...]will be retiring-con tributions must be Undertaking s financed need not[...]edged banking risks, but must have good dangers.[...]I trust our actuarial experts are satisfied prospects (see Sections 94 and 100 of our Many of us consider that the name has[...]Act). been built up in Australia by the activities with the present b[...]raised or contribution s reduced. Why? We may concede that hire-purchas e Word "central" or[...]designate The old cry mentioned above just won't could be one good way of doing[...]tire tomorrow on £1,000 the material we have collected so far pro- with world practice.[...]still too little to finance, assist, etc. industry in silence in the face of adverse and erroneous 67.5 years as quoted at the Ex-Servicemen'[...]to say the least, proved School 1946, we could pay that £1,000 Turning to[...]staff, and the fund would the Annual Reports, we find a strong sense before it is too late let us hope our policy be stabilised in three yea[...]d of the spirit of the charter in the words used of aloof silence is changed to one of[...]ed and active counter-prop aganda, ing we shall benefit by increased interest J 947;[...]e has been almost which, if it does nothing else, will at least rates, this reduction could be expected to nothing that I can use to 1how my inquisi- help to raise the morale of[...]retiring con- to its job and financing small businesses K. H. PROCTER[...]e of the Department 's funds are being used to[...]rvice Tax which has been paid to finance business cars and trucks on hirc- SUPERANNUATIO[...]live long enough to recoup do the job if we gradually moved out of the INVESTMENTS[...]f pension field, I am hard put to it to answer them. Policy Too Restrictiv e?[...]So, Mr. Editor, I would like to use your[...]to ask I.F.0.:- ULES made under the Commonwe alth[...]ture and nature of the business of the Fund in equity shares or in real est[...](2) Can the Annual Reports (from which in Commonwe alth Governmen t securities. we may quote to our friends) also do more !his appe[...]inst the long-term Too Much H.P. Business.?[...]nds as a Com- (3) Isn't it true that we are writing a lrl It is a fact that there is[...]monwealth Bank man, I come under 0f hire-purchas e business which could h ~ towards inflation, and it s[...]dually shifted to private firms? that this trend will continue, especially in ,houldn't we do so? Australia. Quite apart from the possibility ti[...]discussion is the Industrial Finance Depart-[...]Hire-Purchase Transacti ons economy will exert inflationary pressure in hire-purch[...]nd the Bank's pub- application allowed to branches for the Australia, and it seems rather unlikely that governments will always be willing to take lished material useful in framing an answer; last financial year was £4/5/- plus 10/- per the unpopular measures necessary to com[...]nnation. we can find out about I.F.D . from pub- of[...]~at1ons! plus the tJ~e involved in periodical ities means that[...]volved in chasing up sequently pension payments must become like this:- defaulters, the return to a branch at the[...]Advances We would be interested to hear the views the rules o[...]24 loss in handling I.F.D. business.[...] |
| [...]books were classified and segregated into "Heterogeneous Mass" I[...]lly from the room, and if this suggestion were wonderful value for their four shillings[...]f shelf space at or Reader" that our library, as well as every- Choosing books in these circu[...]ing table could be compensated by leaving to make it. gardless[...]little contribution aimed of time involved must be enormous in general reading in the ninth-floor[...]brary more attractive in total , and is frustrating to the individual. "FRUSTRATE D" appearance and easier of reference, whic[...]same time, may provide some saving that could be used lo better purpose in[...]of covering books as soon as E were touched to receive the fol- received with the[...]ing verse, which aroused such And what about the fi11gers worn,[...]hem all in the one drab mixed emotions in us that we are not quite The haggard face, the look fo[...]mply glue to them their certain whether we should laugh, or join Of Pretty Sal, the banker's wife, colorful dust jackets and paint these over Mr. Milton an[...]erence number? Should you use this somewhat sour B1tt, 1t11like a ch[...]to Tell (my Four bob an hour for he,· weeks of sweat. cutting and fixing and marking with title name). Long ago, my husband said he That forty quid re[Jlaceme[...]s more a joke with every day. material, as most dust jackets carry these we're freezing to death in Melbourne, C1trtai11s wear Olli, floor covers tear particulars.[...]hen moved about from here and there. And the dust jackel.s thus attached move, back to Sydney. But you said And say you move from where it's hot usually, also, carry a "blurb" giving some y[...]ery- For Dad and M1tm and all the kids . husband nagged into picking books for one just to tear it up - it's too much The woolly[...]like the truth. Well, now I've finished rill my knocks, Moreover[...]f the Yours, dust jackets would give a brighter appear-[...].) Melbourne. (Exce{Jt to say I meant it thus. ance to the library shelves.[...]' s "Spoke": And that's why I'm anonymous) Another thing: the fact that the books cover[...]way might not be quite so STAFF HOUSING If good ideas can w[...]Bad ones, perha[Js, could cause demotion? (Or, The Wife in the Dog-House) And I don't feel that families[...]k authorities. this could be made the occasion of weeding It is a very dreary life. out the dea[...]So "Nil Sine Labore", with you This deadwood will inevitably tend to And never have a frie[...]a child ; They, too, mu.it scrub, and sweep, a11d swish Finally, really good books of continuing In boardi11g-ho11.~es they r1111 wild, From town to town, and grade to g/'lu/,•, demand, when their dust-jacketted cov~rs From school to school[...]ats they {Jine away; Searcl, for a house Lo b1ty and sell- material (preferably of a diff[...]Dane, All this, and do their jobs as well ! ! for different categories-his tory, biograph[...]archer that Most bankers' wives "re nervous wrecks, The Guv'11or wants bright me11; bttt then they were really outstanding works in their That is, I mea11 the curious sort Does he want them to be supernH''ll class, well worth reading. Who have[...]HE remarks of "A READER" in your Because the Bank has "[)assed the buck,"' I think[...]Library and is con- Y OIL sell agai11, the market's shy. fronted by a heterogeneous mass of litera-[...] |
| [...]DANGERS SEEN In "Free Speech" Unanswered FIXED DEP[...]rictive lending policy of work and interviews were conducted by the columns are not effectively answered by the General Ba[...]about by a shortage of credit funds is caus- paid senior officers under their dir[...]ee ing both the Bank and its customers quite and that, in the main. the fu[...]and effort spent in the Whether the criticism is justified or not. interest-beari[...]to and interviewing customers, writing out[...]tribution in April "Currency," however, general public in regard to banking policy[...]advising customers at maturity, etc.[...]raises a very interesting point. He tells us and accordingly makes no attempt to that i[...]lt is puzzling to a layman to know that answer such criticism. However, 1 fail to induced Savin[...]deposits, and this, I think we will all agree, insisting on paying interest on f[...]To take the matter a step further we ment. Strangely, too, advance proposals[...]find that should 50 other branches meet ~buse of "Free Speech" facilities; but here[...]ss to ·'Prestige," interest- deposits, are brushed aside as insignificant 15 an officer who imagi[...]which is a very sub- Moreover, let us not gloat too soon over benefit if the Administration were to[...]our increased deposits. Those managers answer criticism such as this through the[...]This, no doubt, would be just what the who attempted to secure them ab[...]red so far as the G.B.D. is years ago will remember the disappointing . I~ the same issue we find a perfectly[...]ut what are the views of the results. However, the bond market subse- Justified criticism of "Currency's" policy[...]conditions particularly prop1t1ous for a of the position being clarified for[...]second approach to Savings Bank customers, E 1~ officer and the staff generally, the[...]and this time quite a few were persuaded ditor has inserted a footnote which[...]xed depo it. But once only be described as frivolous and does The Savings Bank itself is a large opera- we focus attention on the idle Savings nhothing to enlight[...]tor in the lending field, and we are told t e reader.[...]Bank funds, we make the depositors[...]embrace assistance to investment-conscious, so that at maturity "[...]al bodies, of their fixed deposits, few will be willing [We thought our footnote made it clear[...]to renew when there are plenty of gilt th.at we regarded an officer's wife as one and also support for the loan market. A II edged securities available offering almost With her husband' so far as "Currency" is[...]profitable, are also very necessary from a We do commend your obviously sincere national viewpoi[...]Savings Bank funds, and some customer, suggest. The Deputy Governor Wmself[...]go so far as to suspect sinister intent b;[...]It is not disputed that the G.B.D. needs answers "Do Unto Others" in this issue[...]ng banks as is required by the All this must weaken the Savings Bank ROC .VD the u-orl<l i11[...]tion that can use them to far better advan- housing loans, building societies, etc. |
| [...]to eliminate any unreS t ency" is essential and must be continued. it not therefore reasonable[...]e Promotions Appeal Board, which is desirous of obtaining the benefits of a and to ta[...]hould be required inter alia, to the future. We can best do so by adopt!ng of the staff, must of necessity base its study, and pass a[...]tion? will ensure better qualified Executive principle applies to the Commonwealth All future appointees to the st[...]licants first essential to such promotion will be for appointment as Executive Cadets. to pass the aforesaid examination. We will Whilst in no way reflecting on the de- ~hen find junior officers assiduously apply- cisions of the above Board and Committee[...]ew cases, officers have-due to bad and we will have a more highly trained G.T. in[...]ly expressed the opmIOn Cadets when they did not justify such At the present time the nu[...]lly capable officers and do not about which we cannot be proud. the policy of making appointments to begrudge them well-earned promotion, but It might be men[...]a good one, but I have grav_: unfair promotions cause much dissatisfac- secure appointment to t[...]at January of this year, 233 officers were as Executive Cadets and improving the[...]period 1950/ 52 inclusive. positions in the Bank and will only be[...]ere is a period of 4 to 5 years before the by us, but is used as a reason why our[...]Australian Bankers' Institute or its equiva- are[...]dets-if such ination of The Bankers' Institute of Aus-[...]ly has not one of the fundamental gain by fewer appointments would be the appointed, we shall have 733 officers avai · qualifications n[...]ntment should be reduced to leave a surplus of 303 or the equivalent 0 I want to make it perfectly clear that[...]the equivalent of only Senior Clerk "B" just because an officer can pass such an[...]· an ofric-~r examination does not by itself justify his[...]be supported. It must be remembered that[...]time he is 29 years of age will have k[...]to appeal in the usual manner. Will this lead to an attitude of just d~IO e of no avail.[...] |
| [...]AD-SC-2 not cadets, because there is no room for not always be known[...]tion, but see that promotion went by efficiency. |
| [...]Unfortunately this would be very similar will be served up to them on a plate. Why to the form[...]monwealth Savings Bank. The tendency[...]discovery of Australia, not his college The quite rece[...]gures, not the one who scored and interviewed with the object of having system of selecting yo[...]in his Intermediate Certificate. So surplus funds transferred to interest-bear- ised training[...]pointing ~hem to an established branch where the busmess "OLDSTER."[...]Is this the manager's fault, and is the[...]e credit, and per- in "Currency" April issue, because of their ogy at his own expense, and then i[...]increasing interest-bearing de- still anxious to bring about staff elevation , worked just as hard or perhaps even harder posits.[...]BEFORE THIS HONOUR" through no fault of his own? . ator of the idea of[...]publishing photographs thinking, insulting "When will your photo-[...]the results achieved will be the reverse The managers featured did thei[...]of what is evidently expected by such just as thousands of other members of the photogra[...]examples of "Wh 1t many branch managers will agree with me manager who considered th[...]work like with the mention thereon "When will your as good." Whilst I do not agree entirely men inspired just to get their photograph photograph appear[...]could have done just as good. In practica that he thinks that they will not do their their photograph published th[...]less they have this those that have, and will have no doubt of the branch that count[...]. taining of worthwhile business and m- It might have been all right to fe[...]who have their photos published will re- If the Bank really thinks otherwi[...]ion for pro- considers it is the manager's fault th at increased, but once the words "When will motion over those managers who are not your photograph appear" were added, then[...]successful in regard thereto? 1 sincerely business of the branch is not what it shou , these managers' efforts were cheapened hope not. be, well all I can sav is that in the Banks and other ma[...]ft the manager. If t!:Jis sort of thing is allowed to con- usually successful on their merits, under tinue we'll soon reach the stage of getting[...]rice to the first ten members of the very marked effect, in fact the predomin- staff who carry ou[...]cal difficulties the withholding 0 fixed deposit business and who, conse-[...]whereas a branch serving a wealthy area increasing toll of staff moral[...]manager's fault or good fortune that he of over £3,000,0[...]in N.S.W., Queensland and can't get I.B.D.'s, or will omission of a[...] |
| [...]If only our senior officers would make[...]By One Who Has Seen the Light make-up, his rights and duties as a human T[...]and we may not have "The Forgotten[...]l feeling of discontent •[...]We who held very busy counters during[...]admit that because their senior officers[...]WERE their seniors they must of course[...]brainless and just tolerated a, such. must never be questioned. |
| [...]of accuracy, is what we want. Awarded Bank Officer[...]because executives in every line of com• which , in that ca use, he has extended |
| [...]All cash handlers must observe these W HERE have: you been? l[...]tem of cash that |
| [...]a lengthy undertaking, in the cloakroom, and meet us as, say, Dr. but members will be given more specific Livingstone met Stanley?[...]details in the near future. After all. we only set out to refute the[...]* * theory that we are not in touch with the customer across the table. * You were quick to detect the limitations New Coina[...]but, as many suburban 2nd June next, new Australian florins bear-[...]PROMOTI managers will confirm, we see the butchers ing the effigy of Her Majesty will be intro- as well as the barons, the tailors as well duced during Coronation Wee]~.- · as the tycoons. The new coinage will carry the un-[...]I As you do, we regard them all as the crowned head of[...]. best form of goodwill and advertising, and inscription "ELIZABE[...]N the April issue Of "Currency b t we meet their reasonable requirements if REGINA," but no change will be made the[...]road policy. to the design now used on the reverse of[...]obtained the names of the d I An amusing little incident that shows[...]The same head design will be used on looked into the promotions I d t obi we are not entirely divorced from the[...]olonial territories, There must be occaSt0ns . Bran of the company's clients.[...]such as Fiji, Jamaica and Kenya, will bear an Adnumsu•a 1ve[...]rm conviction 15 th Jodge scientious young man telephoned for his[...]· makes when appe als are[...]the Governor was not immediately available, "Very well' '[...]Towards an Australian Australia has Money Market: lacked a money its[...]markewent to officers over so years JI told there. Certainly, one big account went elsewhere Through such a market, governments arc Already i[...]rm otherwise not avail- Obviously, promotion mus I in abil There are all sorts of rea~ons for t[...]. because all officers are not e~ua is defini transfers-p[...]A market of this kind can only develop However, the Bank's pohcy but to changes, or perhaps it does not suit a bank to meet its customer's demands for sub- gradually, and[...]habits of individuals, firms, institutions, Jf we are both talking about the same[...]governments. It cannot simply case, quite frankly we were not prepared be brought into being by a central bank's to meet the demands made upon us. efforts alone, even should that[...]en signs that a Health Society: The Commonwealth money market of some kind may be[...]Government expects developing in Australia. Pointers to this Motors Acceptance Co[...]large hire-purchase-finance houses, I.A .C. Societies will commence on 1st July next. and G.M.A.C .[...]d term. rebates payable by a society must at least firms to raise funds by acceptin[...]d would, of course, f the society are well in excess of this require- ment.[...]Australian Money Mar- Issues of registered unsecure no tes firstJose made of the various other requirements of ket," the recent successful issue by General appeared on the market towards tfhe \ing[...] |
| [...]G.M .A.C.'s issue. however, is in line Ru ra l Credits: To assist[...]ice of overseas finance com- marketing of Australia's[...]ing on the open market. rather than upon ment is called upon to[...]bank overdraft. And the company's issue marketing boards and co-operative societies[...]otes is the first in that operate on the export market as well Australia to offer for such short terms. as the home market. ranging from three to twelve months. All other issues had previously been for periods This year, due particula[...]will have helped to finance exports from[...]control of the Capital Issues Board. were: butter, cheese, eggs. meat, copra, orr[...]rs," criticises for promotion, and invites us to look ,D -rs wh· h[...].., * e ' •c were not published and have e each one wa[...]ts going to officers think of Us? foreign visitors take away "Exchange Cont r o I" ,r liofgree ' .ho wever, tiiat any particular[...]Lindahl, who spent six months with us as drafts to migrants (particularly Italia[...]mic consultant to the Bank, writes overseas sustenance remittances. Firstly, niost e11·1c1e[...]that in a recent lecture to Sweustralia as "a very insistence on effecting sustenance remit-[...]enquiries much," and the Commonwealth Bank as remitting to other countr[...]ises in the world." Sustenance remittances to Italy have .iJ "'aeke?1s t[...]lllg thi |
| [...]I T is regretted that, because of the[...]not been possible to provide answers to cer against the signature of the pe:~[...]instruction, as nearly all government we would like, and we crave your (or stamping) "Identific[...]in this manner? We should also be grateful if con- ANSWER:-Thcre would be no obiection (b) Would not th[...]This will enable prompter replies to be ance of identification, however, is desITable. be requested to merely q[...]ordinary course --o- ANSWERS: (a) Yes. (b) The observance of Ban[...]C/1 14/20, numbers, how- cise references were made in the ledger multiples of, say,[...]. Expiry date ANSWERS:-Annual Stationery Req11;1s 1• obtained cheques. ANSWER:-At branches where entries tions-We presume that this . ~~gg~stwn ANSWER~-The recording of the cheque are not m[...]any event we consider that little savmg 10 ing following encas[...]t apply to the branch, it the name only is inconclusive. The require- H.J.M.:-Marksmen--:-Shou[...]marksman? has already been decided to make up t~ese_ ANSWER:--:--No, pro".ided that a foreign- forms in books of 50 in future. We cons1de 1[...]carded with the red sides only partly used fice in the above cases.[...]could be taken further, and red be used for duplicate (which is really the credit entry}. ANSWER. It is no longer necessary to complete the certificate "Credited as Dir- branch correspondence as well as black and, (2) When a draft issued[...]black only for other correspondence,' thus branches or another bank is credited to an[...]mended by C/M. 553). equalising use of the red and black, with account at a[...]it Bills Payable A/ c." on draft re- ANSWER:-We presume your suggestion is to change be cha[...]quisition C.B. 5 should provide for the use the red portion of the ribbon for inter- t ween the receiving branch and the paymg signatures o[...]ficers in authorisation of the credit to the We would prefer, however, where i1 is found Incidentally, our ch[...]draft within the State appears ridiculous 1hat the black portion of the ribbon used in The form is under consideration for re-[...]lerms of C/ M. No. 9152 still wears out before by the Post Office for a money-[...]by two the red, that the latter colour be used for the same amount. officers, one of who[...]l office memos, Manager's Diary notes, ANSWER:-See reply to 'H.J .A.' in this officer.[...] |
| [...]be placed arrangements. ANSWER:-Yes. pending completion of the revision of proc[...]draw back_ on the ledger Cash Sheet as well as compare the TRANSFERS[...]nd totals with the Statement Cash H.J.A.:-(1) Suspense A/c. Transfers and hold the draft[...]ANSWER:-Undcr the machine-posting[...]original and duplicate, or only the duplicate maker. (the credit to the G/L A/c.)? (b) Is ex- change[...]457, Evidence of Death-I suggest that this however, C/I 14/20 seems to indicate that Frequ[...]rk at branches. This "The following will be required as credit by the teller.[...]ce not over £ 1. Acceptable evi- form CB4 is for use intrastate. Why is it[...]either the nearest large (i) Consents will be required from in favour of one of the private[...]nformation is held, if at any must be produced. Private banks use a warrant attracting no time they had cause to do so. (ii) If dece[...]ents are deceased, a full Death Cer- ANSWER:-It is not essential for the a conside[...]in man-hours could tificate will a !so be required of one teller to initial, or f[...]C.B. 54. customers.[...]e whole system of transfer of funds ANSWER:-It is appreciated that amend- by the Justice of the Peace as an to other banks is under re[...]re to the Declaration." present time and branches will be advised involve regular attention at b[...]written amendments arc thus confined required when the balance of[...]A.W.:-lf an "on demand" draft, drawn numerous than usual recently because of the these times, have risen alarmingly in cost. by a customer of good standing upon a re-organi[...]It is nevertheless very much doubted reliable and well known firm at another[...]icate serves as point and accepted for credit of customer's this account are nearing completion.[...]ovision of the complete book to all c~nclusi~e proof of the existence or other- current a/c.,[...]wise of 1ss!-1e of the deceased, because, from the branch concerned, and payment of the[...]he information contained draft is subsequently refused by the drawee[...]particular tran action can be effected AN~WER:-Wc appreciate that the in- the initiating branc[...]forward the draft ber of migrant sustenance remittances the cla1ma~t. Howev?r. there is a penalty to the branch concerned as[...]ormation. A death lection? Upon payment by the drawee, found necessary to authoris[...]transfers, in order to relieve pressure . We will not, however, insist upon produc- Collection A/ c.[...]tion of a full death certificate where the A SWER:-If, in the special ~ircum- s[...]number of our expenses. The Instructions will be amended.[...] |
| [...]customers to call, and on interview and is[...]lationship between the Bank and its custo-[...]- taining signed acknowledgments from custod present. The following (~ased on the ad- vices[...]advised the customer of the action taken. 25/62. The following circular advices were All others were requested to call for despatched during January[...]to 453 (incl.) 253A reduction, the customer is written to, ad- (Vic.).[...]ash-count day than reasonable to expect a continuous check in limit, customer is required to sign Clearing Office[...]ked quite ~on- £ will be made on the limit two or three months).[...]on (date of each year) i.e. 1st August and little use unless totals are checked wi th served for Circu[...]item is checked at irregular interva s are filed were instituted, this would surely No further correspondence need then be once a week. This should be sufficient. . comprise[...]that al~ had entered into unless customer does not re- 5. Postages. It do[...]ere several follow-up letters period between major cash counts. W d ing, and even in the ~as[...]53 have always to be written when customers 6. Sundry Branches. Checked ea[...]objection to the prc:iposed change, customer on file serves as a permanent re- subsidiary register is perused daily by which is submitted for cons1derat1on.[...]n fully explained to, and under- 7. Suspense Account Transfers to cd in connect[...]rificat10n of receipt stood by, the customer. Banks. Perused daily and also balan~e t of Circulars, etc., vi[...]every Wednesday. It appears to me t sider simply ticking e[...]ut m- Adoption of this system, however, would[...]fluous. d and ce[...]of an absentminded customer who has 8. Money-boxes. Another small item, an ANSWER:-As a result of you~, sug,~[...]thly at irregu· tar m-of gestion, for which we thank you . N.B. drawn a cheque o[...]limit. It would also be an anomaly to refuse tervals. Why should the verification and[...]reduced officer whose classification must be at eas issued each month are confirmed to limit, t~us placing the provident custom\!r that of a Senior Clerk "A"? This seem[...]to allow the branch to make the limit ANSWER. The embracing of . certa~[...]ess of· the check o f t_he mam·ect H. R. FERGUSON (MARRICKVILLE): system as outlined above, could well be -What is considered to be the best system to[...]item, namely, branch cash; because rncon if[...]unts of the type held m g~eat ANSWER. Your suggestion has merit, numbers' at most of[...]n branches? procedure to be followed in the review of Whilst it is appreci[...]rtant duty to Managers' dis- pletely conclusive stage, prese~t req~irek smoothly, no new balan[...]analysis and mvestigat10n_ as suit all customers. when intelli[...]r restriction of items v~n n~t and no general discussions are needed as to[...]more flexible system in use at present is J have been a security clerk at[...]effected the individual asset accounts will be borne branch had a different system.[...] |
| [...]by a tick or register. In other cases, we feel that no dif- STATIONERY some other notation, some of the work will ficulty should be experienced in having[...]dating stamps In the case of Commonwealth Loan in- on the security register s[...]e discharge against the refills for branches to make the necessary posted the amount. It also en[...]no objection to this practice being fol- ANSWER:-We are advised by Stores reached when he resumes the posting. lowed. Department that the construction of the[...]In the circumstances we prefer not to stamps would preclude branches fr[...]-0- Provide for 8/9 years' use, following which drawals on Tellers' Sheets[...]were not made necessary for Tellers' Sheets.[...]for six months or less, and a position ANSWER:-As the account numbers are this ph[...]ate Key Box. It is noted that be Promoted if he were "on the job," is that and when the Tellers'[...]As is ou! practice to make a parcel ~Could the reasons be explained throug[...]pnvate banks makes for saving of a con- ANS~ER:-Officers on Jo[...]members of their family? change-Australian currency amount in that[...]ing Office Account is shown on the ANSWER:--S.B. Instruction 1581 is in- Issued.-It is considered that these advices ranc~ Weekly Statement, for what pur- tended to ap[...]forms direct to the Agents concerned S ANSWER:-Entries in the Clearing[...]ANSWERS:-1. The method of auditing is required for tha[...]er-It is sug- under review, and branches will be ad- --o-[...]headed, "Particulars of Disposal-Custo- 2.-Duplicate Key Box. The Jocks t[...]derable, and obviate the recording of numerous receipts of you~ suggestion. We prefer, therefore, e ~ventual waste of paper[...]C.B. 3c-Overseas . If a date goes past, surely we know the With careful re-spacing of pres[...]ANSWER:-Your suggestion was con- to suit the conyenience of London Office, ffYou may say it is useful in the ticking- sidered whim the security sheet was re- and no confusion should be experienced 0 when an amount cannot be found· but drafted,, bi1t was omitted as we were at branches. , suggest that the time to find one of those desirous of alloting the maximum space 4.-C[...]ceived consideration, but it was decided ANSWER:-Posting of Commonwealth of any particular entry would be confined that the double handling would outweigh Loan interest credits already creates[...] |
| [...]second dishonour notice (with or without of various movements. lddrP.<s[...]certificate of posting) or will a C.S.B. 30 The list would, of course, relat[...]marked with the usual second request clause those bodies where the accounts are State-[...]ANSWER:-Form C.S.B. 30, suitably churches, unions, rifl[...]amended and marked with the usual second cation Department requirements, etc. Th[...]request clause, is sufficient. list, of course, in certain instances would indicate that various bodies were not would be few, and the account n[...]ndex, and It is felt that if the requirements were subsequently the Stop number from the[...]--o-- ANSWER:-Yes. Unless this Instruction Any amendments[...]himself that the work is in order and all ANSWER:-The question of compiling[...]purchasers be waived, as some agents suspect societies banking with us, and the many that the Bank is acting o[...]In addi- supply such information, and goodwill is D.A.G.:- 1 wgge,t[...]of Form C.B. 60 (request to issue T/ T , tween States and it would mean constant ANSWER:-Although not essential, the[...]is being arranged, and it make provision for insertion of the date[...]ncerned. ANSWER:-We thank you for your su- SIGNING VOUCH RS When our customers attend personally[...]--o-- volve passing of cash. They must be signed approach to the vendor's agent[...]y the manager, who has to rely on the will usually elicit the information.[...]ls of a checking officer unless he However, when it is not considered[...]Register cursory inspection, but not these. Why must the discretion of the manager.[...]duplication. ANSWER:-The manager must sign[...]cord, and the informa- total of the Savings Bank business for the REMITTANC[...]notation on an ANSWER:-Although the notation on its inclusion at the same time in a simple outward D[...]reminder that care ceased and Stop No., would be well worth- economy drive as regards statio[...]in a special Register is more than justified The work involved in compiling this[...]enfaced with the Bank We do not propose to make any altera- ANSWER:-Register of Deceased De- stamp.[...]sent procedure, but ):our positors, form D.D. 13, used at larger ANSWER:-Any suitable form of ack-[...]ex nowledgment as an alternative to the use Sheet will be kept in mind when the form Where this register is not used, enquiries of Debit Note C.B. 35[...] |
| [...]premises, and £60 per cal knowledge is usually not expected of TELLERS' SURPLUSES annum is considered wide enou[...]ed more likely to achieve economy. any small surpluses, say under 5/- if their using their discretion and employing re- cash is "ov[...]or the Chief State Office for con- Small surpluses are usually located in ex- firmation; but full use should be made of change and eventually credited[...]in that classification for 4 weeks and is Also, searches for errors demand use o{ It does not neces arily follow that[...]paid h_ighcr-~uty for I week. Shortly after,[...]what rate? ANSWER:-We do not favour the sug- ANSWE R:-The officer is entitled to gestion that surpluses up to, say 5/- in tel- TYPING WI[...]surface between 28 and 30 inches from K.~.E.:- Wh[...]urns- (a) 1 hcrc an:: several seat is between 16 and 18 inches. or method of operation will change, e.g., returns for which a letter advice is re- In this position, the proper use of in a_ husba1:d-and-wife A/ c, why not place quired, (e.g.[...]of more tiring arm movement ; accuracy Custody Accounts). I suggest that for the[...]is assisted, because the fingers are more tion could be shown o[...]keys; and a addressing a letter etc. Miscellaneous Re-[...]these cases, the authority would be ~urn ~orm be used in all cases where a healthier a[...]etc. save printing costs, Miscellaneous If this method were adopted, signatures R (b) To[...]re than at present eturn Form C.B. 7 could be used for all "Nil Returns" . Some return forms suc[...]d a considera ble amount of time would C.B. 54 must be expensive to print, and[...]ANSWE R:-At the last conferenc e of ANSWE R:-We would have no objection[...]ided that present signature cards at Miscellaneous Return Forms C.B. 7 and[...]f Pl [ R l f is clearly stated thereon. However , we do not favour use of these forms for returns[...]Where adjustmen ts to the height of and C.S.B. 263/264 are[...]the typing-tab le or chair are not posted, will be considered in due course. more suitable for[...]EP IS A.F.K.: In view of the Bank\ various panying sketch.[...]ad ance of Bills Receivable Account each week gested that minor alteration s and additiom[...]ually be considerable. Would it not the manager using local artisan~. bolted to[...]me; and a be more satisfacto ry if they were filed each This suggestion is tendered on the basis drawer to hold cleaning tools and materi-[...]week with the vouchers, from where they of the wri[...]rubber, spare ribbons, and other A SWER:- Ex1stmg requirem ents in branches,[...]and Checks'' tain limitations, in writing its business neath.[...]the sides of the frame advices, for which we thank you, will be[...]borne in mind in consideri ng the general ANSWE R:-'A.F. K.' is asked what it m[...]o the height of the typist may require. answer was attached in error to a question man[...] |
| [...]-Worn Silver Coin-Control- Interest Makes Interest, R.M.J. & R.H.T.:[...]The usual practice is to enter notices of be held by the[...]in_ th~ Letters Received Register, although ANSWER-It has been decided to adopt[...]ically provided for in your suggestion, for which we thank you, 1n h,s 10b more tha[...]Some of industry's foremost leaders ANSWER:-No. Forms C.S.B. 19 and owe the superiority of their achievements 23 7 ne[...]technically more ceived Register, but they must be date FINDINGS NOT KEEPINGS[...]ted men to the flair for leadership C.A.:,-Surplus Cash-Any money found that proper ap[...]in the public banking chamber is credited to Surplus Cash in terms of Growing appre[...]large extent the growth OVERSEAS BUSINESS If unclaimed, is this money returned to[...]if so, after what length of liaison, staff welfare, and other stimu- S.E.G.B.:-Adjusted Profit and Loss Re• time?[...]8,1 ANSWER:-No, because the money was But the interes[...]g111 @ i of 1 % of Aust. equivalent of total I C1 directed must be real, and supported by[...]mutual trust and mutual respect, to be (incl. notes an[...]ly to exceed a given following question and reply were pub-[...]£50.) "R.B.-Why is the custom continued of AUTHORITIE[...]from weekly "Balance of Payments sible senior officer!) t[...]to be noted "See ceptions. ANSWER-This matter has received con- Authority." May I, as a typist, suggest . -~NSWER:-Only overseas transactio_ns sideration in the past and was again investi- this is superfluous, since it is well estab- m1tiated by the branch itself shoul[...]of Circular No. lished that authorities must be referred to cluded in this adjustment. For example, 1552, but at the time it was d[...]ry the procedure. ANSWER:-Thank you for bringing the accounts[...]ered, and it has been decided that in 964 will be amended as suggested. but Lon[...]--o-- The adjustment was fixed at a minimum registered mail." We are now advised by Administration[...]y on the part that difficulties have arisen which make it STAMPING CHEQUES[...]pressed expenence that thell" overseas business will be legislated for.[...]ce of Payments EESEE:-C/I 11/17, Para 6, tells us cheques, the cheque could be dishonour[...]r possible R/Ws from branches with that answer. altogether too c[...]ital Offices should be made out in ln just what way is it desired that the identify t[...]rried out in order that the omitted for Adjustment Profit and Loss manager, and that this parti[...]k transfers and Sundry with? Accounts well known to the branch. ANSWER: - Under the terms of --o-- Accordingly, R/Ws for weekly transfer C/I-14/24, cheques received[...]exceeding £ 1, I suggest that details of ANSWER:- Where the name of the 85(i) of[...]is to be applied payment should only be refused when a teller, together with the amo[...]g branch, it should be indicated in the We prefer the stamp to be placed on the In[...]cheque, and in such a manner to the numerous cash transactions handled This includes tr[...] |
| [...]AD-SC-2 ing them is therefore usually a complete BL-Records on Cards[...]ank ledger sheet, or the present cards). |
| [...]D A large percentage of our customers sign this voucher in the panel "Specimen si[...]and is published as a useful guide that should be especially in future pri[...]lpful to less experienced valuing officers. ANSWER:-As a result of your sugges- tion, for which we thank you, it has been[...]26a at next reprint, by inserting "Signature of Customer" beneath MUNICIPALITY .........[...]considered that this amendment STREET: will encourage customers to sign the form[...]y, Arterial or Access Road. Outhouses-Garage, etc ...[...]Approach ordinary course of business. One might well ask: What is the use of a TRANSPORT:[...]Tram - The answer lies in the fact that the float - 'Bus LOCA[...]Gas, Water, Electricity, Sewer[...]Free from Flooding . trend of the company's business. Library Well Drained .. This involves a close study of t[...]table Foundations . . . .... rower's periodic balance sheets and trading R[...]................. . accounts, and a sharp watch must be kept BUILDING: on the movement in su[...].............. Adequate/ Tips, Quarry, Noxious Trade, Swamp, whatever action may be nece[...] |
| [...]accompanying illustration is a[...]facsimile of a rather curious[...]of H.M.A.S. "Perth" as told by " Kilo 100. " weeks. Almost to a man they stated:[...]e the story by re- "The Paymaster told us that we would of interest, less tax, is ac[...]n I was informed th at a gentleman at We are still in contact with the Navy Konversionsk ssr fur deubcbe Auslandss,:hulden t e counter wished to see me.[...]eavour ing to establish next-of- He was ushered in, and introduced him- self as Lieut-Com mander Lowe. His in-[...]One Pe1111y ments of the business transaction s for the his returns th[...]ate and 1 th ree weeks after we left Fremantle , where being rewarded! 1. had posted my previous returns until the[...]reath, and, I hope, my poise. I immedi ately rushed him into[...]AT KIRRI BILLI He told us about the originals being Relieving Ma[...]his other Navy Gavin, R. F., Cygnet; Crowe, W. F., Mel- ~eco~ds. In explaining about the[...]oowoom ba; Wicks, h oat1~g free when the ship went down, F. V. E ., Moe; Ruff, E. H.[...]on in whose favour ·ebru a ry, 1942. there were not many son, R . W. R., N .S.W. Re[...]Admin. ; Wilson, R. A., Sydney; Liddell, thing h[...]have been a newspaper, or an Ag~ncy work who will agree with his[...]Town Hall, Perth; Welbourn, R. E., Ade- out by the amou[...]ecting costs, and the time The statements were in remarkabl y good laide; Barlow, W. E[...]W., Double Bay; send the coupon to us as an item of The business was finalised through our[...]est for "Currency". Thank you records, and a week or two later Lieut.- Kiely, V. A., No[...]Mr. IIardingham. ommander Lowe called again and went Kingsgrov e.[...]readers other banking through the items with us. His comments oddities to report. We should be glad were more than a little distressing and 1[...]e W much you and your fellow Aus- Water, but I don't know if he got thr[...]ts in retail trade there _has b~en a continuous downward .. ·and in reference to another dep[...]1 I saw him buried." He also informed us that during cap-[...]orati on with trade associa- augury for busmess, the 1mphcatto n when tivity. he h[...] |
| [...]nvariably With plates, paper and ink provided we be seen in a bank note.[...]es are printing the surface of each plate must be The same processes are applied in[...]tacts with police and' fire Ultimate totals must correspond with plates in swift but eff[...]its own modern headquarters, and well armed and trained the output, and so provide[...]always kept locked when calico for re-use. Approximate[...]120 million The printing methods used are intaglio For the final printin[...]Letters 13 million taking twenty-four impressions of £ I-notes At eac[...]tints. thoroughly peruse each sheet, back and Accounting s[...]ily distinguished. These tinting product must be thoroughly dried. Specially MANY NOVELTIES IN NEW P;ocesses are used to help defeat the de- constructed venti[...]he aim being to issue fitted with locks are used. an inimitable not/[...]a mighty of Rabaul Branch are now well under as the ideal security print, is next used in guillotining machine which severs not[...]ed port states that they have been remarked Printing, and when superimposed on the in twelve neat bundles of 1000 notes upo[...]under close supervision of checking unusual '"H" shape, the idea being to and they produce[...]ter which they are labelled and Adjustable louvres of glass above sill through the pres[...]opens onto a spacious verandah, with an[...]the Bank makes its bachelors' quarters,[...]the natives will still refer to the place a,[...]'House-belonga-Master-e-no-got-M ary!'"[...]tainment that the new quarters provide will[...] |
| [...]l Credits Officer at Melbourne. Dudley came to us from the G.S.B. at Ballina in '31, and served als[...]('o!'IMO\IWEALT>! The Army really took a "shine" to him,[...]that it was not until 1948 that o< I\UST!l"-1-'A he could be prised loose from their clut[...]bit really dates back to 1942, when the Japs had us on the run and Dudley found himself mixed up with[...]escape from the island, his knowledge was put to use with the Allied Geographical Sec- tion whose job it was to supply the Intelligence sections of the various com- mands with the "good oil" on intended areas[...](',(\ \:_:?, l".112· __ · '-.-J "~- turned to us with the rank of Major and[...]11 wh ere they clump it." Which, you may say, just goes to prove[...]son i11 "The .51111", Sy<l11ey, that absence does make the heart grow previ.ous O.C., Mr. A. R. Girle, resigned fonder![...]nota too bad-picked it up, we understand of Arts and an Associate of[...]Commonwealth Institute of Accountants[...]record-Flight/Lieutenant plus D.F.<?--[...]pre-war days, and early in hostilities went Ipswich and Manly in turn over the past[...]modest bloke. We wish him a very happy[...]er his first sight of the captured in the famous "Benghazi Derby," peak-hour rush in Barrack Street banking when Rommel's A[...]r disciple from the old G.S.B. of Joining us at Sydney in 1927, Ron also N.S.W., Gordon served at Kyogle, Bris- served at George Street West (now Broad- Student Officer from bane Clayfield and George Street, Bris- way), West Ryde, and Sydney again before bane' before comm[...]I run at Mackay in 1941. We understand ever since, too, graduating[...]er, Senior Assistant G.B. N March issue we were able to report to Sydney but has now been switc[...]arrival of three Indonesian bank to lawn-mowing just like the rest of us. about time he had a move![...]Incidentally, Ron has just completed upon courses of study with[...]e specially designed In April issue we welcomed the arrival Spare a kindly thought for _[...]enior Clerk "B". Good sports- man and popular, he will, we. feel su_re, This month we take pleasure in welcom- manage to knock out a good time during his s[...]A recent deportee from the peaceful He joined us at Wellington in 1939, and banks of the Swan Rive[...]Ceylon to undertake a three or four months' followed, and after a spell a_t Maroubra in I.F.D[...]d, especially, in method~ an f last heard of was busy house-painting for Mr. Ball Senior as well as his vaccinations[...]t he has, credit to agriculture and industry for def[...]this stage I can see our "Free We wish him a very pleasant as well as appointed Manager at Babinda where our[...]en and ink to instructive visit to Australia.[...] |
Advertising Department - Staff Magazines - "Currency" - June 1952 - May 1953 (monthly) - 1951 - 1959 (01/06/1952 to 31/05/1953). Reserve Bank of Australia Unreserved, accessed 12/12/2024, https://unreserved.rba.gov.au/nodes/view/88209, https://doi.org/10.47688/RBA_Archives_2007/10884https://doi.org/10.47688/RBA_Archives_2007/10884
